Communication
Question : Assertion: A flat organizational structure hinders effective communication.
Reason: It involves a wider span of control, making coordination difficult.
Option 1: Both assertion and reason are true, and the reason is the correct explanation of the assertion.
Option 2: Both assertion and reason are true, but the reason is not the correct explanation of the assertion.
Option 3: Assertion is true, but the reason is false.
Option 4: Assertion is false, but the reason is true.
Correct Answer: Both assertion and reason are true, and the reason is the correct explanation of the assertion.
Solution : The correct answer is (a) Both assertion and reason are true, and the reason is the correct explanation of the assertion.
The assertion is true. A flat organizational structure can
Question : If a manager is appreciating workers while having aggressive facial expression, then workers will get confused. Which communication barrier is expressed in the above situation?
Option 1: Semantic barriers
Option 2: Psychological barriers
Option 3: Organisational barrier
Option 4: Personal barrier
Correct Answer: Semantic barriers
Solution : It is a part of Body language and gesture decoding under semantic barrier. Hence, Option A is correct.
Question : Case Study: XYZ Electronics Pvt. Ltd.
XYZ Electronics Pvt. Ltd. is a growing company specializing in the manufacturing of electronic gadgets. The management believes in effective directing to ensure smooth operations. Consider the following scenario to answer the questions.
Question:
The supervisor at XYZ Electronics plays a crucial role in:
Option 1: Encouraging autocratic decision-making
Option 2: Fostering employee isolation
Option 3: Enhancing communication and coordination
Option 4: Promoting conflicts within the team
Correct Answer: Enhancing communication and coordination
Solution : The correct answer is (c) Enhancing communication and coordination.
Enhancing communication and coordination is a crucial role for a supervisor. Effective supervisors facilitate clear communication within the team, ensuring that everyone is informed about goals, expectations, and procedures. Additionally, they coordinate efforts
Question : Assertion: The success of management depends on effective communication.
Reason: Communication helps in conveying goals, expectations, and feedback to employees.
Option 1: Both assertion and reason are correct, and the reason explains the assertion.
Option 2: Both assertion and reason are incorrect.
Option 3: The assertion is correct, but the reason is incorrect.
Option 4: The assertion is incorrect, but the reason is correct.
Option 5: Both assertion and reason are correct, and the reason is not the correct explanation of the assertion.
Correct Answer: Both assertion and reason are correct, and the reason explains the assertion.
Solution : The correct answer is (a) Both assertion and reason are correct, and the reason explains the assertion.
The assertion is correct. Effective communication is a crucial aspect of successful management because it enables the
The supervisor at XYZ Electronics emphasizes effective communication to prevent:
Option 1: Employee development and growth
Option 2: Bureaucratic procedures
Option 3: Misunderstandings and conflicts
Option 4: Innovation and creativity
Correct Answer: Misunderstandings and conflicts
Solution : The correct answer is (c) Misunderstandings and conflicts.
Effective communication is crucial in preventing misunderstandings and conflicts within a workplace. By emphasizing clear and open communication, the supervisor at XYZ Electronics aims to ensure that information is conveyed accurately, expectations are understood, and
Question : Case Study 2: Innovate Tech
Innovate Tech, a startup, is known for its innovative products. The company's rapid growth is resulting in communication challenges.
The primary benefit of clear lines of communication is:
Option 1: Reduced employee empowerment
Option 2: Streamlined decision-making
Option 3: Enhanced specialization
Option 4: Limited accountability
Correct Answer: Streamlined decision-making
Solution : The correct answer is (b) Streamlined decision-making
Clear lines of communication within an organization enable information to flow efficiently between individuals and teams. This streamlined communication process facilitates quicker decision-making, as relevant information can be shared, understood, and acted upon more effectively. It also
Question : Which among the following components are not related to the New India Literacy Programme?
Option 1: Business and Enhancing Skill Development
Option 2: Foundational Literacy and Numeracy
Option 3: Critical Life Skills
Option 4: Basic Education is a foundation for success in the business world and includes soft skills like communication, along with analytical and organizational skills that help a business succeed.
Correct Answer: Business and Enhancing Skill Development
Solution : The correct answer is Business and Enhancing Skill Development is not related to the New India Literacy Programme.
For the fiscal years 2022–2027, the Central Government of India has approved a new programme named the "New India Literacy Programme" that will
Question : Case Study 2:
XYZ Ltd. is a well-established pharmaceutical company that is planning to diversify its product range. The HR department is faced with the challenge of sourcing and training employees for the new divisions. Evaluate the following scenarios and choose the correct option:
The HR department at XYZ Ltd. plans to use group discussions and interviews to assess candidates' communication skills and teamwork abilities. What aspect of staffing does this represent?
Option 1: Recruitment
Option 2: Selection
Option 3: Training and development
Option 4: Performance appraisal
Correct Answer: Selection
Solution : The correct answer is (b) Selection
When the HR department at XYZ Ltd. plans to use group discussions and interviews to assess candidates' communication skills and teamwork abilities, it represents the selection aspect of staffing. The selection process involves evaluating candidates to determine their suitability
Question : Case Study 16: Overcoming Communication Challenges at ABC Tech
ABC Tech prioritizes overcoming communication challenges for seamless information exchange. Consider the following scenario to answer the questions.
Question :
How does effective communication contribute to the directing process at ABC Tech?
Option 1: Increases conflicts among employees
Option 2: Reduces employee motivation
Option 3: Enhances understanding and collaboration
Option 4: Promotes autocratic decision-making
Correct Answer: Enhances understanding and collaboration
Solution : The correct answer is (c) Enhances understanding and collaboration
Effective communication at ABC Tech contributes to the directing process by enhancing understanding and collaboration among employees. Clear and effective communication helps employees comprehend their roles, responsibilities, and organizational objectives. It ensures that
Question : Case Study : Overcoming Communication Barriers at ABC Enterprises
ABC Enterprises focuses on overcoming communication barriers for seamless information flow. Consider the following scenario to answer the questions.
Employees at ABC Enterprises often fear negative evaluation when expressing their ideas. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Correct Answer: Psychological barrier
Solution : The correct answer is (b) Psychological barrier.
Psychological barriers are those that arise within the individual and prevent them from communicating effectively. These can include fear, anxiety, lack of confidence, and cultural differences. In the case of ABC Enterprises, employees are afraid of being
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