Correct Answer: Statement 1 is true, and Statement 2 is false.

Solution : The correct answer is (a) Statement 1 is true, and Statement 2 is false.

Statement 1 is true: An organization's structure does indeed influence its communication flow and coordination. The way an organization is structured affects how information is passed between different levels and units within the organization, which in turn impacts coordination and decision-making processes.

Statement 2 is false: A flat organizational structure promotes a broader span of control, not a narrower one. In a flat structure, there are fewer levels of management, and each manager or supervisor has a wider span of control, meaning they oversee a larger number of subordinates. This contrasts with a tall organizational structure, where there are more levels of management and a narrower span of control for each manager.

Correct Answer: Formal communication
 

Solution : A formal communication is taking place in the above scenario. It took us to official communication that flows in vertical, horizontal and diagonal direction.
Hence Option A is correct.

Correct Answer: This communication spreads rapidly.

Solution : The features of formal communication are-

1. It takes place by following formal lines of communication.
2. It may be oral or written
3. It helps in fixing responsibility as source of information can be located.

The features of informal communication are-

1. This communication spreads rapidly.

Hence Option B is correct.

Correct Answer: Assertion is false, but Reason is true.

Solution : The correct answer is (d)  Assertion is false, but Reason is true.

The assertion is false. Communication barriers, by definition, hinder effective communication and understanding among individuals. Barriers create obstacles and challenges that make it difficult to convey messages accurately and can lead to misunderstandings or misinterpretations.

The reason is true and provides the correct explanation for how to address the issues caused by communication barriers. Overcoming barriers is crucial for achieving clarity in communication and fostering better cooperation among individuals in an organization. By identifying and resolving barriers, organizations can promote effective communication and understanding, which, in turn, can lead to improved cooperation and collaboration.

Correct Answer: Statement 1 is true, and Statement 2 is false.

Solution : The correct answer is (a) Statement 1 is true, and Statement 2 is false.

Statement 1 is true. A flexible organizational structure is designed to be adaptable and responsive to changes in the external or internal environment. It allows the organization to adjust quickly to new circumstances, technologies, markets, or strategies.

Statement 2 is false. Flexible organizational structures typically feature more fluid communication flows and adaptable hierarchies. They are designed to be responsive and adaptable, which often entails less rigidity in communication and hierarchy compared to more traditional, rigid structures.

Correct Answer: Improved efficiency and decision-making

Solution : The correct answer is (d) Improved efficiency and decision-making

Delegation involves assigning appropriate tasks and responsibilities to employees based on their skills and abilities, empowering them to make decisions within their areas of responsibility. This delegation of authority helps in distributing the workload effectively and promotes efficient decision-making at various levels within the organization. It enhances the overall efficiency of the organization by enabling decisions to be made by those closest to the relevant information and tasks, improving response time and agility. It does not aim to increase centralization, reduce employee empowerment, or streamline communication channels, but rather to enhance efficiency and decision-making processes.

Correct Answer: Transparency

Solution : The correct answer for Question 66 regarding the quality of leadership reflected by the supervisor at ABC Innovations valuing open communication and seeking employees' input is:

c) Transparency

The supervisor at ABC Innovations demonstrating a commitment to open communication and actively seeking employees' input reflects the quality of transparency in leadership. Transparency involves being open, honest, and communicative with employees about decisions, strategies, and involving them in the decision-making process.

Correct Answer: Psychological barrier
 

Solution : The correct answer is (b) Psychological barrier

A psychological barrier in communication refers to factors related to the mind and mental processes that hinder effective communication. In this scenario, differences in perception and attitude among employees act as a psychological barrier, influencing how they interpret and respond to messages. A semantic barrier pertains to language and meaning differences, an organizational barrier relates to obstacles within the structure of the organization, and a personal barrier involves individual traits affecting communication.

Correct Answer: It facilitated better communication within the empire

Solution : Correct Option: Option 2
Explanation: The translation of Ain-i-Akbari into different languages was important for the Mughal administration as it facilitated better communication within the diverse and multilingual empire, ensuring effective governance.

Correct Answer: Goal setting.

Solution : The correct answer is (a) Goal setting.

ABC Pharmaceuticals is most likely to emphasize goal setting in the process of controlling. Goal setting is a crucial aspect of control as it involves defining specific objectives related to product quality and regulatory compliance. It allows the company to establish clear standards and expectations for quality and regulatory standards, which can then be monitored and controlled to ensure they are met. Employee training, workplace diversity, and external communication are important but are not as directly related to controlling the quality of products and regulatory compliance.