- Bank Clerk
Who is a Bank Clerk?
When you send a Clerk on business to a distant province, a man of rigid morals is not your best choice ~Ihara Saikaku
Working for a bank is considered a respectable profession. Right now, the banking sector is booming and in the past few years it has shown tremendous growth with people being aware of saving their money in the banks. Dealing with people, assisting them with money transactions as well as performing several administrative duties, if you are looking for a job where you can fulfill such responsibilities then think no more, being a bank clerk is the right choice of career for you. Not only that, but there are also several perks of working in the bank. From job security to get easy loans, being a bank clerk can help you in achieving all of it. It is a sector where if you work with dedication success will follow and you can climb up the designation ladder.
The job of a bank clerk is one of the most coveted jobs of the nation allowing candidates to join the public sector and government banks all over the country. A bank clerk serves as the point of contact for a bank’s customers. The bank clerk plays a vital role in providing the best customer service. Individuals who opt for a career as bank clerks work includes various banking activities both through direct customer interaction and behind the scenes tasks like data entry. The bank clerk job details are primarily concerned as bank tellers and provide customer service, others work in credit and securities departments and provide support to the customers.
Bank Clerk in a Nutshell
Individuals who opt for a career as bank clerks manage the primary tasks that include handling customers and their financial transactions through bank clerical functions. Bank clerks reach senior positions through promotions, at least two-three years of experience is required for promotion. Bank clerks means basically to become tellers or supervisors on a frequent basis. This role is completely essential to a bank branch’s function, as bank clerks tend to be the first (and possibly only) bank staff that the customer interacts with. Additionally, a bank clerk job details is to maintain important customer and financial records to ensure that the bank branch remains efficient and follows reporting and financial management laws and guidelines. It is one of the dignified and most desired jobs as it is a secure job with a lot of perks and benefits compared to any other profession. If you have more questions regarding career as bank clerk or how to become bank clerk, you read on to know more.
Quick Facts for Bank Clerk
Average Salary in India
Male, Female, Others
Individuals can take up a career as bank clerks, it is not gender-specific. Males, women, and others can choose a career as bank clerks. This profession of bank clerk is suitable for both genders. Since it is mostly clerical work and does not require any specific physical efforts, it is suitable for all genders.
Any special needs
Everyone, including those with physical disabilities, is appropriate for individuals who opt for a career as bank clerks. Career as bank clerk is well suited to everyone, even those with special needs. Individual people with physical deformity may also be bank clerk. An aspiring candidate of a bank clerk job is required to appear for the bank clerk exam. Candidates must possess the drive to prove to the world that, underneath those circumstances, they should always achieve their objectives.
Table of Contents for Bank Clerk
What is the role of Bank Clerk?
A bank clerk is an entry-level position for a candidate of a private or public bank where aspiring candidates have to take care of all the primary tasks and manage customers and their queries and demands without any hassle. Individuals who opt for a career as bank clerks also ensure the compliance of KYC (Know Your Customer) guidelines by the RBI to prevent a data breach. Bank clerks also manage and take care of the customer's data and services. Bank clerks handle customers' requirements during the passing of cheques, customer data update and withdrawing slips in a bank. Bank clerks maintain customers' accounts and update them whenever the requirement arises and provide notification about the schemes issued by the banks to their customers. Bank clerk job details also include directing customers to the bank related facilities like opening an account, passbook updates, applying for a loan, integrating accounts through net banking, credit card/debit card issue and many more.
Individuals who opt for a career as bank clerks directly handle and take care of the customer responsibilities and deals directly with all the customer services provided by the bank. They attend to customer's requirements like the passing of cheques, withdrawal slips, and many more in the bank. Bank clerk job details include ensuring compliance in reference to the guidelines provided by RBI at the time of opening of savings, current bank accounts, and other accounts. They explain the salient features of the bank’s products to customers. They follow up with customers and is responsible for maintaining and updating the accounts of customers.
Individuals who opt for a career as bank clerks support clients by referring them to banking or accounting staff. For instance in a large queue, sometimes these professionals ask the customers of their needs and with whom they want to meet and also inform the banking staff about the customer. Basically they work as a bridge between the customers and the banking professionals.
Individuals who opt for a career as bank clerks handle payment processing and offers assistance and backup to maintain favourable customer relationships. Such waiting time of payments could vary from withdrawals and deposits to loan recovery. They can decrease the waiting time of the customers by helping them in the transaction process.
