Careers360 Logo
ask-icon
share
    Compare

    Quick Facts

    Medium Of InstructionsMode Of LearningMode Of Delivery
    EnglishSelf StudyVideo and Text Based

    Important dates

    Certificate Exam Date

    Start Date : 26 Apr, 2026

    Courses and Certificate Fees

    Fees InformationsCertificate AvailabilityCertificate Providing Authority
    INR 1000yesIIT Guwahati (IITG)

    The fees for the Introduction to Queueing Theory course is :

    Fees componentsAmount
    Exam feesRs. 1,000

     


    The Syllabus

    • Introduction to queues
    • Measures of system performance
    • Characteristics of queueing systems
    • Little’s law and other general results
    • Transforms and generating functions

    • Stochastic processes overview
    • Discrete-time Markov chains
    • Classification and long-term behaviour

    • Continuous-time Markov chain
    • Birth-death processes
    • Poisson process and exponential distribution

    • Birth-death queueing systems
    • Single-server queues
    • Multiserver queues
    • Finite-capacity queues

    • Birth-death queueing systems
    • Loss systems
    • Infinite-server queues
    • Finite-source queues
    • State-dependent queues
    • Queues with impatience
    • Overview of transient analysis and busy period analysis

    • Non-birth-death Markovian queueing systems
    • Bulk input queues
    • Bulk service queues
    • Erlangian models

    • Priority queues
    • Retrial queues
    • Discrete-time queues

    • Queueing networks: Series, open Jackson networks

    • Queueing networks: Closed Jackson networks, cyclic queues, extensions of Jackson networks

    • Renewal and semi-Markov processes
    • Semi-Markovian queues

    • Semi-Markovian queues: Single server and multiserver general service and general input models

    • General queueing models
    • Queues with vacations

    Articles

    Student Community: Where Questions Find Answers

    Ask and get expert answers on exams, counselling, admissions, careers, and study options.