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Design Thinking for the Greater Good: Innovation in the Social Sector
Beginner
Online
8 Hours
Free Quick Facts
| Medium Of Instructions | Mode Of Learning | Mode Of Delivery |
|---|---|---|
| English | Self Study | Video and Text Based |
Courses and Certificate Fees
| Certificate Availability | Certificate Providing Authority |
|---|---|
| yes | Coursera |
The Syllabus
Videos
- Welcome to the Course!
- What is Design Thinking?
- Why is Design Thinking Important?
- How is Design Thinking Different?
- Four Questions Animation
- Four Questions and What Is?
- Four Questions: What If? What Wows? What Works?
- Copy of What is Design Thinking?
- Kingwood Intro
- Kingwood and What Is?
- Kingwood and What If, What Wows, What Works
- Dealing with Complex Social Systems
- Visualization
- Six Abilities That Matter Most
Reading
- Catalyzing a Conversation for Change
Practice exercise
- Week 1 Design Thinking Fundamentals Quiz
Videos
- Week 2 Overview
- Introduction to What Is?
- Kingwood Trust: Ethnography Part 1
- Kingwood Trust: Ethnography Part 2
- Monash University Medical Centre Intro
- Monash Looks at What Is
- Journey Maps and Unmet Customer Needs
- Four Things to Know About Journey Maps
- Journey Map Example: The Whole Aquarium
- More Journey Map Examples
- Journey Maps: My Favorite Tool
- Assessing and Expanding Your Repertoire
Practice exercise
- Week 2 Before You Begin, And Asking "What Is?" Quiz
Videos
- Week 3 Overview
- Introduction to What If?
- The Challenge of Possibility: Geoffrey and George, Part 1
- The Challenge of Possibility: Geoffrey and George, Part 2
- Intro to Iveragh, Kerry Part 1
- Iveragh and What If, Kerry Part 2
- The FDA Intro
- FDA Design Thinking Description
- Stakeholder Mapping
- Stakeholder Example
- Storytelling
Practice exercise
- Week 3 A Mindset For Innovation, And Asking "What If?" Quiz
Videos
- Week 4 Overview
- Intro to What Wows: Assumption Testing
- Whiteriver Part 1: First Assumptions
- Whiteriver Part 2: Reassessing Assumptions
- Intro to What Wows: Prototyping
- MasAgro: Creating a Space for Experimentation
- MasAgro's Hub System
- MasAgro's Innovation Network
- Intro to What Works
- Monash Learning Launch
- Monash Initiative: Long Patient Stays
- Integrating DT Across Monash Organization
- Reviewing Our Lessons
- Actions for Impact
Readings
- Indian Health Service (IHS) Hospital Check-in Redesign
- Agile Psychological Medicine Clinic
- Design Thinking Opportunity: Assignment Overview
- Design Thinking Opportunity: Assignment Rubric
- Identifying a Design Thinking Opportunity
Practice exercise
- Week 4 Asking "What Wows" and "What Works" Quiz