Managing financial Information
Individuals who opt for a career as bank clerks assist in banking activities such as scanning and checking customer documents throughout the credit application process, they also deliver appropriate financial information for loan and credit decision making to loan managers or financial professionals.
Bank clerks maintain accurate documents to guarantee their cash drawers during their office hours. Some of them monitor the daily cash transactions and also keep detailed records of cash transactions in a particular bank. Therefore they play one of the significant parts in handling the cash.
Financial data management
Bank clerks are responsible for entering and updating the client's financial data based on the Bank's computer systems. Individuals who opt for a career as bank clerks can change the customer's personal details or even delete customers from bank statements while closing their accounts.
Types of a Bank Clerk
Interest clerk: The job of an interest clerk is to record the amount of interest owed to saving accounts of the bank’s customers. Not only that, their duty also includes making records of the amount of interest owed to the bank from loans and other investments. The job of an interest clerk is very important for the proper functioning of the bank as they maintain records of interest owed by the bank and interest owed to the bank, and interest being the major source of a bank’s revenue.
Loan clerk: There are several activities involved in the process of giving out loans by the bank. A loan clerk is responsible for the activities related to loan processing, including preparing, auditing, as well as finalising forms or contracts. The job of a loan clerk also involves doing a background check of the person or organisation that has applied for a loan, it is important to ensure the creditworthiness of the loan applicant in order to avoid losses.
Statement clerk: A statement clerk prepares the monthly balance sheets after checking the account of every customer. Their job is to give bank statements to its customers. Not just that but a statement clerk is also responsible for taking care of account-related inquiries as well as solving discrepancies if there are any.
Exchange clerks: An exchange clerk works on international accounts in a bank. These types of bank clerk job details include translating the foreign currency into Indian Rupee and convert Indian Rupee into the required foreign currency. If the foreign exchange clerk has the means and ability then he or she can become the owner of his or her own foreign exchange company.
Security clerk: The job of a security clerk in banks is to maintain records, maintain files, and look after several investments like stocks and bonds. A security clerk keeps all the information recorded that is related to the forms of financial securities like the investment and the stock details of the bank.
Bookkeeping clerk: A bookkeeping clerk assists the accounting staff of in order to maintain financial statements. These types of bank clerk job details include take care of records for each customer’s account by following a ledger system. A bookkeeping clerk in a bank makes a financial statement so that the bank manager can have a look at it and make plans for the bank's functioning accordingly.
Bank Probationary Officer: The bank probationary officer should complete a probationary period of one year or two years, depending on the bank. Employment in the banking sector is a transferable career in which a probationary officer is expected to work in a single branch for a period of three years.
Bank Branch Manager: Bank branch managers are qualified to save the time and resources of individuals by recognising the risks involved in a specific project before a company goes forward. The experts who have their eyes on the pulse of the current financial and banking environment are called them. For their future clients, bank branch managers perform different duties. There are few companies in which various roles are performed by each bank branch manager, while in others, workers are specialised, with various bankers performing different jobs. Bank branch managers are the head of a team committed to raising capital through the issuance of bonds.
Investment Banker: An investment banker is a specialist who acts as a member of a financial institution and is mainly linked to corporate, government, or other institutions raising capital. Investment bankers are qualified to save the time and resources of individuals by assessing the risks involved in a specific project before a corporation goes forward. They are referred to as specialists who have their fingers on the pulse of the global atmosphere of finance and investment.
Account Manager: Account managers are responsible for overseeing the details of all accounts whether they are working in any organisation related to advertising and promotions or public relations. The duties of key account managers include gathering all the necessary information, such as identity papers, about their customers. They assist in the collection and analysis of data, counter complaints, and assess market trends.
Accountant: The duties of an accountant include overseeing a company's bookkeeping, preparing financial records such as profit and loss statements, balance sheets, and other financial documents. Accountants play an important role; which includes gathering, documenting, reviewing and presenting the financial operations of an organisation to the stakeholders.
What is the workplace/work environment of Bank Clerk like?
The working atmosphere in the bank is usually pleasant. Individuals who opt for a career as bank clerks often work alone as it requires attention to detail. A bank clerk works in an office setting and most of the time requires interaction with customers. Bank clerks are usually the first point of contact for a customer when he/she comes into the bank.
Does Bank Clerk require travelling?
Individuals who opt for a career as bank clerks function in an office or it is completely a desk job. They are least likely to travel for official purposes.
