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    Quick Facts

    Medium Of InstructionsMode Of LearningMode Of Delivery
    EnglishSelf StudyVideo and Text Based

    Courses and Certificate Fees

    Fees InformationsCertificate AvailabilityCertificate Providing Authority
    INR 4953yesUM–Ann Arbor

    The Syllabus

    • Navigating the edX Platform
    • Welcome to the Course
    • Syllabus
    • Introduction
    • Why Does this Matter?
    • Discussion: About Yourself
    • Quiz
    • Help us learn more about you!

    • Introduction
    • Environmental Scan, Part 1
    • Discussion: Environmental Scan
    • Environmental Scan, Part 2
    • Assessment

    • Introduction
    • Discussion: Brainstorming Based on ESRI Tapestry
    • Quiz
    • Business Decision
    • Discussion: Business Decision
    • Census Data
    • School Data
    • Discussion: Share Your Sticky Notes on Found Data
    • Quiz

    • Introduction
    • Question Types
    • What Should You Ask?
    • Strategic Survey Design
    • Previewing a Sample Survey
    • Quick & Dirty Feedback
    • Discussion: Surveys
    • Quiz

    • Introduction
    • Visual Analysis
    • Coding Open Responses
    • Quiz
    • Optional Activity: Conduct a Survey

    • Introduction
    • Developing Questions
    • Discussion: Interviews
    • Quiz
    • Extra Nuts and Bolts
    • Notetaking
    • Improvisational Interviewing
    • Active Listening
    • The Interview Itself
    • Focus Groups
    • Activity: Conduct Two Interviews
    • Quiz

    • Introduction
    • Finding Critical Moments
    • Assignment: Photograph Your Interview Sticky Notes!
    • Introduction to Affinity Walls
    • Starting an Affinity Wall
    • Labeling Patterns
    • Walking the Wall
    • Discussion: Upload Photos of Your Affinity Wall
    • Quiz
    • Writing the Report
    • Peer-Reviewed Report

    • Conclusion
    • Course Feedback

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