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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Course Overview

Columbia University collaborates with edX platform in the form of ColumbiaX to provide the beginner level certificate course on Crisis Resource Management. This course is framed with the intention to impart much-required non-technical or soft skills that are critical for decision-making and managing teams. This course will cover real-life case study examples and simulations for medical professionals and healthcare workers dealing with crisis situations. This programme is based on the learnings from the aviation industry where it focuses on helping teams to manage as well as prevent a crisis. 

The concepts taught in this programme are accessible where it creates a context for every real-life experience or simulation in the medical field. It provides an interactive pattern of approach to explore the influencers of culture on the principles of crisis management. The course also has three esteemed faculty members from Columbia University who are stalwarts in their fields and they help to explore many aspects of the subject through their discussion of real-life examples.

This is a self-paced programme and it can be taken by the learners in two modes; paid and free. In the paid mode, the students will be given unlimited access to the course whereas in the free audit mode, they will be provided with access only for a limited duration. 

The Highlights

  • Three Columbia University course instructors
  • 100% e-learning course
  • 12 weeks of course duration
  • English language of instruction
  • Free audit option for the course
  • Interactive course design
  • Verified certificate awarded by edX
  • Self-paced style of learning
  • 3 to 6 hours of student study

Programme Offerings

  • real life examples
  • simulations
  • Graded attestations
  • discussions
  • Video transcripts

Courses and Certificate Fees

Certificate AvailabilityCertificate Providing Authority
yesColumbia University, New York

Eligibility Criteria

Certification qualifying details

Candidates who pass through each section of the coursework, simulations, and examples with attestations at the end will be awarded a verified certificate.

What you will learn

Human Resource Management

This course on Crisis Resource Management will train the students in the following:

  • The candidate will learn the history and medical errors committed in Crisis Resource Management. 
  • The candidates will prepare themselves to prepare and assess themselves, monitor their surroundings, and learn more about their team. 
  • The candidates will learn to balance their attention in terms of fixation error, cognitive load, and cognitive aids for anticipating and planning the course of action. 
  • The candidate will learn how to communicate during a crisis with the 3C’s of communication. 
  • The candidate will learn situational awareness, team organisation, challenges to authority and creating safety in a psychological context. 
  • The candidates will learn to reflect upon their learnings with much curiosity and reflect it on their teams as well.

Who it is for

This course on Crisis Resource Management is for the following professions. 

  • Medical professionals who wish to learn the art of crisis management in the industry context.
  • Healthcare workers need to learn how to work in teams with proper communication and organization.

Admission Details

The admission process involved in this Crisis Resource Management  course is: 

Step 1: The candidate has to go through the following link https://courses.edx.org/register and create an account for himself or herself with all the required details.

Step 2: After registration of his or her details, the candidate needs to click on the “Enroll” button for enrolling in the course. 

Step 3: With the two options provided for the candidate between Audit and Verified track, the candidate has to choose the “Verified” option.

Step 4: The candidate once redirected to the payment page must check the required course details in the link provided https://payment.edx.org/

Step 5: The candidate needs to click the “Place Order” button after choosing either Paypal or online options to complete the full enrolment process.

The Syllabus

  • History of Crisis Resource Management
  • Medical Errors in Crisis Resource Management

  • Assess Yourself
  • Monitor Your Surroundings
  • Know Your Team

  • Balance Attention: Fixation Error
  • Balance Attention: Cognitive Load
  • Balance Attention: Cognitive Aids
  • Anticipate and Plan

  • Communication During Crisis
  • The 3Cs and Communicating Effectively
  • Call for Help Early
  • Share the Mental Model

  • Regain Situational Awareness
  • Organize to Team
  • Challenge Authority
  • Create Psychological Safety

  • Curiosity
  • Team Reflection

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