1347 Courses and Certifications

Swayam Free Courses & Certifications

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Customer Centricity - Advanced

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Certificate

Customer Centricity - Advanced

The Customer Centricity - Advanced is a specialized course designed to expand professionals’ knowledge of the customer lifecycle and enhance their ability to drive customer-focused strategies. This Customer Centricity - Advanced course places strong emphasis on creating value through in-depth customer profile analysis and offers a comparative understanding of transactional versus relationship approaches to customer engagement. The participants will learn to identify key product features that align with customer needs, go beyond meeting expectations to deliver exceptional service, and turn customer complaints into opportunities for improvement and loyalty-building. This Customer Centricity - Advanced course equips participants with the skills necessary for effective CRM (Customer Relationship Management) planning and implementation, ultimately aiming to boost long-term customer satisfaction and retention.

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6 Hours
Free
Skills Covered:
Communication skills Problem Solving Ability Customer service
Customer Centricity - Marathi

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Certificate

Customer Centricity (Marathi)

The Customer Centricity (Marathi) offers an in-depth exploration of customer service and engagement, designed to develop a strong foundation in creating exceptional customer experiences. The participants will understand the customer segmentation and identify different types of customers, enabling participants to tailor their approach based on specific customer needs and behaviours. The participants will learn how to promote this perspective among staff and apply it consistently in various service settings. This Customer Centricity (Marathi) course also focuses on practical skills such as effective communication, problem solving and the use of CRM tools to enhance service delivery. The participants will gain hands-on experience in operating Point-of-Sale (POS) systems during sales interactions. This Customer Centricity (Marathi) course prepares participants to not only meet but exceed customer expectations, positioning them to drive customer loyalty and organizational success through service excellence.

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6 Hours
Free
Skills Covered:
Communication skills Problem Solving Ability Customer service
Customer Centricity

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Certificate

Customer Centricity

This Customer Centricity course dives deep into the world of customer service and engagement, offering a holistic exploration of key elements. The participants will gain a strong understanding of how to segment their customer base and effectively interact with various customer personalities. A significant focus will be placed on cultivating enduring customer relationships and embedding a customer-first philosophy throughout an organisation, ensuring every employee champions this view. The participants will develop practical skills in building rapport, truly understanding and meeting customer needs and skillfully addressing any issues that may arise.

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6 Hours
Free
Skills Covered:
Communication skills Problem Solving Ability Customer service
Strategic Management

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Certificate

Strategic Management

The Strategic Management course is designed to equip participants with the skills needed to make well-informed decisions by integrating analytic, conceptual, behavioral and directive approaches. This Strategic Management course helps the participants in understanding the fundamentals of strategic planning and gradually introduces key components essential for crafting effective strategies. The participants will gain the ability to develop strategic solutions that align with organizational goals. The Strategic Management course concludes with a vital module on change management, preparing participants to lead their organizations through transitions smoothly and confidently. 

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5 Hours
Free
Skills Covered:
Strategic Mindset Entrepreneurial skills Leadership and Management Skills Communication skills Problem Solving Ability
Self Presentation

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Certificate

Self Presentation

The Self Presentation course is designed to help the participants to present themselves with confidence and authority in any situation. This Self Presentation course covers a wide range of essential skills, starting with non-verbal communication. The participants will also learn how to make a great first impression, ensuring that you come across as approachable, professional, and poised. This Self Presentation course will provide strategies for excelling in interviews and group discussions, equipping you with the tools to express your ideas clearly and engage effectively with others. The participants will master the art of creating powerful PowerPoint presentations, using advanced design techniques and storytelling methods to communicate your message persuasively. With these skills, the participants are prepared to tackle any professional or social scenario with confidence and impact.

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4 Hours
Free
Skills Covered:
Presentation skills Brand Management
Self Presentation - Odia

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Certificate

Self Presentation (Odia)

The Self Presentation (Odia) course is designed to enhance participants’ interpersonal and communication skills, beginning with the art of making a strong first impression. It emphasizes the power of non-verbal communication, such as facial expressions, body language, and gestures, which play a crucial role in how your message is perceived. The participants will understand how simple actions like offering a friendly smile or a confident handshake can help build trust and positive connections with others. This Self Presentation (Odia) course also focuses on group discussions, teaching you how to express your ideas clearly, listen actively, and contribute meaningfully to collaborative conversations.

