Question : Case Study: XYZ Electronics Pvt. Ltd.

XYZ Electronics Pvt. Ltd. is a growing company specializing in the manufacturing of electronic gadgets. The management believes in effective directing to ensure smooth operations. Consider the following scenario to answer the questions.

Question:

At XYZ Electronics, what would be the consequence of a supervisor lacking effective communication skills?

Option 1: Enhanced coordination among team members
 

Option 2: Improved employee motivation and satisfaction
 

Option 3: Misunderstandings and reduced productivity

Option 4: Increased autonomy among employees

Question : Statement 1: A flexible organizational structure adapts well to changing environments.

Statement 2: Flexible structures have rigid hierarchies and communication flows.

Option 1: Statement 1 is true, and Statement 2 is false.

Option 2: Statement 1 is false, and Statement 2 is true.

Option 3: Both Statement 1 and Statement 2 are true.

Option 4: Both Statement 1 and Statement 2 are false.

Question : Assertion: Communication barriers can hinder effective directing.

Reason: Barriers like language differences and perception problems can lead to misunderstandings and misinterpretations.

Option 1: Both Assertion and Reason are true, and Reason is the correct explanation of Assertion.

Option 2: Both Assertion and Reason are true, and Reason is not the correct explanation of Assertion.

Option 3: Assertion is true, but Reason is false.

Option 4: Assertion is false, but Reason is true.

Question : Assertion: The principle of "Scalar Chain" facilitates effective communication and coordination.

Reason: It ensures information flows through the chain of command without distortion.

Option 1: Both assertions and reasons are correct, and the reason is the correct explanation of the assertion.

Option 2: Both are correct, but the reason is not the correct explanation.

Option 3: The assertion is correct, the reason is incorrect.

Option 4: The assertion is incorrect, the reason is correct.

Question : Case Study 6: Effective Communication at ABC Enterprises

ABC Enterprises places a strong emphasis on effective communication to achieve its organizational goals. Consider the following scenario to answer the questions.

Question :

How does effective communication contribute to the directing process at ABC Enterprises?

Option 1: Creates conflicts among employees
 

Option 2: Reduces collaboration and coordination
 

Option 3: Enhances understanding and coordination

Option 4: Promotes autocratic decision-making

Question : Comprehension:

In the following passage, some words have been deleted. Read the passage carefully and select the most appropriate option to fill in each blank.

Globalisation is not a new (1)_______. Traders travelled vast distances in ancient times to buy commodities that were (2) ______and expensive for sale in their homelands. The Industrial Revolution brought (3)_________ in transportation and communication in the 19th century that eased trade across borders. The think tank, Peterson Institute for International Economics (PIIE), states globalisation (4)________after World War I and nations moved toward (5)________ as they launched import taxes to more closely guard their industries in the aftermath of the conflict.

Select the most appropriate option to fill in the blank number 5.

Option 1: protectionism

Option 2: integration

Option 3: liberalisation

Option 4: diversification

Question : A democratic leadership style involves:

Option 1: Autocratic decision-making
 

Option 2: Micromanagement of tasks
 

Option 3: Collaborative decision-making

Option 4: Passive communication style

Question : Case Study: ABC Retailers

ABC Retailers is a chain of stores specializing in fashion apparel. They have a hierarchical management structure with top management, middle-level management, and lower-level management. The company aims to provide a wide range of trendy clothing options and outstanding customer service.

ABC Retailers' management team believes in maintaining transparency and open communication with employees. This reflects the management principle of:

Option 1: Centralization
 

Option 2: Unity of direction
  

Option 3: Scalar chain

Option 4: Openness

Question : Case Study 11:

ABC Pharmaceuticals is a company that manufactures and sells medicinal products. The management team at ABC is concerned about maintaining the quality of its products and ensuring compliance with regulatory standards.

Question:

Which feature of controlling is ABC Pharmaceuticals most likely to emphasize?

Option 1: Goal setting.

Option 2: Employee training.

Option 3: Workplace diversity.

Option 4: External communication.

Question : If a manager assigns a job to translate the content from English language to Spanish, if the workers is not so familiar with the Spanish language it will act as a barrier.
Which communication barrier is expressed in the above situation?
 

Option 1: Semantic barriers
 

Option 2: Psychological barriers
 

Option 3: Organisational barrier 
 

Option 4: Personal barrier