Correct Answer: Lack of Creativity

Solution : The correct answer is (c) Lack of Creativity.

Customers expressing that the ad lacks innovation and is repetitive are raising concerns about the creativity of the advertisement. Creativity is a key aspect of advertising that involves presenting information in a fresh, unique, and engaging way. If customers find the ad to be repetitive or lacking in creativity, it implies that the advertisement might not be effectively capturing their attention or providing new and exciting perspectives about the product. This objection emphasizes the need for creativity to make advertisements more appealing and interesting to the target audience.

Correct Answer: Enhanced Brand Recall

Solution : The correct answer is (c) Enhanced Brand Recall. 

ABC Clothing uses various advertising channels like television, social media, and print media to promote its latest fashion collection. By utilizing these channels, ABC Clothing aims to enhance brand recall, making sure that consumers remember their brand and fashion collection when they think about clothing or related products. Advertising helps in creating a lasting impression and improving brand recall among the target audience. Direct sales conversion and short-term sales boost are possible outcomes of effective advertising, but in this case, the focus is on enhancing brand recall, which is a longer-term benefit. Cost minimization is not the primary advantage highlighted here.

Correct Answer: National Consumer Disputes Redressal Commission

Solution : The correct answer is (d) National Consumer Disputes Redressal Commission

In the case where a consumer has purchased a laptop and found that the technical specifications were misrepresented in the advertisement, the consumer can typically approach the National Consumer Disputes Redressal Commission (NCDRC) in India. The NCDRC handles cases involving substantial value and disputes with manufacturers and advertisers, making it the appropriate authority to address issues related to misrepresentation of product specifications in advertisements.

Correct Answer: District Consumer Disputes Redressal Forum

Solution : The correct answer is (d) District Consumer Disputes Redressal Forum

The District Consumer Disputes Redressal Forum in India is responsible for addressing consumer complaints and disputes related to the purchase of goods and services, including cases of deceptive or misleading practices. They can help the consumer seek redress and potentially rule in their favor, ensuring that the dealer follows consumer protection laws. The other options listed are not the appropriate authorities for addressing this specific consumer grievance.

Correct Answer: Both assertion and reason are true, but the reason is not the correct explanation of the assertion.

Solution : The correct answer is (b) Both assertion and reason are true, but the reason is not the correct explanation of the assertion.

The assertion is true, stating that marketing involves creating, distributing, promoting, and pricing goods and services. Marketing is indeed a multifaceted process that includes these aspects and more.

The reason, however, is not the correct explanation of the assertion. The reason incorrectly simplifies marketing to only advertising and promotion. While advertising and promotion are components of marketing, marketing involves a broader range of activities beyond just advertising, including product development, market research, pricing strategies, distribution channels, customer analysis, branding, and more.

Correct Answer: Statement 1 is correct, and statement 2 is false.

Solution : The correct answer is (b) Statement 1 is correct, and statement 2 is false.

Statement 1 is correct. Promotion in marketing indeed encompasses various activities such as advertising, personal selling, and sales promotion, among others, aimed at promoting a product or service.

Statement 2 is false. Promotion is a critical element of the marketing mix and significantly influences consumer awareness, perception, and purchase decisions. Effective promotional strategies can boost consumer awareness, create interest, and encourage consumers to purchase a product or service.

Correct Answer: Lack of Creativity

Solution : The correct answer is (c) Lack of Creativity.

Customers expressing that the ad lacks innovation and is repetitive are raising concerns about the creativity of the advertisement. Creativity is a key aspect of advertising that involves presenting information in a fresh, unique, and engaging way. If customers find the ad to be repetitive or lacking in creativity, it implies that the advertisement might not be effectively capturing their attention or providing new and exciting perspectives about the product. This objection emphasizes the need for creativity to make advertisements more appealing and interesting to the target audience.

Correct Answer: Both statements are incorrect.

Solution : The correct answer is (c) Both statements are incorrect.

Statement 1 is incorrect. The selling concept primarily focuses on short-term sales and transactions rather than building long-term customer loyalty. It often involves aggressive sales tactics to close deals.

Statement 2 is false. The marketing concept does not solely rely on aggressive advertising for sales. The marketing concept involves understanding customer needs, creating valuable products or services, and effectively promoting them, considering a holistic approach to meet both customer satisfaction and business goals.

Therefore, statement 1 is incorrect, and statement 2 is false.

Correct Answer: District Consumer Disputes Redressal Forum

Solution : The correct answer is (d) District Consumer Disputes Redressal Forum

In this case of deceptive practice by a local dealer, the District Consumer Disputes Redressal Forum would typically be the appropriate authority to take action against the dealer. These forums are established at the district level in India and handle consumer complaints and disputes related to deceptive trade practices and violations of consumer rights. The consumer can file a complaint with the District Consumer Disputes Redressal Forum to seek redress and resolution in such cases.

Correct Answer: Web publishing

Solution : Certain websites are specifically designed to provide information about both job seekers and job opening.

Hence, option D is correct.