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2 Hours
Free
Skills Covered:
Presentation skills Brand Management
Self Presentation - Advanced

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Certificate

Self Presentation - Advanced

The Self Presentation - Advanced course will help the participants in gaining advanced skills in visual communication, particularly through the effective use of Powerpoint. This Self Presentation - Advanced course provides a deep understanding of the various forms and applications of visual communication in the workplace, emphasizing how visuals can convey complex ideas clearly and persuasively. The participants will learn how to leverage PowerPoint not just as a presentation tool but as a dynamic medium for creating impactful communication. This Self Presentation - Advanced course also focuses on integrating storytelling techniques into presentations, helping learners craft narratives that resonate with their audience, maintain interest, and drive home key messages. 

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2 Hours
Expert
Free
Skills Covered:
Presentation skills Brand Management
Self Presentation - Marathi

Offered by

Certificate

Self Presentation (Marathi)

The Self Presentation (Marathi) course, will help the participants in developing their essential skills to make a strong and lasting first impression, communicate effectively without relying on words and excel in group discussions. The participants will learn how small gestures like offering a friendly smile and a confident handshake, can help participants in connecting with others and create a positive impression. This Self Presentation (Marathi) course also emphasizes the power of non-verbal communication, showing how your body language and facial expressions play a crucial role in conveying your feelings and thoughts. The participants will gain valuable techniques for participating in group discussions, expressing your ideas clearly, listening actively to others, and contributing in a way that fosters collaboration.

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2 Hours
Free
Skills Covered:
Presentation skills Brand Management
Safety Practices - Odia

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Certificate

Safety Practices (Odia)

The Safety Practices (Odia) course aims to equip participants with essential knowledge and practical skills to safeguard both individuals and the environment. By focusing on two core areas - Basic First Aid and Health, Environment, and Safety Awareness, these modules ensure a well-rounded understanding of critical safety practices. It is particularly beneficial for participants, as well as anyone seeking to learn basic first aid techniques or wishing to engage with broader issues such as health awareness, environmental responsibility, and safety promotion. This module not only enhances personal competency but also encourages proactive involvement in creating safer and healthier surroundings.

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2 Hours
Free
Skills Covered:
Attention to Safety
Safety Practices - Marathi

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Certificate

Safety Practices (Marathi)

The Safety Practices (Marathi) course is carefully designed to equip participants with the essential knowledge and practical skills needed to safeguard both individuals and the environment. It consists of two key lessons: 'Basic First Aid,' which focuses on equipping learners with life-saving techniques, and 'Health, Environment, and Safety Awareness,' which helps participants in understanding and advocate for sustainable health and safety practices. This Safety Practices (Marathi) course is suitable for a diverse range of participants, from those eager to learn first aid skills to those interested in promoting environmental sustainability and safety across different contexts. It empowers participants to take proactive measures to ensure safety and well-being in various settings.

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2 Hours
Free
Skills Covered:
Attention to Safety
Safety Practices

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Certificate

Safety Practices

The Safety Practices course is a vital learning resource aimed at equipping participants with the necessary knowledge and skills to prioritize safety and well-being in both personal and professional settings. This course is structured around two in-depth lessons: "Basic First Aid" and "Health, Environment, and Safety Awareness." The "Basic First Aid" lesson focuses on teaching fundamental first aid techniques to manage common injuries and medical emergencies, while "Health, Environment, and Safety Awareness" addresses broader topics such as promoting health, sustainability, and ensuring safety in various environments. Suitable for a diverse audience, the module serves those who want to learn essential first aid skills, as well as participants eager to contribute to health, environmental, and safety practices in their communities or workplaces.

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2 Hours
Free
Skills Covered:
Attention to Safety
Git

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Certificate

Git

Swayam’s Git online course provide you with real-time, hands-on expertise required for becoming a proficient Git programmer. The course consists of ten audio-video tutorials, following which you can learn the Git version control by yourself.

The Git online training programme by Swayam follows a side-by-side learning methodology. This system includes spoken tutorials, which you will have to listen to. The procedure essentially involves carefully following the instructions spoken by the mentor, pausing the video, and typing the command in your system. You must also get the result which is displayed in the video.

You can register for the course through a quick and easy online application process. Moreover, Dr Kannan M Moudgalya mentors the Git online training course. He is a professor, currently teaching in Indian Institute of Technology, Bombay, and is the principal investigator of the spoken tutorial project. Lastly, the course does not require a fee payment, which means you can access all the course tutorials for free.

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Skills Covered:
Knowledge of IT industry
Understanding Human Trafficking

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Certificate

Understanding Human Trafficking

Swayam’s Understanding Human Trafficking course is an introductory course on Human Trafficking to bring about awareness and provide a clear understanding of human trafficking amongst the people. Understanding how this process occurs can give better insight and help to prevent it from taking place.

