Question : Case Study 20:

A consumer purchased a kitchen appliance and was promised a free service within six months of purchase. However, when the consumer requested the free service, the manufacturer denied any such offer. What right of the consumer has been violated here?

Option 1: Right to information

Option 2: Right to be heard

Option 3: Right to seek redressal

Option 4: Right to safety

Question : Case Study 20:

A consumer purchased a kitchen appliance and was promised a free service within six months of purchase. However, when the consumer requested the free service, the manufacturer denied any such offer. What right of the consumer has been violated here?

Option 1: Right to information

Option 2: Right to be heard

Option 3: Right to seek redressal

Option 4: Right to safety

Question : Case Study 13:

A consumer purchased a premium smartphone from an authorized retailer. The phone developed a technical issue, and the consumer contacted the customer support for assistance. However, the customer support team was unresponsive and refused to repair the phone. What right of the consumer has been violated in this case?

Option 1: Right to information

Option 2: Right to be heard

Option 3: Right to seek redressal

Option 4: Right to safety

Question : Case Study 13:

A consumer purchased a premium smartphone from an authorized retailer. The phone developed a technical issue, and the consumer contacted the customer support for assistance. However, the customer support team was unresponsive and refused to repair the phone. What right of the consumer has been violated in this case?

Option 1: Right to information

Option 2: Right to be heard

Option 3: Right to seek redressal

Option 4: Right to safety

Question : Case Study 13:

A consumer purchased a premium smartphone from an authorized retailer. The phone developed a technical issue, and the consumer contacted the customer support for assistance. However, the customer support team was unresponsive and refused to repair the phone. What right of the consumer has been violated in this case?

Option 1: Right to information

Option 2: Right to be heard

Option 3: Right to seek redressal

Option 4: Right to safety