Communication
Question : Sport managers must their____ in order to be successful
Option 1: Leadership skills
Option 2: Organization skills
Option 3: Communication skills
Option 4: Evaluation skills
Correct Answer: Communication skills
Solution : Managers are better known by the work they perform i.e., the function in which they are engaged. There is no substitute for good judgement. Determining worthwhile goals and carefully selecting and utilising resources efficiently and effectively by planning, organizing,and controlling.
Question : Each task group in a school fete is in charge of a certain aspect of the event, such as the food committee, the decoration committee, the ticketing committee, etc. The person in charge of the event has overall control over these. Coordinating connections are made between the various groups to promote easy communication and clarity regarding each group's involvement in the event. Name and describe the managerial function that was just highlighted.
Option 1: Staffing
Option 2: Organising
Option 3: Directing
Option 4: Controlling
Correct Answer: Organising
Solution : To enable individuals to, organising is the process of identifying and grouping the work that needs to be done, defining and allocating responsibility and authority, and forming relationships. work together most efficiently to achieve goals. Hence, the correct option is 2.
Question : Case Study: DEF Healthcare Solutions
DEF Healthcare Solutions is a healthcare startup that aims to provide affordable medical services to underserved areas. The company is in the early stages of development and is looking for ways to expand its reach.
Question: The limitation of planning that DEF Healthcare Solutions may face during expansion is:
Option 1: Lack of employee motivation
Option 2: Ignoring external factors
Option 3: Inflexibility in adapting to changes
Option 4: Restricting communication with clients
Correct Answer: Inflexibility in adapting to changes
Solution : The correct answer is (c) Inflexibility in adapting to changes
Inflexibility in adapting to changes is One of the limitations of planning is that the business environment is dynamic, and unexpected changes can occur. If the plan is too rigid and lacks flexibility, the organization may struggle to adapt to new circumstances. In summary, the limitation DEF Healthcare Solutions may face during expansion is the potential inflexibility in adapting to changes. Being too rigid in the implementation of the expansion plan could hinder the organization's ability to respond to unforeseen challenges or opportunities in the external environment.
Question : Which of the following is a barrier to effective communication?
Option 1: Active listening
Option 2: Clear and concise message delivery
Option 3: Language barriers
Option 4: Open and transparent communication channels
Correct Answer: Language barriers
Solution : The correct answer is (c) Language barriers.
Language barriers can be a significant barrier to effective communication, especially in multicultural or multinational settings. When individuals do not share a common language or have limited proficiency in the language being used, it can hinder understanding and result in miscommunication. Language barriers can lead to confusion, misinterpretation, and difficulties in expressing thoughts and ideas accurately.
Question : Assertion: The principle of "Scalar Chain" facilitates effective communication and coordination.
Reason: It ensures information flows through the chain of command without distortion.
Option 1: Both assertions and reasons are correct, and the reason is the correct explanation of the assertion.
Option 2: Both are correct, but the reason is not the correct explanation.
Option 3: The assertion is correct, the reason is incorrect.
Option 4: The assertion is incorrect, the reason is correct.
Correct Answer: Both assertions and reasons are correct, and the reason is the correct explanation of the assertion.
Solution : The correct answer is (a) Both assertions and reasons are correct, and the reason is the correct explanation of the assertion.
The assertion that the principle of "Scalar Chain" facilitates effective communication and coordination is correct. The scalar chain provides a clear communication hierarchy within an organization, aiding in organized and efficient communication and coordination.
The reason provided, stating that it ensures information flows through the chain of command without distortion, is also correct. The scalar chain is designed to ensure that information is communicated in a structured and organized manner, reducing the likelihood of distortion or miscommunication.
Both the assertion and the reason are correct, and the reason appropriately explains assertion.
Question : Case Study 3: Communication and Coordination at LMN Industries
LMN Industries focuses on effective communication and coordination to achieve its organizational goals. Consider the following scenario to answer the questions.
Question :
In the context of LMN Industries, what is the role of a leader in the directing process?
Option 1: Monitoring financial targets
Option 2: Guiding and motivating employees
Option 3: Ignoring employee feedback
Option 4: Isolating employees from decision-making
Correct Answer: Guiding and motivating employees
Solution : The correct answer is (b) Guiding and motivating employees.
The directing process involves overseeing and coordinating the employees to ensure that the plans and strategies are effectively executed. This includes providing guidance, motivation, and clear instructions to employees to achieve organizational goals and objectives. Monitoring financial targets, involving and considering employee feedback, and ensuring employees are not isolated from decision-making are all important aspects of effective leadership within the directing process, but the primary role is to guide and motivate employees to achieve the desired outcomes.
Question : In the following passage, some words have been deleted. Select the most appropriate option to fill in each blank.
(1)_______ changes in science and technology lead to modernisation of technology as well as upgradation of knowledge. In order to upgrade or modernise technology, management must (2)_______ employees to accept new technology. (3)________ training of staff becomes necessary to update their knowledge and to (4) _____their skills. This is possible only (5)______ effective communication between the management and the employees.
Question:
Select the most appropriate option for blank 5.
Option 1: through
Option 2: by
Option 3: throughout
Option 4: with
Correct Answer: through
Solution : The correct answer is option 1.
Explanation:
'Through' is the correct answer. - The provided blank requires a preposition that explains how effective communication benefits the staff. - So, the correct word for the given blank is by means of (a process or intermediate stage). - As a result, option 1 is the correct answer.
DEF Healthcare Solutions is a healthcare startup that aims to provide affordable medical services to underserved areas. The company is in the early stages of development and is looking for ways to expand its reach. Question:
The limitation of planning that DEF Healthcare Solutions may face during expansion is:
Inflexibility in adapting to changes is a common limitation of planning. If a plan is too rigid and does not allow for adjustments based on evolving circumstances or unexpected challenges, it can hinder the organization's ability to navigate successfully through the expansion process.
Question : Case Study : Communication and Employee Engagement at PQR Solutions
PQR Solutions focuses on effective communication to enhance employee engagement. Consider the following scenario to answer the questions.
At PQR Solutions, which leadership quality contributes to creating a positive work culture?
Option 1: Rigid adherence to rules
Option 2: Isolation from employees
Option 3: Empathy and active listening
Option 4: Micromanagement
Correct Answer: Empathy and active listening
Solution : The correct answer is (c) Empathy and active listening.
Empathy and active listening are essential qualities that promote understanding, collaboration, and a supportive work environment. Leaders who possess empathy can relate to and understand the feelings and perspectives of their employees, allowing for better communication, trust, and morale within the team. Active listening involves attentively hearing and comprehending employees' concerns, ideas, and feedback, leading to a sense of being valued and heard.
Question : Lack of clarity and precision in a message, inadequate vocabulary, usage of wrong words, omission of needed words, etc makes it badly expressed. Which communication barrier is expressed in the above situation?
Option 1: Semantic barriers
Option 2: Psychological barriers
Option 3: Organisational barrier
Option 4: Personal barrier
Correct Answer: Semantic barriers
Solution : Lack of clarity and precision in a message, inadequate vocabulary, usage of wrong words, omission of needed words, etc makes it badly expressed. It is a part of badly expressed message under semantic barrier.
Hence option A is correct.
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