Understanding Human Trafficking course is a 12-week course offered at the diploma-level. It is a multidisciplinary course that will help to develop an understanding regarding the various agencies/stakeholders involved directly or indirectly in human trafficking.

Additionally, the Understanding Human Trafficking programme overviews the need for civil society organizations, doctors, lawyers, judges, and anti-human trafficking units so that they can prevent, reintegrate, and rehabilitate trafficked victims. 

Through this comprehensive course, learners will be motivated to create models of Community Policing in their area and spread awareness in their family groups. 

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Skills Covered:
Knowledge of law
Netbeans

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Certificate

Netbeans

NetBeans is a platform network and an Integrated Development Environment (IDE) that is used for development. It is an open-source IDE that can be used for cross-platform applications on Java, JavaScript, and it also supports other languages like C, C++, Python, PHP, HTML5, and Groovy. The NetBeans course by Swayam details the various features and use cases of the NetBeans framework by following a practical approach. 

The NetBeans Online programme by Swayam makes it easy for the candidates to self-learn Java programming with the help of NetBeans IDE. The learning methodology for this online programme follows the Spoken Tutorial Project, which was launched by the Ministry of Human Resource Development. 

The Course in NetBeans follows a multi-sensory approach and provides audio-visual tutorials. The candidates can use these tutorials to learn and practice simultaneously. Further, Swayam also offers links to download NetBeans on Linux and Windows OS, along with detailed steps to install and use the programme.

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Skills Covered:
Software development skills
Conflicts and Peace Global Perspective BGP 003

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Certificate

Conflicts and Peace: Global Perspective BGP-003

Conflicts and Peace: Global Perspective BGP-003 programme is a UG-level learning course that falls under the Humanities and Social Sciences subject category. You can learn about socio-economic conflicts and conflict resolution from the Gandhian perspective, along with many other fascinating topics.

Further, the Conflicts and Peace: Global Perspective BGP-003 course curriculum will delve into global perspectives on conflict resolution methods. You will also learn through multiple case studies on the ethnic crisis, border and water-sharing disputes and more. The programme aims to prepare you to become an active contributor to peace in our society.

Moreover, the Conflicts and Peace: Global Perspective BGP-003 will be taught in the English language. You will be provided self-instructional course material to learn and will be evaluated through assignments during the course. 

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Skills Covered:
Knowledge of Sociology
Introduction to Peace and Conflict Management BGP-001

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Certificate

Introduction to Peace and Conflict Management

The course deals with the methods and concepts of peace building and conflict management inspired by Gandhian ideologies that have the utmost potential to change the life of people.

The Introduction to Peace and Conflict Management course offered by Swayam is a humanities and social science course coordinated by Dr. Bishnu Mohan Dash of the Indira Gandhi National Open University. The course discusses vital topics such as the role of peace in ultimate human survival, contemporary concepts of conflict resolution and the practical ways of proceeding with them.

The Introduction to Peace and Conflict Management is taught in English medium by experts in the field. The course aims at discussing the fundamental aspects of peace and conflict resolution from a Gandhian perspective. The self-learning method of the course is supported by audio and video texts and assessed through online assignments and a term-end exam.

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Skills Covered:
Knowledge of Sociology
Indian Perspectives on Peace and Conflict

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Certificate

Indian Perspectives on Peace and Conflict BGP-002

The Indian Perspectives on Peace and Conflict Online Course is a vital course relating to the Certificate Programme in Peace Studies and Conflict Management. The course introduces students to the different patterns of peace or conflict in the Indian scenario through interactive audio and video sessions online.

The course deals with economic patterns and social structures of the Indian society including matters relating to family, community and other social structures. It discusses the existence of economic disparities in various spheres.

The Indian Perspectives on Peace and Conflict course provides insights about conflict control by the state and its law. The course is taken forward with the aid of self-contained and self-evaluatory printed materials and conferencing sessions with experts. The students will get an opportunity to attend a face-to-face session with academic counsellors at study centres. The humanities course will be evaluated through assignments and exams.

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Skills Covered:
Knowledge of Sociology
Awareness Programme on Solar Water Pumping System

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Certificate

Awareness Programme on Solar Water Pumping System

The Awareness Programme on Solar Water Pumping System certification course is curated and mentored by Indira Gandhi National Open University (IGNOU), known for its versatility in academia. The undergraduate training belongs to the Agricultural and Food Engineering domain.

