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I am unable to download my jee admit card 2025 because I forgot password and when I choose to reset password by receiving a reset link on my email by nta I didn't receive any mail I try 20 times


Naushad 19th Jan, 2025
Answers (2)
kumardurgesh1802 19th Jan, 2025

Hello Naushad,

If you are unable to receive the reset link for your JEE Mains 2025 admit card and have tried multiple times, here are some steps you can follow:

  1. Check Your Spam/Junk Folder : Sometimes, emails from official sources may end up in your spam or junk folder. Make sure to check there.

  2. Verify Your Email Address : Double-check that you are using the correct email address that you registered with when you applied for JEE Mains.

  3. Clear Your Browser Cache : Sometimes, browser issues can cause problems in accessing certain pages or receiving emails. Clear the cache and cookies or try using a different browser.

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  4. Try a Different Email Address : If you have multiple email addresses, try using another one to reset the password and see if the reset link is received.

  5. Contact NTA Helpdesk : If you still haven’t received the email after trying the above steps, you can contact the National Testing Agency (NTA) helpline. They can help resolve the issue.

  6. Wait for Some Time : Occasionally, there might be a delay in email delivery. Wait for a while before trying again.

If all else fails, NTA should be able to assist you in recovering your account and downloading your admit card.


I hope this answer helps you. If you have more queries then feel free to share your questions with us we will be happy to assist you.

Thank you and wishing you all the best for your bright future.


Prachi Kumari 19th Jan, 2025

Hello,

Here’s what you can do if you’re unable to download your JEE 2025 admit card due to password issues:

  1. Check Spam/Junk Folder : Ensure the reset email is not in your spam or junk folder.
  2. Verify Email Address : Confirm you are using the correct email linked to your JEE account.
  3. Alternate Reset Option : Use the mobile number or security question option for password reset.
  4. Contact NTA Helpline : Call or email the National Testing Agency's helpline for assistance.
  5. Try Later : Sometimes server issues cause delays; try resetting after some time.
  6. Visit Facilitation Center : Approach an NTA center for direct help.

Hope it helps !

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