Correct Answer: Unity of command

Solution : According to the principal is the subordinate should receive orders and be accountable to one and only one superior. If a subordinate receives orders from more than one superior he will find it extremely difficult to decide as to whom he has to obey first.

Hence, option A is correct.

Correct Answer: Societal Marketing Concept

Solution : The correct answer is (b) Societal Marketing Concept.

The Societal Marketing Concept is a marketing philosophy that extends the principles of the Marketing Concept to include a focus on the long-term well-being of both customers and society as a whole. It emphasizes delivering value to customers while also addressing broader social and environmental concerns. This approach aims to balance the company's objectives with the well-being of the community and environment, seeking to create a positive impact through marketing activities, which aligns with the company's commitment to environmental sustainability and ethical business practices.

Correct Answer: The doctor said to me, "Why have you disturbed me at this late hour?"

Solution : The fourth option is the correct choice.

The given sentence is an indirect speech, and we need to convert it into a direct speech.
The steps of conversion are as follows:

• The reported verb "asked" changes to "said to" in direct speech.
• The pronoun "I" (first-person pronoun) changes to "you" (second-person pronoun).
• If the indirect speech is in the past perfect tense, then we have to change it into the present perfect tense; therefore, (had + past participle form of the verb) changes to (have + past participle form of the verb).
• The assertive sentence changes to an interrogative sentence, starting with why as the introductive expression.
• The demonstrative pronoun "that" is changed to "this" in direct speech.

Therefore, the correct answer is: The doctor said to me, "Why have you disturbed me at this late hour?"

Correct Answer: Marketing Concept

Solution : The correct answer is (c) Marketing Concept.

The Marketing Concept is a customer-centric approach that centers on understanding and fulfilling customer needs and wants effectively. It involves delivering superior value to customers to achieve customer satisfaction and build strong, long-term customer relationships. The ultimate goal is to meet customer needs and achieve business objectives by creating value and satisfying customers through a customer-oriented approach. This philosophy emphasizes understanding customers and delivering value to them as the key to success.

Correct Answer: Departmentalisation

Solution : Departmentalization: Departmentalisation means a grouping of activities similar in nature a department. Hence, the correct option is 2.

Correct Answer: Gathering and analysing market information

Solution : One of the important functions of marketer is to collect and analyse market information. With the growth of the computers a new trend as emerged in the collection of market information. More and more companies are using interactive sides on the Internet to gather customer views and opinions before taking important business decisions.

Hence, option A is correct.

Correct Answer: Storage or warehousing
 

Solution : The need for storage and warehousing rises because there is a time gap between production and consumption of goods.This time gap maybe either due to irregular demand or due to irregular supply. The function of storage is performed by different agencies a chese manufacturers, wholesalers and retailers.

Hence, option D is correct.

Correct Answer: Database Management System

Solution : The idea of a database is the foundation of contemporary computerised accounting systems. A database management system, which is defined by a collection of computer programmes (or software) that properly manage and organise data and give access to the stored data to application programmes, is used to implement databases.

Hence the Correct answer is option 2.

Correct Answer: Customer Satisfaction

Solution : The correct answer is  (d) Customer Satisfaction

By focusing on understanding customer needs and preferences and aiming to deliver superior value, XYZ Automobiles is placing a strong emphasis on ensuring that their customers are satisfied. This approach is customer-centric and aligns with the goal of providing products and services that meet or exceed customer expectations, ultimately leading to high levels of customer satisfaction. Cost minimization, production efficiency, and mass marketing may also be important considerations, but in this scenario, customer satisfaction is the highlighted feature.

Correct Answer: Departmentalisation

Solution : Grouping similar and related jobs into larger units called departments, divisions or sections and placing them under a department head. It facilitates specialization. – The departments are linked together and are interdependent. Hence, the correct option is 2.