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    Quick Facts

    Medium Of InstructionsMode Of LearningMode Of DeliveryFrequency Of Classes
    EnglishVirtual Classroom, Campus Based/Physical ClassroomVideo and Text BasedWeekdays, Weekends

    Courses and Certificate Fees

    Certificate AvailabilityCertificate Providing Authority
    yesIIM Indore

    The Syllabus

    • Leadership Paradigm: Leading the Organization and People Beyond Current Capabilities
    • Operational Paradigm: Integrating Finance, Sales, Marketing, Brand, and Product Functions
    • Market Paradigm: Shaping Future Markets
    • Understand the basics of Analytics and various tools used.
    • Dynamics of Economic and Business Landscape
    • Transformational Leadership and CBO Perspective

    • Discovering New Markets and Market Sizing
    • Marketing planning – Adjustments and Optimization and Budget allocation
    • Market Segmentation, Personas, and Value Propositions
    • Customer Journey Mapping and Experience
    • Customer Acquisition, Lead Generation, and customer Insights
    • ROI Analysis: Customer Lifetime Value, Customer Acquisition Cost (CAC), Conversion Ratios, CRM

    • Sales Strategy Development
    • Sales Planning and Forecasting
    • Negotiation and Persuasion Strategies
    • Selling Skills for Retail and B2B Customers
    • Sales Team Management and Performance Appraisal

    • Strategic Brand Management & Valuation
    • Digital Transformation and Social Media Marketing Strategies
    • Online Reputation Management
    • Search Engine Optimization (SEO) and Google Analytics
    • Search Engine Marketing (SEM)
    • Social Media Marketing (SMM) and B2B
    • Digital Marketing channels Metrics
    • Marketing on LinkedIn
    • Text Analytics and AI & ML Tools for Marketing

    • Marketing Communication and Messaging
    • Media Mix, Messaging, and Promotion
    • Packaging, Bundling, and Communication in the Digital Era
    • Go-to-Market Strategy and Distribution Planning

    • Understanding B2B Buying Behavior
    • Market Segmentation and Online B2B Marketing
    • Managing Key Opinion Leaders
    • Pipeline Management Strategies for Key Account Management (KAM)
    • Delivering Value in B2B Context

    • Design and Thinking Framework
    • Product Management for E-commerce, Cloud, and SaaS Platforms
    • Metrics for Product Management
    • Competitive Strategy and Brand Development
    • Pricing Models

    • Managing Business Metrics
    • Interpreting Financial Statements
    • Pricing Strategies and Decisions
    • Leading a Profit & Loss (P&L)
    • Project Finance and Business Models

    • Operational Efficiency
    • Quality Management
    • Business Process Reengineering
    • Risk Management
    • Strategic Planning
    • Project Management
    • Change Management
    • Supply Chain Optimization
    • Business Process Analytics
    • Continuous Improvement

    • Comprehending the Customer Journey – Acquisition, Administration, and Retention
    • Utilizing MarTech and AI for Customer Acquisition: Segmentation, Email Marketing, Digital Promotion, Social-Media, and Programmatic Advertising
    • Harnessing MarTech and AI for Customer Administration: CRM, Predictive Analytics, Customer Support, Customer Experience Enhancement, and Personalization

    • Marketing to Gen Z
    • AI and ML for Marketing
    • Data Driven Marketing
    • Account based Marketing
    • Conversational Marketing
    • Neuromarketing
    • Exploring AR, VR, and Metaverse for Sales & Marketing Managers

    Instructors

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