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Quick Facts

Medium Of Instructions	Mode Of Learning	Mode Of Delivery
English	Self Study	Video and Text Based

Course Overview

Columbia University collaborates with edX platform in the form of ColumbiaX to provide the beginner level certificate course on Crisis Resource Management. This course is framed with the intention to impart much-required non-technical or soft skills that are critical for decision-making and managing teams. This course will cover real-life case study examples and simulations for medical professionals and healthcare workers dealing with crisis situations. This programme is based on the learnings from the aviation industry where it focuses on helping teams to manage as well as prevent a crisis.

The concepts taught in this programme are accessible where it creates a context for every real-life experience or simulation in the medical field. It provides an interactive pattern of approach to explore the influencers of culture on the principles of crisis management. The course also has three esteemed faculty members from Columbia University who are stalwarts in their fields and they help to explore many aspects of the subject through their discussion of real-life examples.

This is a self-paced programme and it can be taken by the learners in two modes; paid and free. In the paid mode, the students will be given unlimited access to the course whereas in the free audit mode, they will be provided with access only for a limited duration.

The Highlights

Three Columbia University course instructors
100% e-learning course
12 weeks of course duration
English language of instruction
Free audit option for the course
Interactive course design
Verified certificate awarded by edX
Self-paced style of learning
3 to 6 hours of student study

Programme Offerings

real life examples
simulations
Graded attestations
discussions
Video transcripts

Courses and Certificate Fees

Fees Informations	Certificate Availability	Certificate Providing Authority
INR 4149	yes	Columbia University, New York

The course is available for free to enroll.
The certification cost is Rs.4,099.

Fee Details	Amount in Rs.
Total fee	Rs. 4,099

Note: Students can avail themselves of the option to “Audit” the course with no fee payment.

Eligibility Criteria

Certification qualifying details

Candidates who pass through each section of the coursework, simulations, and examples with attestations at the end will be awarded a verified certificate.

What you will learn

Human Resource Management

This course on Crisis Resource Management will train the students in the following:

The candidate will learn the history and medical errors committed in Crisis Resource Management.
The candidates will prepare themselves to prepare and assess themselves, monitor their surroundings, and learn more about their team.
The candidates will learn to balance their attention in terms of fixation error, cognitive load, and cognitive aids for anticipating and planning the course of action.
The candidate will learn how to communicate during a crisis with the 3C’s of communication.
The candidate will learn situational awareness, team organisation, challenges to authority and creating safety in a psychological context.
The candidates will learn to reflect upon their learnings with much curiosity and reflect it on their teams as well.

Who it is for

Health InspectorSocial WorkerDoctorHealth OfficerHealthcare Administrator

This course on Crisis Resource Management is for the following professions.

Medical professionals who wish to learn the art of crisis management in the industry context.
Healthcare workers need to learn how to work in teams with proper communication and organization.

Admission Details

The admission process involved in this Crisis Resource Management course is:

Step 1: The candidate has to go through the following link https://courses.edx.org/register and create an account for himself or herself with all the required details.

Step 2: After registration of his or her details, the candidate needs to click on the “Enroll” button for enrolling in the course.

Step 3: With the two options provided for the candidate between Audit and Verified track, the candidate has to choose the “Verified” option.

Step 4: The candidate once redirected to the payment page must check the required course details in the link provided https://payment.edx.org/

Step 5: The candidate needs to click the “Place Order” button after choosing either Paypal or online options to complete the full enrolment process.

The Syllabus

Attestation
Assess yourself
Preparation: introduction
Preparation: know your team
Preparation: monitor your surroundings

Regain situational awareness
Decision: introduction
Challenge authority
Organize to team
Attestation
Create psychological safety

Attestation
History of crisis resource management
Introduction to crisis resource management
Welcome to crisis resource management
Crisis scenario - a simulation
Medical errors in crisis resource management

Communication during crisis
Communication: introduction
Attestation
Call for help early
The 3Cs and communicating effectively
Share the mental model

Attestation
Balance attention: fixation error
Anticipation: introduction
Balance attention: cognitive aids
Balance attention: cognitive load
Anticipate and plan

Reflection: Introduction
Attestation
Team Reflection
Curiosity

Instructors

Columbia University, New York Frequently Asked Questions (FAQ's)

1: What is the intended purpose for the candidate in this course?

The course is designed for the development of non-technical skills for highly trained and technically skilled medical professionals and health workers.

2: Can the candidate audit this course certificate for free?

Yes. The audit option is made available for students who wish to gain knowledge in the subject without any graded attestations or final certificate.

3: How many faculty members have designed this course?

Three renowned faculty members from Columbia University through its Center for Teaching and Learning have developed this coursework.

4: Is this an advanced level course involving some prerequisites?

No. The coursework is set at a beginner level with no big prerequisites for students to enroll for the programme.

5: What is the coursework requirement for the certificate?

The student must take part in all the lecture sections along with graded attestations within a stipulated time to qualify for the certificate.

6: How many graded attestations are required in this course?

There are a total of six attestations that needed to be done by the students for the entire course duration for completion.

7: Is financial aid given to students in this programme?

Yes. The student has the option to avail of financial aid up to 90% for a verified certificate but the aid is not guaranteed for all those who apply for it.

8: What are the important sections that are taught in this coursework?

This programme will instruct in several areas in Crisis Resource Management such as its history, performance factors, principles and case studies.