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Who is a Air Hostess?
If you can walk away from landing, it’s a good landing. If you can use the aircraft the next day, it’s an outstanding landing ~ Chuck Yeager
An air hostess is a flight attendant also known as a cabin crew or steward. An air hostess undertakes several pre-flight, in-flight, and post-flight duties and is responsible for ensuring the safety and comfort of passengers on both national and international flights. A career as an air hostess might be desirable for you if you are excited about a job in which you can help people and travel to exciting places.
Air hostesses play a crucial role in the flight crew, working closely with pilots and ground personnel to provide a safe and comfortable travel experience, even beyond their hospitality responsibilities. Being flexible, having strong communication skills, and being dedicated to the comfort of passengers are all necessary for their dynamic function, which makes them essential to the entire travel experience.
Air Hostess in a Nutshell
An air hostess, or flight attendant, ensures passenger safety and comfort during flights. Responsibilities include safety demonstrations, serving meals, managing the cabin, handling emergencies, and post-flight reporting. The role demands strong communication skills, a calm demeanour, and a service-oriented attitude. It offers opportunities to travel and work in the dynamic aviation and hospitality industry.
Quick Facts for Air Hostess
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Industry
Aviation
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Average Salary in India
₹48500
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Suitable for
Female
The career as an air hostess demands female candidates. There is no role for any other gender in the air hostess career. Women are preferred in the role of air hostess. It is a gender-based job role.
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Any special needs
No
A career as a flight hostess is not suitable for those with special needs, as during an emergency it is important that the person is fully fit enough to physically assist the passengers or comfort them.
Table of Contents for Air Hostess
What is the role of Air Hostess?
A career as an air hostess, also known as cabin crew, is a dynamic role that goes far beyond greeting passengers with a smile. Air hostesses play a crucial part in ensuring the safety, comfort, and overall experience of travellers during a flight. They begin by welcoming passengers on board, guiding them to their seats, and demonstrating safety procedures with clarity and professionalism.
Pre-flight duties include conducting thorough safety checks, coordinating with the flight crew and ground security personnel, and ensuring all emergency equipment is operational. Once in the air, air hostesses serve meals and refreshments, address passenger queries, and manage in-flight concerns with calm efficiency.
In emergencies, they are trained to provide quick, decisive support, following protocols to protect all onboard. As the primary link between passengers and the cockpit crew, air hostesses are responsible for maintaining a reassuring presence and fostering a safe, service-oriented environment throughout the journey.
Types of a Air Hostess
Air hostesses or flight attendants perform various types of roles and responsibilities across the aviation industry. Here, in this article, we will discuss the various types of jobs performed by air hostesses:
Cabin Crew/Flight Attendant: The Cabin Crew ensures passenger safety, providing excellent customer service, serving meals and beverages, and maintaining the overall well-being of passengers during the flight. Trained in emergency procedures, they play a crucial role in handling unforeseen situations. With a focus on hospitality and safety, flight attendants contribute to a positive flying experience.
Cargo Manager and Handler: Cargo Manager oversees the efficient movement of goods, coordinating transportation, warehousing, and distribution. They are responsible for optimising logistics, reducing costs, ensuring timely deliveries, managing logistics teams, implementing strategies, and utilising technology for streamlined cargo operations. Critical role in supply chain management for businesses involved in shipping and distribution.
Ground Operator: A Ground Operator is a professional responsible for managing and coordinating activities on the ground, often in fields like aviation or telecommunications. They ensure efficient operations, coordinate logistics and maintain communication between various teams. Ground Operators play a crucial role in facilitating smooth and organised processes in diverse industries.
Cabin Crew Trainer/Instructor: A Cabin Crew Trainer is a professional responsible for instructing and preparing airline personnel, including flight attendants, for their roles in ensuring passenger safety, comfort, and service. They deliver training on emergency procedures, customer service, and regulatory compliance, contributing to the overall efficiency and excellence of airline operations.
Airport Manager: Airport managers supervise day-to-day activities, guaranteeing that airports run smoothly. They work in tandem with ground services providers, airlines, and security to ensure smooth scheduling and passenger visits. Airport managers are essential to the aviation business because they oversee safety compliance, manage budgets, and handle crises. They make sure that passengers have a smooth ride.
What is the workplace/work environment of Air Hostess like?
Individuals who opt for a career as air hostesses are required to take care of passenger needs and ensure the safety of each travelling on air. A career as an air hostess often attracts individuals due to the lure of air travel. But, it also involves difficult work conditions such as irregular work shifts. An air hostess may often be required to work on weekends, holidays, and nights. She has to work twelve to fourteen hours a day.
Does Air Hostess require travelling?
Likely
The career as an air hostess is pan-based. Flight attendants need to travel a lot in the flights across different locations and countries. Individuals in the air hostess job spend their working hours travelling in aircraft and providing assistance to passengers throughout the flight hours of air travel.
Time Pressure
Likely
Yes, a career as an air hostess involves frequent work pressure to perform efficiently in the workplace. It is a hospitality-based job role. Individuals in the air hostess job are required to take up queries of each passenger and resolve them. She serves meals and beverages to passengers and provides them with safety instructions.
