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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Courses and Certificate Fees

Fees InformationsCertificate AvailabilityCertificate Providing Authority
INR 6532yesCoursera

The Syllabus

Videos
  • Introduction to Negotiations
  • Stages of Negotiation & Preparation
  • Preparation Continued
  • Exchange of Information
  • Exchange of Offers
  • Closing A Negotiation
Reading
  • Module 1 Slides
Practice Exercise
  • Module 1

Videos
  • Implicit Beliefs
  • Zone of Agreement, First Offers & Bargaining
  • Goods vs. Services
  • Issues, Leverage, & Creating Value
  • Judgment
  • What Questions Do
  • How to Ask Questions
  • How to Answer Questions
  • Negotiation Context: Employment Negotiations
Readings
  • INB Scale
  • Module 2 Slides
Practice Exercises
  • Judgment Survey
  • Module 2

Videos
  • Deception
  • Your Own Ethics
  • Detecting Deception
  • Decrease the Likelihood of Being Deceived
  • Trust 
  • Whom Should You Trust?
  • Time Pressure
  • Threats
  • Teams
Reading
  • Module 3 Slides
Practice Exercise
  • Module 3

Videos
  • Emotion Regulation
  • Anxiety
  • Dealing With Anxiety
  • Anger
  • Dealing With Angry Counterparts
  • Humor 
  • Conclusion
Reading
  • Module 4 Slides
Practice Exercise
  • Module 4

Instructors

Articles

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