Materials Management
Question : Case Study: XYZ Electronics Pvt. Ltd.
XYZ Electronics Pvt. Ltd. is a growing company specializing in the manufacturing of electronic gadgets. The management believes in effective directing to ensure smooth operations. Consider the following scenario to answer the questions.
Question:
Which aspect of the directing process at XYZ Electronics focuses on ensuring that employees follow the established plans and procedures?
Option 1: Leadership
Option 2: Coordination
Option 3: Motivation
Option 4: Control
Correct Answer: Control
Solution : The correct answer is (d) Control.
Control is a fundamental function of management and directing that involves monitoring and regulating activities to ensure they are in line with established plans and procedures. This ensures that organizational goals and objectives are being met effectively and efficiently. It involves comparing actual performance against the set standards and taking corrective actions as needed to ensure adherence to the established plans.
Question : Which level of management is responsible for the day-to-day operations and supervising employees?
Option 1: Top-level management
Option 2: Middle-level management
Option 3: Lower-level management
Option 4: Operational management
Correct Answer: Lower-level management
Solution : The correct answer is (c) Lower-level management
Lower-level management, also known as first-line management or supervisory management, is responsible for overseeing the day-to-day operations of specific departments, teams, or units within the organization. They are directly involved in supervising employees, providing guidance, assigning tasks, monitoring performance, and ensuring that work is carried out efficiently and effectively. Lower-level managers serve as a crucial link between the organizational objectives and the employees on the front lines. They play a key role in implementing the plans and policies established by higher levels of management. Therefore, lower-level management is primarily responsible for the day-to-day operations and employee supervision.
Question : Case Study 78
GHI Ltd. is a conglomerate that has recently traded its shares on a stock exchange. The company's management is reviewing the process of placing an order.
Question :
What is the first step in the process of trading securities on a stock exchange?
Option 1: Settlement
Option 2: Execution of the order
Option 3: Dematerialization
Option 4: Placing an order
Correct Answer: Placing an order
Solution : The correct answer is (d) Placing an order
The first step in the process of trading securities on a stock exchange is "placing an order." Investors initiate the trading process by placing orders to buy or sell securities at a specified price. Once the order is placed, it is then processed, matched with corresponding buy or sell orders, and eventually executed at the prevailing market price. After execution, the subsequent steps such as settlement, where the ownership and funds are transferred, take place.
Question : Case Study: ABC Manufacturing aims to improve coordination among its various departments. Which principle of management focuses on this aspect?
Option 1: Unity of direction
Option 2: Scalar chain
Option 3: Unity of command
Option 4: Esprit de corps
Correct Answer: Unity of direction
Solution : The correct answer is (a) Unity of direction
The principle of "Unity of direction" in management focuses on ensuring that activities within the organization are directed towards a common goal. It involves aligning and coordinating the efforts of different departments and individuals to achieve a unified mission and common objectives. ABC Manufacturing's aim to improve coordination among its various departments aligns with the principle of unity of direction, as it emphasizes the need for a cohesive and synchronized approach across departments to work towards the organization's goals.
Question : Case Study:
ABC Pharmaceuticals believes in providing opportunities for skill development and growth for its employees. Which principle of scientific management is being exemplified here?
Option 1: Cooperation, not individualism
Option 2: Development of each person to their greatest efficiency
Option 3: Harmony, not discord
Option 4: Science, not the rule of thumb
Correct Answer: Development of each person to their greatest efficiency
Solution : The correct answer is (b) Development of each person to their greatest efficiency
Development of each person to their greatest efficiency emphasizes enhancing employee skills and capabilities to help them reach their maximum potential and efficiency. Providing opportunities for skill development and growth aligns with this principle.
In summary, ABC Pharmaceuticals providing opportunities for skill development and growth aligns with the principle of "Development of each person to their greatest efficiency," which emphasizes enhancing employee skills and capabilities to achieve their maximum potential and efficiency within the organization.
ABC Manufacturing believes in providing training and skill development opportunities to its employees. Which principle of scientific management is being exemplified here?
Option 1: Harmony, not discord
Option 2: Cooperation, not individualism
Option 3: Development of each person to their greatest efficiency
Solution : The correct answer is (c) Development of each person to their greatest efficiency
Development of each person to their greatest efficiency: This principle emphasizes enhancing employee skills and capabilities to help them reach their maximum potential and efficiency. Providing training and skill development opportunities align with this principle.
In summary, ABC Manufacturing providing training and skill development opportunities aligns with the principle of "Development of each person to their greatest efficiency," which emphasizes enhancing employee skills and capabilities to achieve their maximum potential and efficiency within the organization.
Question : Case Study: ABC Retailers
ABC Retailers is a chain of stores specializing in fashion apparel. They have a hierarchical management structure with top management, middle-level management, and lower-level management. The company aims to provide a wide range of trendy clothing options and outstanding customer service.
Which level of management in ABC Retailers is responsible for implementing the plans and policies formulated by top management?
Option 1: Top management
Option 4: -
Lower-level management, also known as first-line or front-line management, is responsible for the actual execution of plans and policies within the various departments and teams of the organization. They ensure that the day-to-day operations align with the strategies and directions set by top management. While middle-level management may also play a role in implementing these plans, it's the lower-level managers and employees who are most directly involved in carrying out the tasks necessary to achieve the organization's goals.
The directing function at XYZ Electronics ensures that employees:
Option 1: Work individually without any coordination
Option 2: Focus on their personal goals
Option 3: Contribute to achieving organizational objectives
Option 4: Avoid communication with their peers
Correct Answer: Contribute to achieving organizational objectives
Solution : The correct answer is (c) Contribute to achieving organizational objectives.
The directing function involves guiding, instructing, and overseeing employees to align their efforts and activities towards achieving the organization's goals and objectives. It includes providing clear instructions, coordinating efforts, and motivating employees to work collectively toward common organizational aims. The directing function is about channeling individual and collective efforts toward organizational success through coordination and alignment of actions.
Question : Which of the following technique of scientific management aim to find out one best way of doing the job?
Option 1: Method study
Option 2: Motion study
Option 3: Time study
Option 4: None of the above
Correct Answer: Method study
Solution : Method studies conserved with finding one best way of doing a job. For finding best method of performing the job, critical analysis is made for plant layout,product design, material handling and work processes. Many techniques like process charts,operations, research are used here.
Hence, Option C is correct.
The supervisor at XYZ Electronics encourages employees to share their opinions and ideas, promoting a culture of:
Option 1: Micromanagement
Option 2: Autocracy
Option 3: Open communication and participation
Option 4: Isolation
Correct Answer: Open communication and participation
Solution : The correct answer is (c) Open communication and participation.
Encouraging employees to share their opinions and ideas fosters an environment of open communication and active participation. It allows for collaboration, creativity, and the pooling of diverse perspectives to drive innovation and decision-making within the organization. Open communication encourages a democratic approach, collaboration, and involvement of employees in decision-making processes, rather than imposing strict control or isolation.
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