The Awareness Programme on Solar Water Pumping System course curriculum has been designed to suit the academic needs of undergraduate students. The programme offers students conceptual clarity concerning solar PV pumping systems. The course contents also throw light on the common precautions and safety measures to be adopted during the operations.

The Awareness Programme on Solar Water Pumping System online deals with solar PV water pumps and their real-time applications to enhance the potential of the Indian farming system. Candidates learn how these pumps are one of the cheapest and the most reliable alternatives to electric pump sets and conventional diesel. Moreover, interested students are also provided with accreditation. The entire process, right from enrolment to qualification, is digital.

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Skills Covered:
Knowledge of engineering
Synfig

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Certificate

Synfig

Synfig Studio or Synfig is an open-source, 2D vector graphics software, supported by Windows OS, Linux, and Mac OSX. This timeline-based animation programme allows the user to create high-quality 2D animations without engaging many resources or people. The Online Course in Synfig will equip learners with the skills and methodologies to use this industrial-grade tool and create film-quality animations via bitmap artwork and vectors. 

The Synfig certification by Swayam will teach the candidates skills like how to transform a vector into animation and create animated graphics using over 50 layers like geometric, distortion, fractal, gradients, transformations, and filters. Besides, Synfig can also render video formats like MPEG, AVI, and Theora, and animated graphics formats, including GIF and MNG.

Additionally, the candidates who enrol for the Synfig certification by Swayam will get detailed instructions about how to download, install and run Synfig on their machine. Further, the course tutorials follow an audio-visual format to enhance retention, and the entire curriculum comprises 12 such videos. The candidates’ learning will be aided by practical work, regular practice, and assignments. Upon completion, enabling them to pursue employment in esteemed companies. 

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Skills Covered:
Animation skills
Basic Course in Biomedical Research

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Certificate

Basic course in Biomedical Research

Basic course in Biomedical Research Certification course provides a seamless learning opportunity for medical professionals and students. It aims at honing the research skills of teachers and Indian medical postgraduate students in medical institutions. As a fruitful venture between the Board of Governors (BoG) and the Medical Council of India (MCI), the course has successfully provided learners with a uniform research methodology to aid their research projects. The multidisciplinary nature of the curriculum makes it ideal for a variety of people related to the medical field and research paradigm.

The Basic course in Biomedical Research training course is an offering by ICMR-National Institute of Epidemiology, Chennai, and sheds light on fundamental concepts in research methodology. Through 23 lectures, teachers deal with topics like bio-statistical and epidemiological considerations in designing a research study, the conceptualisation of a research study, conducting and planning a research study, publication ethics, and writing a research protocol. 

Candidates are provided valuable insights through video modules which are well explained through presentation slides and industry-relevant examples. This course, however, explains the different steps and concepts involved in Health Research using a single example throughout. Experienced instructors make learning a worthwhile experience.

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Skills Covered:
Research skills
Ethics Review of Health Research

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Certificate

NIeCer 102: Ethics Review of Health Research

The Ethics Review of Health Research course is a technical course supported by the World Health Organization (WHO). The course offered by Swayam discusses the ethical issues involved in the process of biomedical research. It explains the role of human participants in such research areas and gives an overview of the research ethics guidelines followed in India.

The Ethics Review of Health Research Online course is provided by the distinguished faculty of ICMR-National Institute of Epidemiology. The course is conducted through the mode of self-assessment where the candidates can get easy access to study materials and appear for the self-assessment quiz according to their time preference.

The Ethics Review of Health Research Certification course syllabus has been developed by eminent professors and researchers from various organizations relating to the field of biomedical ethics. The course aims at grooming the ethics committee members and biomedical researchers on the importance of research ethics and its potential consequences on healthcare management.

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Skills Covered:
Knowledge of epidemiology Research skills Knowledge of biomedical sciences Knowledge of healthcare sciences Knowledge of Biology
LibreOffice Suite Draw

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Certificate

LibreOffice Suite Draw

The course is about the LibreOffice suite, a spoken tutorial project funded by the  National mission of education through information and communication technology. The course is conducting workshops in the LibreOffice and other courses.

The course is beneficial for the candidates to have deep knowledge of the LibreOffice suite which is said to be a productive suite for many operating systems like Windows, Linux, etc.

Libre office suite is most suitable for the candidate who needs to perform the tasks in a robust platform and that is securable and reliable as well. The suite is readily used to earn in 30 languages so there is no language problem for learners.