It is a full-time job with fewer working hours compared to other professions. There is no part-time or work from home option in this career.
This is definitely a profession with a permanent nature of employment. Contractual employment does not exist in this profession.
Individuals who opt for a career as bank clerks work in a branch of a bank that has an infrastructure and environment like regular offices. They need to handle queries of different sections of people on a daily basis. It becomes a bit difficult for candidates when it comes to a customer who has a query and is using different regional languages according to the region. These are a part and parcel of a bank clerk’s daily activity from interacting with a customer to keeping the complete records of people connected with the bank.
Presence in Geographical Area
Rural, Semi-urban, Urban
This job consists of working in all areas like urban, semi-urban and rural areas. This is because banks are used by almost every person living in our country. With the digitalisation in the process, the number of banks is increasing in every area. To date, the numbers of public and private banks present in urban areas are more as compared to the semi-urban and rural areas. Whereas, if we see the number of cooperative banks is higher in semi-urban and rural areas are less as compared to urban areas.
Individuals who opt for a career as bank clerks are entitled to perform many tasks within a limited time. Hence, both time and work pressure are high in the job. Almost every day, they’re required to perform a certain set of tasks within the scheduled time which results in extreme time pressure sometimes.
Individuals who opt for a career as bank clerks are required to perform a variety of tasks within a day. Hence, working late is quite common in the profession. Occasionally, when they’re unable to complete their tasks at the desired time, they are required to stay for long hours and work overtime.
Weekly Hours of Work
Min 45 Hours
The job is a normal 9 am to 5 pm shift work but the weekly work hours vary in the initial stage of the career as everything is new. It is a bit difficult to adjust to all the activities which need to be completed by a bank clerk. Since this job comes with a lot of responsibilities overtime is done on a regular basis to complete every day’s work on time.
How to become a Bank Clerk?
What are the skills and qualities required to become a/an Bank Clerk?
When it comes to how to become a bank clerk, the first thing that they should know about are the skills required to become a bank clerk. Some of the essential skills we have mentioned below.
Attention to detail: It is one of the most important skills required for a candidate to build a career in this field. Bank clerks need to pay attention to minute things happening around in the bank just to make sure that nothing is missed. The bank clerks need to go through every detail cautiously as it involves money as well as personal details of the customers. Individuals who opt for a career as bank clerks need to be extremely particular about minute details and maintain high levels of work accuracy. The slightest mistake can lead to a huge disaster and would result in starting the complete process again which would take extra time unnecessarily.
Communication skills: Good written and verbal communication skills are required to deal with customers and solve their queries on a daily basis. Good command over various languages is helpful for a candidate to understand and solve a query of a person very quickly. Individuals who opt for a career as bank clerks must have good communication skills as they are the first point of contact for every customer. It is essential for a clerk to possess the skill as it would help the clerk to understand the query of a customer and would resolve the query of the same in less time. With good communication skills, it would be quite easy for a candidate to interact with any customer and help the customer with the best resolution. Individuals who opt for a career as bank clerks must also have good writing skills along with good communication skills as the job requires a lot of work which does not require computers such as making ledgers, helping customers to fill forms, maintaining books, and registers for the deposit and withdrawal of money/cheques and many more.
Numerical ability: Good numeracy and calculation skills are a key factor in this role as a candidate needs to be accurate with the calculation to maintain various ledgers and accounts. Individuals who opt for a career as bank clerks must have good numeracy skills as the job includes a lot of calculations. Bank clerks must have good numeracy skills as the job includes a lot of calculations. As the daily work of bank clerks involves keeping track of the amount deposited and withdrawn from the bank, maintaining ledgers, and performing quick calculations that need to be accurate.
Computer skills: Computer learning and capacity to implement the use of computers and software accurately. Employers need their employees to have computer knowledge as their business will become even more and more computer-based. Most companies are trying to use technology to support them operate their business cheaper and more efficiently. Good computer literacy is required for data handling and other purposes. Banks heavily rely on computers to update and maintain the data of their customers on a daily basis. So knowledge in computers definitely makes it easier for a candidate to complete the regular activities at a greater speed.
Honesty: The more transparent the organisational structure, the more happy the employees are. The more satisfied the workers, the more profitable it is. In the end, honesty builds firm confidence and leadership credibility. Conveying the truth helps them all to acknowledge the problem, and also to work together as a team to improve everything. Individuals who opt for a career as bank clerks need to be honest people who have the highest level of integrity. Bank clerks deal with a lot of money and that too of people’s money so he/she needs to be extremely honest with the work.
