Question : Case Study 38:
A consumer bought a household appliance and found that the packaging did not carry important safety instructions. The consumer's child got injured while using the appliance. What authority can take action against the manufacturer for this negligence?
Option 1: District Consumer Disputes Redressal Forum
Option 2: Food Safety and Standards Authority of India (FSSAI)
Option 3: State Consumer Disputes Redressal Commission
Option 4: National Consumer Disputes Redressal Commission
Correct Answer: District Consumer Disputes Redressal Forum
Solution : The correct answer is (a) District Consumer Disputes Redressal Forum
The District Consumer Disputes Redressal Forum in India handles consumer complaints and disputes related to the purchase of goods and services, including issues related to product safety and manufacturer negligence. They can help the consumer seek redress and potentially rule in their favor, ensuring that the manufacturer follows consumer protection laws. The other options listed are not the correct authorities for addressing this specific consumer grievance.
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Question : Case Study 28:
A consumer purchased a household appliance and found that the packaging did not carry important safety instructions. The consumer's child got injured while using the appliance. What authority can take action against the manufacturer for this negligence?
Question : Case Study 15:
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