How to become a Air Hostess?
Steps to become a Air Hostess
If you are someone interested to fly and travel frequently as well as pursue a career in the aviation industry then a career as Air Hostess or cabin crew is one of the prime roles. If you are interested to opt for a career as Air Hostessthen we have mentioned below the steps for how to become an Air Hostess in India or how to become an air hostess after 12th.
What are the skills and qualities required to become a/an Air Hostess?
Here, we have discussed various skills that aspiring candidates for a career as an air hostess must possess after completing 12th.
Problem Solving: As an air hostess, individuals are required to possess the ability to solve the problems of passengers in flight. She must know how to give medical aid to passengers on a flight during emergencies.
Organising skills: Air hostesses often make announcements on behalf of pilots. She ensures each passenger inside the craft feels safe and comfortable during air travel. A career as an air hostess requires her to stay organised while performing multiple tasks.
Communication skills: Communication is a necessary aspect of an air hostess. It is an everyday duty to efficiently communicate with passengers, guide them during their journey from aircraft, and listen to their queries to resolve them.
Which certifications and internships can be helpful in becoming Air Hostess?
Internship Availability
After the selection of candidates for the role of an air hostess in airlines, aspiring candidates for a career as an air hostess undergo training of about three months to learn the basic etiquette of a good host inside an aircraft. The minimum academic requirement for cabin crew jobs is qualifying class 10th of the school level.
Air Hostess Jobs and Salaries
Cabin crew
- Average Salary 40000
- Junior Level Salary 25000
- Senior Level Salary 65000
Job Description
The cabin crew is responsible for ensuring the safety and comfort of passengers. The cabin crew serves meals and refreshments on board to passengers. He or she ensures emergency equipment is functioning properly.
Salary Description
The salary of cabin crew varies depending on various factors such as many hours spent on flight, the airline that he or she are working with, and the seniority of the airline. An entry-level candidate can expect an average cabin crew salary of Rs. 25,000 per month.
Cabin Supervisor
- Average Salary 57000
- Junior Level Salary 40000
- Senior Level Salary 75000
Job Description
A cabin crew supervisor is a senior management role. A cabin crew supervisor's tasks include ensuring cabin crew members are assigned their work responsibilities and they stay informed of any last-minute changes to avoid mismanagement.
Salary Description
The cabin crew supervisor's salary varies depending on the airline and experience. An entry-level cabin crew supervisor can earn anything between Rs. 400,000 to Rs. 500,000. A senior-level cabin crew supervisor earns an average salary of Rs. 900,000 to Rs. 1,000,000 annually.
What is the job outlook for Air Hostess?
A career as an air hostess is dynamic, glamorous, and highly competitive. Airlines maintain rigorous selection criteria, often deterring many aspirants. Physical standards such as a minimum height of 5.2 feet, proportionate weight, clear skin, and overall grooming are non-negotiable. Maintaining weight and appearance is not just a pre-requisite but a professional requirement throughout the career.
The job is physically demanding - standing for long hours in heels, managing multiple time zones, and dealing with emergency situations require both stamina and emotional resilience. Despite the challenges, the aviation sector is poised for robust growth, driven by increased connectivity, affordable airfares, and fleet expansions by commercial airlines. This will translate into a growing demand for cabin crew professionals, including air hostesses.
Career progression is possible - from a junior crew member to senior flight attendant, in-flight supervisor, trainer, or even managerial roles within airline operations or customer service departments, opportunities also extend internationally for experienced professionals.
Frequently Asked Questions for Air Hostess
Que. What is the role of an air hostess?
Ans.An air hostess ensures the comfort and safety of passengers during flights. Duties include demonstrating safety procedures, serving meals, handling emergencies, and maintaining a pleasant cabin environment throughout the journey.
Que. What qualifications are required to become an air hostess?
Ans.Aspirants should have completed 10+2 or equivalent education. Most candidates also undergo training from a certified aviation or hospitality institute. Fluency in English and sometimes other languages is preferred.
Que. Is there a height requirement for air hostess jobs?
Ans.Yes, most domestic and international airlines require a minimum height of 5 feet 2 inches to ensure the candidate can reach overhead safety equipment and perform in-flight duties efficiently.
Que. What skills are important for an air hostess?
Ans.Strong communication, grooming, patience, teamwork, crisis management, and customer service skills are essential. The ability to stay calm under pressure and adapt to diverse passenger needs is also important.
Que. Is prior experience necessary to become an air hostess?
Ans.Not always. Many airlines hire freshers who have completed cabin crew training. However, previous hospitality or customer service experience can be an added advantage during recruitment.
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Did you know?
Fact 1
Ellen Church became the world’s first air hostess in 1930.
Fact 2
Prem Mathur was India’s first air hostess, flying in 1947.
Fact 3
Over 80% of flight attendants worldwide are women.
Fact 4
India had 10,000+ active cabin crew members by 2023.
Fact 5
Neerja Bhanot received the Ashoka Chakra for bravery in 1980.
