Operations and Patient Safety for Healthcare IT Staff
Join the online course offered by Coursera to know the healthcare operations and the safety of patients.
Online
4 Weeks
1,699 INR Quick Facts
| Medium Of Instructions | Mode Of Learning | Mode Of Delivery |
|---|---|---|
| English | Self Study | Video and Text Based |
Course Overview
Operations and Patient Safety for Healthcare IT Staff is an online programme offered by Johns Hopkins University that will give an insight into the role of technologies in maintaining the operation of healthcare. Administered by Coursera, Operations and Patient Safety for Healthcare IT Staff Certification Course, the third programme in the Healthcare IT Support Specialization, is entirely designed in the online self-paced mode.
The learners can make a detailed understanding of the technologies that will have a deep effect on patients and providers, Health IT and the safety of the patients through the Operations and Patient Safety for Healthcare IT Staff Certification Syllabus. Though the online course is self-paced, the learners can cover the certification programme within approximately 6 hours. After the completion of the Operations and Patient Safety for Healthcare IT Staff Certification by Coursera, the learners will be provided with a shareable certificate if they enroll on the course by paying the fee.
The Highlights
- Provided by Coursera
- Offered by the Johns Hopkins University
- Self-Paced Learning Option
- 100% Online Course
- Around 6 Hours to Complete
- Flexible Deadlines
- Shareable Certificate
- Financial Aid Available
Programme Offerings
- English videos with multiple subtitles
- Shareable Certificate
- Financial aid available
- Shareable Certificates
- Self-Paced Learning Option
- Course Videos & Readings
- practice quizzes
- Graded Assignments with peer feedback
- graded Quizzes with feedback.
Courses and Certificate Fees
| Certificate Availability | Certificate Providing Authority |
|---|---|
| yes | Johns HopkinsCoursera |
The fees for the course Operations and Patient Safety for Healthcare IT Staff is -
| Head | Amount in INR |
| 1 month | Rs. 1,699 |
| 3 month | Rs. 3,499 |
| 6 month | Rs. 5,199 |
What you will learn
Post theOperations and Patient Safety for Healthcare IT Staff Training, the learners will have the understanding of:
- Operational Needs in Health IT
- JIRA and Documentation
- Telemedicine
- Patient portals
- Barcode scanners and printers
- The concept of self-service tickets
- Standard question templates
- Tip sheets
- Complex matrices
- Knowledge base articles (KBAs)
Who it is for
Operations and Patient Safety for Healthcare IT Staff Classes can be pursued by IT support specialists and professionals working in healthcare including Health Inspector, Health Officer, Healthcare Administrator, Doctor, General Physician, Nurse and the like.
Admission Details
Step 1 - Browse the official URL
https://www.coursera.org/learn/healthcare-it-operations-patient-safety
Step 2 - Join the Operations and Patient Safety for Healthcare IT Staff online course by opting for the option ‘Enroll’.
The Syllabus
Videos
- Introduction to Telemedicines
- Telemedicine and COVID-19
- Troubleshooting Telemedicine
- What Are Patient Portals?
- Behind the Scenes: IT Support for Patient Portals
- Behind the Scenes: Medical Device Installation
Readings
- Appendix A: Telehealth Definitions
- HealthIT.gov: What is a Patient Portal?
- What is a Medical Device?
- LAN: Definition
- Wireless LAN: Definition
Practice Exercise
- Module 1 Practice Quiz
Videos
- Self-Service Ticketing Systems
- Ticketing Systems in Healthcare: Priority Levels
- Tiered Support: Levels 1, 2, 3
- Help Desk Tip Sheets and Knowledge Base Articles
- Printer Problems in Healthcare
- Barcode Scanners and Patient Wristbands
Practice Exercise
- Module 2 Practice Quiz
Videos
- What is JIRA?
- JIRA Process and Documentation
- JIRA Tickets and Change Requests
- Scheduled and Unscheduled Downtime in Health IT
- Downtime Procedures
Reading
- Plan B: A Practical Approach to Downtime Planning in Medical Practices
Practice Exercise
- Module 3 Practice Quiz
Videos
- What is a High-Reliability Organization?
- Health IT and Patient Safety
- Checklists for Health IT and Patient Safety
- Medical Errors and Patient Safety
- What is a Sentinel Event?
Readings
- High Reliability
- Checklists in Healthcare
- Adverse Events, Near Misses, and Errors
- Sentinel Events
Practice Exercises
- Module 4 Practice Quiz
- End of Course Quiz
Instructors
Johns Hopkins Frequently Asked Questions (FAQ's)
Coursera joined hands with Johns Hopkins University to develop and offer the online course.
The students can join the online certification course through two different modes; the audit mode without paying the fee and enrolling by making the payment of the fee.
Yes, Coursera offers financial assistance for learners from financially unstable backgrounds based on their financial background. The application for the scholarship can be made through the link provided on the course page.
No, Coursera has no scheme or initiative to support the learners to get placed and hired after the online programme.
Yes, the learners can take the program completely in the online mode as it is a 100% online course and it can be pursued at their convenience and schedule.