Also read - Skills required to become a bank branch manager
Which certifications and internships can be helpful in becoming Bank Clerk?
Various financial and banking organisations, with different expertise and preferences, employ interns. One can discover internship opportunities through the online recruitment portals after completing bank clerk syllabus. Individuals who opt for a career as bank clerks get experience through internships. The bulk of internships are given by institutions of higher learning which pay for the practice. Several private banks and other financial organisations hire interns pursuing or graduated in a commerce degree programme related to banking and finance.
Career Path Progression for Bank Clerk
Bank clerk: Bank clerks enter and update customer and financial data in the bank's computer systems based on customer or supervisor requests.
Assistant Manager: An assistant bank manager helps the manager in the smooth functioning of the bank and ensures everything gets done on time.
Manager: Bank managers are responsible for coordinating and directing the operational functions of financial institutions such as banks, building societies, or credit unions. These types of bank clerk job details include overseeing front-office operations, provide high levels of customer service, and direct regular team meetings and training sessions.
Senior manager: Senior managers are responsible for planning and directing the work of a group of individuals. These types of bank clerk job details include managing their work and take corrective actions when necessary.
Chief Manager: The chief manager is responsible for relationship management within the department and with cross-functional teams. These types of bank clerk job details include conveying sales meetings and actively participates in driving companies’ goals and objectives.
Assistant General Manager: The assistant general manager assists the DGM in all his/her activities and takes care of instructing the juniors in the absence of the DGM. The reports of daily work are taken by the AGM and submitted to the seniors to convey the progress to them.
Deputy General Manager: The Deputy General Manager manages the actual employees of the company and looks after the execution of the orders given by his seniors. In case if anything goes wrong in the functioning of the company, the DGM handles it initially.
General Manager: A general manager (GM) is responsible for the company's operations, including generating revenue and controlling costs.
Also read - Career as an investment banker
Bank Clerk Jobs and Salaries
Assistant Bank Manager
State Bank of India, Yes Bank Ltd., Punjab National Bank, ICICI Bank Limited, HDFC Bank Ltd., Kotak Mahindra Bank
- Average Salary 38000
- Junior Level Salary 34000
- Senior Level Salary 79000
An assistant bank manager is responsible for ensuring that institution runs smoothly. He or she strengthens or establishes relationships with current and prospective customers. He or she hires, trains and supervises customer service representative and financial service managers. An assistant bank manager monitors financial activities of bank. His or her work responsibilities involve performing audits, reviewing reports and managing cash levels.
The salary varies depending on skills, work responsibilities and experience of assistant bank managers. An entry-level assistant bank manager could earn more than Rs. 400,000 per annum. A senior-level assistant bank manager could earn more than Rs. 900,000 per annum.
Assistant General Bank Manager
State Bank of India, Punjab National Bank, ICICI Bank Limited, Kotak Mahindra Bank, HDFC Bank Ltd.
- Average Salary 108000
A career as an assistant general bank manager is a subordinate to a general manager. He or she is responsible for schedule generation, overseeing standard procedures and operations of financial institute and other disciplinary actions.
The salary varies depending on skills, experience and work responsibilities of an assistant general bank manager. An assistant general bank manager earns an average salary of Rs. 1,300,000 per annum.
Deputy General Bank Manager
HDFC Bank Ltd., Kotak Mahindra Bank, ICICI Bank Limited, State Bank of India, Punjab National Bank
- Average Salary 167000
- Junior Level Salary 47000
- Senior Level Salary 181000
A Deputy General Bank Manager is a senior-level job role. He or she is involved in learning the functioning of General Bank Manager or CEO. A deputy general manager is responsible for improving labor processes in the branches of bank they visit. He or she serves as the project manager. A Deputy General Bank Manager is majorly involved in performing the similar tasks that a General Bank Manager does.
The salary of a Deputy General Bank Manager varies depending on skills, functions and experience. The size of the financial institution and its location also plays a great role in salary. An entry-level Deputy General Bank Manager could earn more than Rs. 500,000 per annum. A senior-level Deputy General Bank Manager could earn more than Rs. 2,100,000 per annum.
What is the job outlook for Bank Clerk?