The suite does not require any license and it is free of malware. It provides a feature of an auto check for the word that the user types. It simplifies the complex formulae and calculates spontaneously in less time. The suite also permits to view all types of documents like docx, xls, xlsx, ppt, pdf, etc.

The course is offered by swayam academy, a quick digital and quality learning source in the mode online. The academy is initiated by the government only to give a learning experience to the poor students for free of cost. Candidates can access all the course materials separately weekly wise.

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Skills Covered:
Presentation skills
LibreOffice Suite Base

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Certificate

LibreOffice Suite Base

Swayam is an educational programme inaugurated by the government of India to distribute education digitally to all the students across India. This course is free of cost available to all students of any sphere. It is divided into nine categories imparting education in almost every field.  

One such course is the Libreoffice suite base offered by Swayam. Its workshops are conducted by the spoken tutorial project. Libreoffice base is the database of the LibreOffice suite. Base is just like Microsoft access, free, open source software. This course will help you in generating and designing reports, retrieve information using queries, perform data entries and view those entries. It is suitable for windows, macintosh and gnu/Linux os.

They have 22 audio-video spoken tutorials by which you can complete this course successfully by your own self. Firstly, install the LibreOffice suite by this link https://spoken-tutorial.org/libreoffice-suite-base-installation-sheet-english.pdf/ and then read the instructions given carefully. Then refer to https://spoken-tutorial.org/libreoffice-suite-base-instruction-sheet-english.pdf/ for understanding how to learn from the spoken tutorials. 

Elective course in which anyone can enrol which means it is multidisciplinary. They have referred to certain books. It is targeted towards students, working professionals, research scholars and community at large.

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Skills Covered:
Knowledge of Library and Information Science
LibreOffice Suite Impress

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Certificate

LibreOffice Suite Impress

If you are looking for an equivalent or an alternative to the Microsoft Office Suite, then you should check out the LibreOffice Suite. It is a powerful, open-source personal productivity suite that you can run on all platforms, including Windows, Linux, and macOS. Also, you can download, install, and use it for free. The LibreOffice Suite Impress course is a guide to help you learn how to use this tool effectively.

The LibreOffice Suite Impress online course by Swayam, uses audio-video spoken tutorials, to teach you how to use LibreOffice Suite Impress and create multimedia presentations. You will learn how to incorporate special effects and animations to make your presentations more attractive, engaging, and compelling.

For information about how to download and install the LibreOffice Suite, one must visit the official website. You will find two separate sets of instructions for the Windows and Linux platforms. Follow the instructions carefully to download and install the Suite, and cross-verify to ensure successful installation (as mentioned in the guide). The multidisciplinary LibreOffice Suite Impress online programme curriculum offers books and references for additional reading.

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Skills Covered:
Software management
LibreOffice Suite Math

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Certificate

LibreOffice Suite Math

Even the most complicated calculations and equations become easy to understand if they are written and displayed correctly. That is what the LibreOffice Suite Math does. It is a simple equation editor to help you write and display equations in the correct format, also known as the Standard Written Notation. 

The editor works for all types of equations, be it mathematical, electrical, or chemical equations. To learn how to use this valuable tool, you should take the LibreOffice Suite Math online course by SWAYAM. 

There are six audio-video spoken tutorials in the LibreOffice Suite Math online programme. To learn via spoken tutorials, you must adopt the side-by-side learning approach. That means you need to watch the video and listen to the instructions. 

Then, you need to pause the video and try to execute the command on your computer. If you get the same output as shown in the video, resume the video and proceed. If not, you can rewind, see where you went wrong, and try again. 

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Skills Covered:
Software management
LibreOffice Suite Writer

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Certificate

LibreOffice Suite Writer

The LibreOffice Suite Writer is to the LibreOffice Suite what Microsoft Word is to the Microsoft Office suite. It is a versatile and powerful word processing tool. It includes all the basic functionalities such as editing text, spelling checks, autocorrect, mail merge, and table of contents, among others. 

LibreOffice Suite Writer also offers advanced features including different page layouts, built-in drawing tools, embedded graphics, and the option to export to PDF. To learn how to use all these tools effectively, candidates can take the LibreOffice Suite Writer online course by SWAYAM.

LibreOffice Suite Writer is free to download, install, and use, as is the entire LibreOffice Suite package. Because it is open-source, you can modify, share, and redistribute it without any restrictions. It works on all major platforms, such as Windows, Linux, and macOS.

Besides, the medium of instruction for the LibreOffice Suite Writer training programme is audio/video spoken tutorials. 

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Skills Covered:
Software management

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