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    Quick Facts

    Medium Of InstructionsMode Of LearningMode Of Delivery
    EnglishSelf StudyVideo and Text Based

    Courses and Certificate Fees

    Fees InformationsCertificate AvailabilityCertificate Providing Authority
    INR 4957yesCoursera

    The Syllabus

    Videos
    • Welcome to the Course!
    • What is Design Thinking?
    • Why is Design Thinking Important?
    • How is Design Thinking Different?
    • Four Questions Animation
    • Four Questions and What Is?
    • Four Questions: What If? What Wows? What Works?
    • Copy of What is Design Thinking?
    • Kingwood Intro
    • Kingwood and What Is?
    • Kingwood and What If, What Wows, What Works
    • Dealing with Complex Social Systems
    • Visualization
    • Six Abilities That Matter Most
    Reading
    • Catalyzing a Conversation for Change
    Practice exercise
    • Week 1 Design Thinking Fundamentals Quiz

    Videos
    • Week 2 Overview
    • Introduction to What Is?
    • Kingwood Trust: Ethnography Part 1
    • Kingwood Trust: Ethnography Part 2
    • Monash University Medical Centre Intro
    • Monash Looks at What Is
    • Journey Maps and Unmet Customer Needs
    • Four Things to Know About Journey Maps
    • Journey Map Example: The Whole Aquarium
    • More Journey Map Examples
    • Journey Maps: My Favorite Tool
    • Assessing and Expanding Your Repertoire
    Practice exercise
    • Week 2 Before You Begin, And Asking "What Is?" Quiz

    Videos
    • Week 3 Overview
    • Introduction to What If?
    • The Challenge of Possibility: Geoffrey and George, Part 1
    • The Challenge of Possibility: Geoffrey and George, Part 2
    • Intro to Iveragh, Kerry Part 1
    • Iveragh and What If, Kerry Part 2
    • The FDA Intro
    • FDA Design Thinking Description
    • Stakeholder Mapping
    • Stakeholder Example
    • Storytelling
    Practice exercise
    • Week 3 A Mindset For Innovation, And Asking "What If?" Quiz

    Videos
    • Week 4 Overview
    • Intro to What Wows: Assumption Testing
    • Whiteriver Part 1: First Assumptions
    • Whiteriver Part 2: Reassessing Assumptions
    • Intro to What Wows: Prototyping
    • MasAgro: Creating a Space for Experimentation
    • MasAgro's Hub System
    • MasAgro's Innovation Network
    • Intro to What Works
    • Monash Learning Launch
    • Monash Initiative: Long Patient Stays
    • Integrating DT Across Monash Organization
    • Reviewing Our Lessons
    • Actions for Impact
    Readings
    • Indian Health Service (IHS) Hospital Check-in Redesign
    • Agile Psychological Medicine Clinic
    • Design Thinking Opportunity: Assignment Overview
    • Design Thinking Opportunity: Assignment Rubric
    • Identifying a Design Thinking Opportunity
    Practice exercise
    • Week 4 Asking "What Wows" and "What Works" Quiz

    Instructors

    Articles

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