The job growth in this type of career is at a very low rate with maximum experience. For starters, a bank clerk is mainly divided into several sections of clerks. Different clerks have specialised duties to perform on a daily basis. If we take an example of a loan clerk, he/she keeps track of the number of loans passed on a daily basis. Bank clerk job details includes recording and maintaining the account of each customer. Individuals who opt for a career as bank clerks with time and experience get rewarded in terms of promotion. Promotion is at a slow rate but it's worth it as it definitely helps to learn everything in minute detail. So as a bank clerk when you get promoted to an assistant manager it would definitely take a bare minimum two years but in return, you would have a piece of complete knowledge on the functioning of the bank (basics). With the knowledge of the basics once an individual gets promoted to an assistant manager, he/she will get a chance to be more independent but he/she is under the supervision of a senior. In this phase, a bank clerk would be learning new things and understanding in-depth how the organisation is running. Individuals who opt for a career as bank clerks need to understand and implement new ideas in the smooth functioning of a bank. Then it comes the time when the bank clerk needs to clear internal exams to get promoted to a manager.
A manager is a person answerable for each and every activity happening in a bank’s branch. He/She is the person in charge of the complete branch. Similarly, with years of experience, a manager gets promoted to senior manager, chief manager, assistant general manager, deputy general manager, and general manager. With promotion comes great responsibilities. Bank clerks have to be extremely careful and dedicated as it involves large sums of money.
Compared to other professions, this is one of the professions which is a highly demanded and respected job in our country, especially the bank clerk in a government bank. This is basically because a bank clerk’s job is considered to be one of the most secure jobs which definitely pays less but has other benefits. To get a job in this field is the dream of millions of young aspiring candidates. The competition in this career is more compared to any other career. Each year millions of students apply for these jobs to get positioned into just thousands of vacancies.
In the last couple of years, there was a total vacancy of 16,000 to 20,000 both in private and government banks. So with this, it is easy to understand that the competition in this field is too extensive. In the year 2020, the vacancy in private banks(only) is estimated at 8000+ vacancies. In government banks, there would be more than 6000+ vacancies in 2020. So the vacancies would increase in terms of job opportunities in the coming years. The growth rate of jobs in the banking sector would rise but at a minimum speed. But as this profession of bank clerk has a lot of likeness among the people of our country the competition in this field is getting tougher day by day.
Frequently Asked Questions for Bank Clerk
Que. What does a bank clerk do?Ans.
Bank clerks enter and update customer and financial data in the bank's computer systems based on customer or supervisor requests. This can include updating a customer's address or contact information, making changes to customer income records, or removing customers from bank records when they close their accounts.
Que. What is the qualification for the bank clerk?Ans.
The candidate must be between 20-28 years of age. The candidate must possess the minimum qualification requirement of a graduate before applying for a clerk position. He/She must hold a valid degree from a recognised State or Central University.
Que. Is typing necessary for a bank clerk?Ans.
No, there is no typing test for the bank clerical examination. The examination for the bank clerk is conducted by the IBPS for the recruitment in the banks other than the SBI where it conducts the special examination for the recruitment.
Que. What is the eligibility of a bank clerk?Ans.
Following are the eligibility criteria for the Bank clerk job:
Age Limit for Bank Clerk – The age must be a minimum of 20 Years and maximum 28 years old to apply for this post.
Age Relaxation – There are five years of age relaxation for scheduled castes/scheduled tribes and three years of age relaxation for other backward classes category.
Que. What is the job of a clerk?Ans.
Clerks support banking activities by checking and verifying customer details during the loan application process, offering appropriate financial information for loan and credit decision making to loan officers or securities staff.
Que. What is the role of a bank clerk?Ans.
Bank clerks access and upgrade customer and financial information based on customer or supervisor demands in the Bank's computer systems. This could involve changing the address or contact details of a customer, making adjustments to customer sales records, or deleting clients from bank statements when closing their accounts.
Que. What is bank clerk vs bank teller?Ans.
Bank Teller and bank clerks are the people most associated with a bank. Tellers make up about one-fourth of bank staff, and carry out most of the daily transactions of a bank. Cash verification, approval of deposits and loan payments and handling withdrawals are amongst the duties of tellers.
Que. What is the role of Bank Probationary Officer (PO)?Ans.
A career as a Bank PO is regarded as a promising career choice and a career that is white-collar. A number of aspiring students participate in the Bank PO exam each and every year. The role offers plenty of career growth and prospects for a promising future in banking.
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