Correct Answer: Order

Solution : The correct answer is (c) Order.

The principle of "Order" in management emphasizes organizing resources and activities in the most efficient and effective manner. This includes providing clear instructions, arranging tasks in a logical sequence, and ensuring that there's a place for everything and everything is in its place. By providing clear and precise instructions, an organization can streamline operations and enhance productivity.

Correct Answer: Political environment

Solution : The correct answer is (D) Political environment

The dimension of the business environment highlighted in this case is the political environment. The case involves changes in government policies related to taxation, which fall under the political environment. This dimension includes government regulations, policies, and political factors that can significantly impact businesses. 

Correct Answer: Rs 80,000

Solution : Answer = Rs 80,000

Before the company redeems 3,000 debentures on 31st March 2020, it should have a balance in DRR of not less than Rs. 80,000, i.e., 10 per cent of Rs. 8,00,000 being the nominal (face) value of Outstanding debentures ( Rs. 10,00,000 - Rs. 2,00,000).
Hence, the correct option is 3.

Correct Answer: Dual Distribution

Solution : The correct answer is (b) Dual Distribution.

Dual distribution involves using both direct and indirect distribution channels to reach customers. In this case, XYZ Sports Equipment sells its products directly through their own online platform and indirectly through retail stores, providing customers with multiple channels to access and purchase their sports equipment. This strategy enhances accessibility and convenience for customers by allowing them to choose the buying method that suits them best.

Correct Answer: Selling products through personal interaction with customers

Solution : The correct answer is (d) Selling products through personal interaction with customers.

Direct marketing refers to the practice of selling products or services directly to customers without involving intermediaries. It involves direct communication and interaction between the seller and the target customer. Direct marketing methods can include various approaches such as direct mail, telemarketing, email marketing, direct response advertising, or face-to-face selling.

In direct marketing, companies communicate directly with potential customers to promote their products or services, generate leads, make sales, or build customer relationships. The personal interaction can take place through various channels, including in-person meetings, phone calls, emails, or online chats. The goal of direct marketing is to establish a direct and personalized connection with customers, allowing companies to tailor their marketing messages, address customer needs, and track the effectiveness of their marketing efforts more closely.

Correct Answer: The rules and guidelines set by the government for businesses and industries

Solution : The correct answer is (C) The rules and guidelines set by the government for businesses and industries

The term "government regulations" refers to the rules and guidelines set by the government for businesses and industries. These regulations are established to govern various aspects of business operations, ensuring compliance with laws and standards that promote safety, fairness, and various other societal goals. Government regulations can cover areas such as environmental protection, consumer safety, labor practices, product quality, and more.

Correct Answer: Enhancing decision-making process
    

Solution : The correct answer is (b) Enhancing decision-making process

Effective planning provides a structured approach to making decisions. In the context of ABC Retail Chain's plan to expand its product range and enter new markets, planning is essential for setting objectives, identifying strategies, and allocating resources. This, in turn, enhances the decision-making process by providing a clear roadmap and guiding principles for the organization.

Correct Answer: Dual Distribution

Solution : The correct answer is (b) Dual Distribution.

Dual distribution involves using both direct and indirect distribution channels to reach customers. In this case, XYZ Sports Equipment sells its products directly through their own online platform and indirectly through retail stores, providing customers with multiple channels to access and purchase their sports equipment. This strategy enhances accessibility and convenience for customers by allowing them to choose the buying method that suits them best.

Correct Answer: Setting objectives and goals

Solution : The correct answer is (c). Setting objectives and goals

Setting clear objectives and goals is a crucial step in the planning process. Once ABC Retail Chain has identified different courses of action, it needs to define what it aims to achieve with the expansion of its product range. Establishing objectives and goals provides direction and purpose to the planning process, guiding the allocation of resources, identification of potential risks, and the overall implementation strategy. Setting objectives and goals helps ensure that the chosen course of action aligns with the company's strategic vision and desired outcomes.

Correct Answer: Selective Distribution

Solution : The correct answer is (b) Selective Distribution.

In selective distribution, a company selects a limited number of retail outlets to distribute its products based on certain criteria, such as location, target market, or brand image. This strategy allows the company to maintain control over product quality and image while still reaching a broader audience through carefully chosen retail partners.