Communication
Question : What role did the Congress party's grassroots organizational network play in the first three general elections?
Option 1: It helped in the distribution of economic resources
Option 2: It facilitated communication with foreign governments
Option 3: It mobilized voter support and facilitated election campaigning
Option 4: It focused on urban development initiatives
Correct Answer: It mobilized voter support and facilitated election campaigning
Solution : The Congress party's grassroots organizational network played a crucial role in mobilizing voter support and facilitating election campaigning, which contributed to its success in the first three general elections.
Question : Statement 1: Organizing is the process of defining and arranging the organizational structure.
Statement 2: It involves assigning tasks, allocating resources, and establishing communication channels.
Option 1: Statement 1 is true, and Statement 2 is false.
Option 2: Statement 1 is false, and Statement 2 is true.
Option 3: Both Statement 1 and Statement 2 are true.
Option 4: Both Statement 1 and Statement 2 are false.
Correct Answer: Both Statement 1 and Statement 2 are true.
Solution : The correct answer is (c) Both Statement 1 and Statement 2 are true.
Statement 1 is true. Organizing involves structuring the organization by defining roles, responsibilities, hierarchies, and relationships within the organization to achieve its goals effectively.
Statement 2 is true. Organizing includes assigning tasks and responsibilities to individuals or groups, allocating resources such as human, financial, and physical resources, and establishing communication channels to ensure efficient coordination and collaboration within the organization.
Question : Assertion: A tall organizational structure promotes effective communication.
Reason: Tall structures have fewer levels of management, leading to quicker decision-making.
Option 1: Both assertion and reason are true, and the reason is the correct explanation of the assertion.
Option 2: Both assertion and reason are true, but the reason is not the correct explanation of the assertion.
Option 3: Assertion is true, but the reason is false.
Option 4: Assertion is false, but the reason is true.
Correct Answer: Both assertion and reason are true, but the reason is not the correct explanation of the assertion.
Solution : The correct answer is (b) Both assertion and reason are true, but the reason is not the correct explanation of the assertion.
The assertion is true. A tall organizational structure, characterized by more levels of management and a narrower span of control, can promote effective communication in some cases. Clear lines of communication can exist between each level, aiding in the smooth flow of information.
However, the reason is not the correct explanation for the assertion. Tall structures having fewer levels of management doesn't necessarily lead to quicker decision-making. In fact, tall structures often face challenges in decision-making due to the need for information to flow through multiple layers, which can slow down the process. The assertion is about effective communication, not necessarily about the speed of decision-making.
Question : In effective communication, active listening involves:
Option 1: Interrupting the speaker frequently
Option 2: Focusing on one's own thoughts
Option 3: Paying attention and responding appropriately
Option 4: Ignoring non-verbal cues
Correct Answer: Paying attention and responding appropriately
Solution : The correct answer is (c) Paying attention and responding appropriately.
Active listening is a key component of effective communication. It requires giving full attention to the speaker and responding in a way that demonstrates understanding and engagement. In summary, active listening involves paying attention, avoiding interruptions, providing verbal and non-verbal cues, asking clarifying questions, and summarizing or reflecting on the speaker's message.
Question : In the following passage, some words have been deleted. Select the most appropriate option to fill in each blank.
(1)_______ changes in science and technology lead to modernisation of technology as well as upgradation of knowledge. In order to upgrade or modernise technology, management must (2)_______ employees to accept new technology. (3)________ training of staff becomes necessary to update their knowledge and to (4) _____their skills. This is possible only (5)______ effective communication between the management and the employees.
Question:
Select the most appropriate option for blank 2.
Option 1: deactivate
Option 2: dissuade
Option 3: discourage
Option 4: persuade
Correct Answer: persuade
Solution : The correct answer is option 4.
The correct response is 'persuade.'
Explanation:
- Let us investigate the significance of the given options. - - deactivate - make inactive (something) by disconnecting or destroying it. - dissuade - persuade (someone) not to take a specific action. -Discourage means to make someone feel depressed or hopeless. - persuade - persuade (someone) to do something by using logic or argument. - The given blank requires a word to describe the coaxing of the employees. - The above definitions indicate that persuade is the correct word for the given blank. - As a result, option 4 is the correct answer.
Question : Assertion: Informal organization helps in building camaraderie among employees.
Reason: It is characterized by official communication channels and predefined roles.
The assertion states that informal organization helps in building camaraderie among employees, which is true. Informal organization refers to the relationships and interactions that occur within an organization outside of the formal, official structure. These informal interactions often lead to a sense of camaraderie and closeness among employees.
The reason provided, stating that informal organization is characterized by official communication channels and predefined roles, is not accurate. Informal organization is, by definition, the opposite of formal or official structures. It is characterized by unofficial, spontaneous interactions and relationships that form based on personal connections and common interests, not predefined roles and official communication channels.
Question : Improve the underlined part of the sentence. Choose 'No improvement' as an answer if the sentence is grammatically correct. It is the most effective means of mass communication.
Option 1: a most effecting
Option 2: a most effectives
Option 3: the most effectively
Option 4: No improvement
Correct Answer: No improvement
Solution : The fourth option is the correct choice.
The original sentence is already grammatically correct. It uses the superlative form the most effective to convey that the means of mass communication being discussed is the most efficient or successful among various options.
Therefore, no improvement is needed.
Question : Case Study : Overcoming Communication Barriers at ABC Enterprises
ABC Enterprises focuses on overcoming communication barriers for seamless information flow. Consider the following scenario to answer the questions.
Question :
ABC Enterprises experiences misunderstandings due to different interpretations of technical terms. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
Correct Answer: Semantic barrier
Solution : The correct answer is (a) Semantic barrier
A semantic barrier is a type of communication barrier that arises from differences in language, interpretation of words, symbols, or meanings. In the scenario at ABC Enterprises, the misunderstandings stemming from different interpretations of technical terms represent a semantic barrier. This barrier can impede effective communication due to discrepancies in understanding the specific technical language and its intended meanings. A psychological barrier involves mental factors affecting communication, an organizational barrier pertains to obstacles within the structure of the organization, and a personal barrier relates to individual traits or characteristics affecting communication.
Question : What is the main function of satellite communication?
Option 1: Weather forecasting
Option 2: GPS navigation
Option 3: Broadcasting television signals
Option 4: All of the above
Correct Answer: All of the above
Solution : Correct Option: 4 Explanation: Satellite communication serves multiple functions, including weather forecasting, GPS navigation, and broadcasting television signals.
Question : When a group of computers is connected in a small area without the help of telephone lines, it is called:
Option 1: Remote Communication Network (RCN)
Option 2: Local Area Network (LAN)
Option 3: Wide Area Network (WAN)
Option 4: Value Added Network (VAN)
Correct Answer: Local Area Network (LAN)
Solution : The correct option is the Local Area Network (LAN).
A "local area network" or "LAN" is a set of computers that are networked together in a specific region without the need for telephone lines. A local area network (LAN) is a network of interconnected computers and devices in a certain geographical region, such as a house, business, school or campus.
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