Interested in this College?
Get updates on Eligibility, Admission, Placements Fees Structure

Quick Facts

Medium Of Instructions	Mode Of Learning	Mode Of Delivery
English	Self Study, Virtual Classroom	Video and Text Based

Course Overview

Food services are always growing and the most competitive industry in the world. To run a competitive business there is a need for a competent manager who can oversee the operation of a restaurant and ensure that customers get the standard of service they expect. The Restaurant Management online course is a 10 weeks program offered by the University of Cape Town.

The Restaurant Management training helps candidates to become capable, confident, and successful managers. The training introduces menu creation, financial management, franchising, and staff management. The training offers theoretical knowledge and practical skills to effectively manage a restaurant.

The Restaurant Management syllabus covers the importance of safety and health in a restaurant. The course includes cost controlling, increasing sales, and interpreting budgets. The course teaches about different styles of management and dealing with the customers both online and offline by getting feedback, handling complaints, and composing replies to those complaints.

The Highlights

10 modules
Online learning
Split fee option available
Shareable certificate
Assessments and projects
10 weeks duration
Downloadable resources
University of Cape Town offering
Course provider Getsmarter
7-10 hours per week
Self -paced learning

Programme Offerings

online learning
Offline resources
Case Studies
Self-paced learning
quizzes
video lectures
Live polls
Infographics

Courses and Certificate Fees

Certificate Availability	Certificate Providing Authority
yes	UCT Cape Town

Fee type	Fee amount in INR
Restaurant Management fees	Rs. 61,047 (Incl of all taxes)

The Restaurant Management fee is Rs. 61,047 (Incl of all taxes). Candidates can pay the total amount of the fee in 3 installments via credit/debit card or bank wire transfer.

Eligibility Criteria

Certification Qualifying Details

Candidates must meet all the requirements mentioned in the coursebook of the program and complete all the course modules along with quizzes, active polls, and practical assessment. The evaluation of the program is based on a series of assignments. Candidates must meet all the mentioned requirements to qualify for the Restaurant Management certification.

What you will learn

Managerial skill

After completing the Restaurant Management training online, learners will gain knowledge of the restaurant industry, its regulations, and safety measures. Candidates will learn about costing, menu planning, budget interpreting, increasing sales, and many more things which help to operate a restaurant successfully.

Who it is for

Candidates who want to grow their career as food and beverage manager of restaurateurs can join this course.
Candidates who want to launch their concerning establishment in the food and services industry can enrol in this course.
Candidates who want to gain a basic understanding of trends and critical practices in the food and services industry.

Application Details

To get admission to the Restaurant Management course for beginners, candidates must go through the step-by-step procedure mentioned below:

Step 1. Go to the official link to visit the course page.
Step 2. Click the ‘Register Now’ button to start the process of registration
Step 3. Agree to the students’ terms and condition and generate a profile on the Getsmarter by filling in required details
Step 4. Fill in the sponsor details if any, and provide personal info and billing address details
Step 5. Choose the method of payment and option of payment
Step 6. Pay the fee and start the class

The Syllabus

Explain the universal appeal of restaurant culture
Discuss the South African restaurant industry
Identify types of restaurants and place restaurants within the correct category
Identify the skills restaurant managers need
Research the opportunities available to restaurant managers

Analyse managers' responses to customer illness
Discuss the importance of health and safety procedures
Explain the importance of correct food storage and an effective cleaning routine
Recognise the value of regular equipment maintenance
Describe the legal requirements of running a restaurant
Distinguish fire safety and pest control best practices
Apply best practices according to legalities and safety requirements of running a restaurant
Assess a restaurant's daily and weekly cleaning schedule

Develop menu choices appropriate to a specific establishment
Demonstrate how to tailor a menu to a target market and restaurant concept
Categorise favorable food and wine pairings
Show how food costs affect menu prices and profit
Formulate cost percentages for a menu and wine or beverage list
Evaluate a restaurant's stocktake and stock counting methods

Interpret key POS reports and how they might be used to increase managerial efficiency
Recall the advantages of a computerised ordering system
Describe how waiting cash-ups and total takings are reconciled
Articulate how banking and payroll processes work
Distinguish between daily administration best practices

Deduce relevant information from a restaurant budget
Demonstrate how to minimise variable expenses without compromising the restaurant concept
Use financial statements and budgets to track actual versus forecasted performance
Judge strategies for increasing sales
Recognise that the sales mix can be manipulated to increase profit

Assess different management styles
Discuss basic management principles with reference to the restaurant industry
Identify the most effective ways to lead a restaurant team
Evaluate various front of house management techniques
Outline effective management strategies to ensure an efficient shift

Identify best practices for recruitment and training
Discuss the regulations outlined in the Basic Conditions of Employment Act (BCEA)
Evaluate the efficacy of a staff schedule

Select appropriate strategies to attract and engage customers
Explain social media best practices for restaurants
Show the best methods for creating a welcoming dining experience
Compose responses to customer complaints
Discuss how best to handle complaints

Review the effect of the Consumer Protection Act on franchise purchase and management
Outline the development of the South African franchise industry
Recognise elements that contribute to successful franchise operations
Discuss how to make a franchise profitable and distinct within the industry
Outline the pros and cons of working within set operating procedures

Compare and contrast various long-term restaurant trends in the South African context
Explain the nature of short- and long-term trends in the restaurant industry
Research available tools to aid in the managerial operation
Illustrate how to minimise a restaurant's impact on the environment
Articulate how technology can be used to enhance the consumer dining experience
Outline the importance of transparency among stakeholders for ethical practice

Instructors

UCT Cape Town Frequently Asked Questions (FAQ's)

1: What are the duties of a restaurant manager?

The duties of a restaurant manager are managing quality and safety standards along with managing staff, organising schedules, and running a food and services business.

2: What skills does a restaurant manager need?

The restaurant manager needs leadership management, communication, and customer service skills.

3: What is a restaurant management system?

Software dedicated to operating a food business is called a restaurant management system.

4: Is restaurant management a good career?

yes, restaurant management is a good career as the career is rewarding and it provides the opportunity to work with the public.

5: What is the best restaurant management online course?

The Restaurant Management certification course offered by the University of Cape Town is the best restaurant management online course.