Question : When a group of computers is connected in a small area without the help of telephone lines, it is called:

Option 1: Remote Communication Network (RCN)

Option 2: Local Area Network (LAN)

Option 3: Wide Area Network (WAN)

Option 4: Value Added Network (VAN)

Question : Statement 1: An organization's structure influences its communication flow and coordination.

Statement 2: A tall organizational structure promotes a wider span of control.

Option 1: Statement 1 is true, and Statement 2 is false.

Option 2: Statement 1 is false, and Statement 2 is true.

Option 3: Both Statement 1 and Statement 2 are true.

Option 4: Both Statement 1 and Statement 2 are false.

Question : Assertion: Informal organization helps in building camaraderie among employees.

Reason: It is characterized by official communication channels and predefined roles.

Option 1: Both assertion and reason are true, and the reason is the correct explanation of the assertion.

Option 2: Both assertion and reason are true, but the reason is not the correct explanation of the assertion.

Option 3: Assertion is true, but the reason is false.

Option 4: Assertion is false, but the reason is true.

Question : Assertion: "Scalar Chain" ensures a clear flow of communication in an organization.

Reason: It helps in reducing conflicts between employees and managers.

Option 1: Both assertions and reasons are correct, and the reason is the correct explanation of the assertion.

Option 2: Both are correct, but the reason is not the correct explanation.

Option 3: The assertion is correct, the reason is incorrect.

Option 4: The assertion is incorrect, the reason is correct.

Question : Case Study 3: Communication and Coordination at LMN Industries

LMN Industries focuses on effective communication and coordination to achieve its organizational goals. Consider the following scenario to answer the questions.

Question :

How does effective communication contribute to the directing process at LMN Industries?

Option 1: Increases conflicts among team members
 

Option 2: Reduces employee motivation
 

Option 3: Enhances collaboration and coordination

Option 4: Promotes autocratic decision-making

Question : Select the most appropriate option that can substitute the underlined segment in the
given sentence.

Govind is improving his communication skills with a view to become a journalist.

Option 1: form into

Option 2: achieving

Option 3: making

Option 4: becoming

Question : If a manager says “this is the ideal (perfect)method to perform a task” and subordinate interpret as “this is the idle (useless) method to perform a task”.
Which communication barrier is expressed in the above situation?
 

Option 1: Semantic barriers
 

Option 2: Psychological barriers
 

Option 3: Organisational barrier 
 

Option 4: Personal barrier
 

Question : Assertion: Informal communication does impact organizational efficiency.

Reason: Informal communication can sometimes spread rumors and unreliable information.

Option 1: Both Assertion and Reason are true, and Reason is the correct explanation of Assertion.

Option 2: Both Assertion and Reason are true, and Reason is not the correct explanation of Assertion.

Option 3: Assertion is true, but Reason is false.

Option 4: Assertion is false, but Reason is true.

Question : Which of the following statements is/are true about the communication development in India?

A. TV services began in India before Independence.
B. TV was delinked from All India Radio.
C. Doordarshan got a separate identity in 1976.

Option 1: Only C

Option 2: Both A and B

Option 3: Both A and C

Option 4: Both B and C

Question : Case Study 9:

LMN Services is a service-based organization. The management team wants to implement control measures to improve employee performance and customer satisfaction.

Question:

How can LMN Services benefit from an effective control system?

Option 1: By reducing customer feedback.

Option 2: By increasing employee turnover.

Option 3: By optimizing service delivery.

Option 4: By decreasing external communication.