1074 Courses and Certifications

Futurelearn Courses & Certifications 2025

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Certificate

CBT with Older People

3 Weeks
Free
Conducting Remote Consultations and Triage

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Certificate

Conducting Remote Consultations and Triage

3 Weeks
Intermediate
Free
A History of Public Health in Post-War Britain

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Certificate

A History of Public Health in Post-War Britain

3 Weeks
Beginner
Free

Offered by

Certificate

Magna Carta

3 Weeks

Offered by

Certificate

Digital Skills: Reimagine Your Career

3 Weeks
Free
Paediatric Dentistry for Non Specialists

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Certificate

Paediatric Dentistry for Non-Specialists

3 Weeks
Expert
Free
Certificate

Exploring Anatomy The Human Abdomen

3 Weeks
Beginner
Free
Certificate

The Biology of Bugs, Brains, and Beasts

3 Weeks
Beginner
1,100
Certificate

Modern Building Design

3 Weeks
Beginner
Free
Certificate

Effective Questioning for Call Handlers

To ensure high levels of customer service and, in some cases, safety, Effective Questioning for Call Handlers Certification can help you or your business converse to people over the phone more effectively.

The Effective Questioning for Call Handlers Certification Course will look at the results of various types of questioning and how this impacts calls. You will also look at how technology affects caller-call handler interaction and how software architecture can support telephone service delivery.

All students receive Effective Questioning for Call Handlers Certification by The University of East Anglia after fulfilling requirements and this course is provided in collaboration with Canva by Future Learn.

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3 Weeks
Beginner
4,450

Offered by

Certificate

Communicating across Cultures

3 Weeks
Free

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