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    Quick Facts

    Medium Of InstructionsMode Of LearningMode Of DeliveryFrequency Of Classes
    EnglishSelf Study, Virtual Classroom, Campus Based/Physical ClassroomVideo and Text BasedWeekends

    Important dates

    Course Commencement Date

    Tentative Date : 01 Oct, 2026

    Courses and Certificate Fees

    Certificate AvailabilityCertificate Providing Authority
    yesIIM Indore

    The Syllabus

    • Introduction to Strategic analysis, strategy formulation, and implementation
    • Corporate strategy and business strategies
    • Digital platform business Models
    • Organic vs Inorganic growth
    • Mergers and Acquisitions

    • Financial report analysis
    • Strategic cost management
    • Corporate governance and ESG
    • Cost of capital
    • Corporate valuation

    • Introduction to Change Management
    • Change and Organizational culture
    • Managing resistance to change
    • Change management strategies

    • Environmental analysis and impact of the environment on the design of organizations
    • Aligning Organizations Objectives Goals & Vision
    • Organizational structuring and restructuring


    • Root cause analysis using cause–effect logic
    • Throughput-based decision-making
    • Conflict resolution using Systems Tools
    • Designing and validating win–win solution

    • Connecting Customer Centricity with Organizational goals
    • Segmentation & Persona Development
    • Customer Journey Cycle
    • Job-to-be-done framework

    • Understanding the People, Process, and Technology Framework and its applications
    • Use of Data Analytics and Machine Learning in Digital Transformation
    • Generative Artificial Intelligence
    • Applications of Various gen-AI tools, including ChatGPT, Gemini, Grok, DeepSeek, perplexity, and Claude
    • Prompt Engineering
    • Agentic Artificial Intelligence and Ethical AI

    Instructors

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