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Conflict Resolution
Join Conflict Resolution certification course to learn and apply techniques that effectively counter unhealthy conflicts and handle relationships with ease.
Brochure
Join
Beginner
Online
5 Weeks
Free
Quick facts
| particular | details | ||
|---|---|---|---|
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Medium of instructions
English
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Mode of learning
Self study
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Mode of Delivery
Video and Text Based
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Learning efforts
1-3 Hours Per Week
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Course overview
Conflict Resolution training is all about helping individuals combat uncertainty in life. In general, human beings crave attention and like to feel valued. Often, healthy/unhealthy conflicts may arise and can make them feel neglected or offended. This course will take the learners through unique perspectives that will equip them with the ability to handle any conflicts better.
The Conflict Resolution programme is spread over five weeks and is taught by experienced, working professionals from the State Bank of India (SBI). Individuals come across several complicated situations at home, workplace, family, relationships etc. Just like any other skill, conflict resolution cannot be honed in a day or two. The more you adapt to it, the better you get.
Conflicts are part and parcel of human lives, and they can be dealt with expertise. The Conflict Resolution certification imparts the very knowledge of handling such unpredictable situations and maintaining relationships to its learners. This introductory programme in communications proffers a verified edX certificate undersigned by instructors from SBI.
The highlights
- Experienced instructors from the State Bank Of India
- English video transcript
- Sample YouTube video
- Shareable edX course
- Situation-based case studies for better understanding
- English course instructions
- Certificate (paid and shareable)
- Self-paced
- Free communications training
- Five-week course
- No prerequisites
- 100% online
- Introductory level course
Program offerings
- Introductory level course
- Five-week course
- Self-paced free training
- Sample youtube video
- No prerequisites
- 100% online
- Shareable edx course and certificate (paid option)
- Experienced instructors from the state bank of india
Course and certificate fees
Type of course
- There is a Conflict Resolution certification fee.
- Certification entails a minimal price.
Conflict Resolution fee structure
Course | Fee |
Conflict Resolution course fee | Free |
Certificate | Rs 9,361 |
certificate availability
certificate providing authority
certificate fees
What you will learn
After completing the Conflict Resolution online course, you will flaunt a unique personality with the following traits.
- Capability to understand the various levels and aspects of conflict
- Understanding the necessity of conflict resolution
- Assessing one’s self and the circumstances
- Giving due importance to emotional intelligence and its effective applications
- Learning effective communication techniques to avoid any mishaps
- Applying motivational techniques in desirable situations
Who it is for
This Conflict resolution online course is ideal for anybody who wishes to rise up in their personal life/career by growing emotionally and mentally aware of the circumstances around.
Admission details
Step 1: Follow the link to check out the Conflict Resolution course by edX: https://www.edx.org/course/conflict-resolution.
Step 2: Once you land on the course page, you can take a look at the sample video, instructor details, fee structure, syllabus etc., and opt for ‘Enrol’ after checking the information given.
Step 3: To access the course, register on the edX website, or sign in.
Step 4: Complete the curriculum and if interested, make the edX fee payment to acquire the invaluable accreditation.
Filling the form
For Conflict Resolution course, you don’t have to fill any other form. Simply complete the online registration. You can use your Google, Facebook, etc., accounts to register or sign in with an edX account.
The syllabus
Importance of Conflict management
Techniques of conflict resolution
Positive and negative aspects of conflict
Situational awareness
Emotional intelligence
Emotion management skills
Role of communication in handling situations
Effective usage of communication in conflicts
Benefits of motivation in conflict resolution
Negotiation and situational analysis
How it helps
After completing the Conflict Resolution certification course, learners will become adept in analysing and assessing circumstances at home, work etc. Not only will this knowledge help maintain the internal balance intact, but it also helps in fostering good relationships with people. The wise have proclaimed the seven main traits as the reason behind causing conflict, and this course supports its learners in sharpening their emotion management skills.
Given the current stress levels caused due to work, any situation must be handled with great sensibility and maturity. Conflict can alienate people, which might act as a roadblock to creativity and productivity. Thus, the effective resolution of conflicts will accelerate individuals' personal and professional growth.
FAQs
The program is being offered by one of the leading banking institutions of India, the State Bank of India.
There are no minimum requirements to enrol for this programme.
No, there are no exams. The certification feature is a paid facility that can be unlocked by making the payment.
No, the course material will be available online.
For a brief introduction to the Conflict Resolution online course, you can take a look at the YouTube video here: https://www.edx.org/course/conflict-resolution. In addition, you can also go through the details present on the course page for greater understanding.
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