Answers (2)
kumardurgesh1802 2nd Oct, 2024

Hello there,

For issues related to purchasing or upgrading plans, you will need to contact the customer support or help desk of the platform where you made the purchase. They will be able to assist you with upgrading your NEET plan to NEET PG. Look for the "Contact Us" or "Support" section on the website or app, and explain your situation to them.


I hope this answer helps you. If you have more queries then feel free to share your questions with us we will be happy to assist you.

Thank you and wishing you all the best for your bright future.

Deepti Singh 2nd Oct, 2024

Dear Ayush,

Thank you for reaching out to us.

We came to know that you accidentally received the NEET plan instead of the NEET PG plan. Although we can't do a direct upgrade in our system, you may see this as below.

Refund: You can apply for the refund on the amount you paid mistakenly on the NEET plan. You may find our refund policy in the support section.

Purchase the Correct Plan : Now you can get the Right Plan Post completion of the refund process, you can proceed for the purchase of your NEET PG plan.

To this, please contact our support team to guide you with the refund process or any other queries that you might have. We are all here to assist you.

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