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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Courses and Certificate Fees

Fees InformationsCertificate AvailabilityCertificate Providing Authority
INR 4957yesCoursera

The Syllabus

Videos
  • Welcome to the Course!
  • What is Design Thinking?
  • Why is Design Thinking Important?
  • How is Design Thinking Different?
  • Four Questions Animation
  • Four Questions and What Is?
  • Four Questions: What If? What Wows? What Works?
  • Copy of What is Design Thinking?
  • Kingwood Intro
  • Kingwood and What Is?
  • Kingwood and What If, What Wows, What Works
  • Dealing with Complex Social Systems
  • Visualization
  • Six Abilities That Matter Most
Reading
  • Catalyzing a Conversation for Change
Practice exercise
  • Week 1 Design Thinking Fundamentals Quiz

Videos
  • Week 2 Overview
  • Introduction to What Is?
  • Kingwood Trust: Ethnography Part 1
  • Kingwood Trust: Ethnography Part 2
  • Monash University Medical Centre Intro
  • Monash Looks at What Is
  • Journey Maps and Unmet Customer Needs
  • Four Things to Know About Journey Maps
  • Journey Map Example: The Whole Aquarium
  • More Journey Map Examples
  • Journey Maps: My Favorite Tool
  • Assessing and Expanding Your Repertoire
Practice exercise
  • Week 2 Before You Begin, And Asking "What Is?" Quiz

Videos
  • Week 3 Overview
  • Introduction to What If?
  • The Challenge of Possibility: Geoffrey and George, Part 1
  • The Challenge of Possibility: Geoffrey and George, Part 2
  • Intro to Iveragh, Kerry Part 1
  • Iveragh and What If, Kerry Part 2
  • The FDA Intro
  • FDA Design Thinking Description
  • Stakeholder Mapping
  • Stakeholder Example
  • Storytelling
Practice exercise
  • Week 3 A Mindset For Innovation, And Asking "What If?" Quiz

Videos
  • Week 4 Overview
  • Intro to What Wows: Assumption Testing
  • Whiteriver Part 1: First Assumptions
  • Whiteriver Part 2: Reassessing Assumptions
  • Intro to What Wows: Prototyping
  • MasAgro: Creating a Space for Experimentation
  • MasAgro's Hub System
  • MasAgro's Innovation Network
  • Intro to What Works
  • Monash Learning Launch
  • Monash Initiative: Long Patient Stays
  • Integrating DT Across Monash Organization
  • Reviewing Our Lessons
  • Actions for Impact
Readings
  • Indian Health Service (IHS) Hospital Check-in Redesign
  • Agile Psychological Medicine Clinic
  • Design Thinking Opportunity: Assignment Overview
  • Design Thinking Opportunity: Assignment Rubric
  • Identifying a Design Thinking Opportunity
Practice exercise
  • Week 4 Asking "What Wows" and "What Works" Quiz

Instructors

Articles

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