Correct Answer: By investing in research and development for smart gadgets
 

Solution : The correct answer is (b) By investing in research and development for smart gadgets

Recognizing the decline in demand for traditional electronic gadgets and the growing market for smart devices, XYZ Electronics took the proactive approach of investing in research and development. This strategic decision enabled them to create cutting-edge smart gadgets, leading to increased sales and market share.

Correct Answer: No, he must first approach the District Forum for cases involving products.

Solution : The correct answer is (b) No, he must first approach the District Forum for cases involving products.

In cases involving the purchase of a product like a television, the consumer should first approach the appropriate District Consumer Disputes Redressal Forum. The National Consumer Disputes Redressal Commission is usually involved in handling appeals or cases of significant value, and consumers are generally required to exhaust the remedies available at the district and state levels before approaching the National Commission. So, the customer should start by filing a complaint with the District Forum to seek compensation for the defective television.

Correct Answer: Guiding and supervising employees

Solution : The correct answer is (c) Guiding and supervising employees

Directing involves providing guidance, supervision, motivation, leadership, and communication to employees to ensure they work effectively and efficiently towards achieving organizational goals.

Correct Answer: Empowering employees and involving them in decision-making
 

Solution : The correct answer is (b) Empowering employees and involving them in decision-making.

A participative leadership style, also known as democratic leadership, emphasizes involving team members in the decision-making process and valuing their input and opinions. It encourages collaboration, creativity, and a sense of ownership among employees. The supervisor seeks input from the team and considers their perspectives when making decisions, ultimately empowering employees to contribute to the organization's goals and objectives.

Correct Answer: Exclusive Distribution

Solution : the correct answer is (c) Exclusive Distribution

Exclusive distribution is a type of distribution strategy in which a manufacturer sells its products to a limited number of retailers who have the exclusive right to sell those products in a specific geographic area. This type of distribution strategy is often used for high-end products, such as luxury cars and jewelry, where the manufacturer wants to maintain control over the distribution of its products and ensure that they are sold in a high-quality environment.

Correct Answer: Enhancing employee performance and satisfaction

Solution : The correct answer is (c) Enhancing employee performance and satisfaction

Motivation is a critical aspect of directing and management. It involves inspiring and encouraging employees to put forth their best efforts and achieve their goals. When employees at XYZ Electronics are motivated, they are more likely to be engaged, productive, and satisfied with their work. This ultimately leads to improved performance and higher levels of satisfaction within the team and organization.

Correct Answer: Marketing Concept

Solution : The correct answer is  (c) Marketing Concept

The marketing concept focuses on understanding and meeting customers' needs and preferences by analyzing market trends and implementing innovative marketing strategies. It is customer-centric and aims to deliver superior value to customers in order to achieve the organization's goals and objectives.

Correct Answer: Strategic plan
 

Solution : The correct answer is (b). Strategic plan

A strategic plan outlines the long-term goals and objectives of the company. For XYZ Manufacturing, this would involve defining the vision for the new smart home appliances, understanding the market, identifying target customers, and positioning the products in the competitive landscape. It provides the overall direction and framework for achieving success in the market.

Correct Answer: Control

Solution : The correct answer is (d) Control.

Control is a fundamental function of management and directing that involves monitoring and regulating activities to ensure they are in line with established plans and procedures. This ensures that organizational goals and objectives are being met effectively and efficiently. It involves comparing actual performance against the set standards and taking corrective actions as needed to ensure adherence to the established plans.

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