BBA Logistics Management Service Operations at School of Business, UPES Dehradun Offline Course

The BBA in Logistics Management (Service Operations & Procurement) program at UPES School of Business offers a comprehensive and specialised curriculum tailored for individuals aspiring to excel in the dynamic field of service-based logistics. This program uniquely combines the essential elements of logistics, supply chain management, and service operations, equipping students with a holistic understanding of managing the intricate flow of goods, information, and services within service-oriented organizations.

The BBA in Logistics Management (Service Operations & Procurement) program places a strong emphasis on service operations management, where students delve into areas such as service design, service quality management, customer relationship management, and service innovation. This focus enables students to acquire the skills needed to optimize service processes, manage service delivery networks, and elevate customer experiences. Additionally, the curriculum provides insights into strategies for enhancing service quality, overseeing service projects, and addressing supply chain risks within a service-oriented context.

The procurement aspect of the program concentrates on crucial processes like supplier identification, selection, and evaluation, emphasizing the importance of Supplier Relationship Management. The curriculum is designed to align with the digital revolution, incorporating industry 4.0 concepts. Students gain knowledge in areas such as Materials Management, Demand Management, International Logistics, Multi-Modal Transportation, Retail, Logistics Information System, and Spreadsheet modeling. This ensures that graduates are well-prepared to navigate the complexities of the modern business landscape and contribute effectively to the evolving field of logistics and procurement in service operations. Overall, the BBA program offers a balanced and forward-thinking approach to logistics management, preparing students for successful careers in service-based industries.