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Quick Facts

Medium Of Instructions	Mode Of Learning	Mode Of Delivery
English	Self Study	Video and Text Based

Course Overview

With the Culture of Services New Perspective on Customer Relations by edX course, candidates get to cultivate a basic understanding regarding customer relations. With the help of discussion regarding a variety of services such as restaurants & hotels, candidates get to gain the first-hand experience in customer relations & also to cultivate new perspectives. With the help of minutely curated video lectures, candidates will get to explore various aspects of cultural services. In general, the course has been designed to help candidates understand the overall culture of services.

The candidates will get to thoroughly explore the concept of ethnomethodology, its impact & various intricate aspects pertaining to the application of ethnomethodology in the Culture of Services New Perspective on Customer Relations training. The constant & relevant distribution of course handouts will ensure the theoretical knowledge to gain maximum relevance with the mindset of the candidates. The Culture of Services New Perspective on Customer Relations certification syllabus talks about various possibilities of customer management, including maintaining customer relations, developing new perspectives regarding cultural services & customer interaction in general

The Highlights

Free course
Introductory level course
Relevant course handouts
Asynchronous course
Exhaustive course content extending up to 8 weeks
In association with Kyoto University

Programme Offerings

video lectures
Handouts

Courses and Certificate Fees

Fees Informations	Certificate Availability	Certificate Providing Authority
INR 4055	yes	Kyoto University

The Culture of Services New Perspective on Customer Relations fees is :

The course is absolutely free to learn.
The candidates in order to gain the certificate need to pay the amount of Rs. 4,055

Culture of Services New Perspective on Customer Relations fees details

Fee category	Amount in Rs.
Course fee	Rs. 4,055

Eligibility Criteria

Certification Qualifying Details

The candidates, in order to get the certification on the Culture of Services New Perspective on Customer Relations program, need to upgrade themselves to the verified track by paying the required amount.

What you will learn

From the Culture of Services New Perspective on Customer Relations certification course:

Candidates will get to understand various dynamics of customer service.
Course takers will get to thoroughly analyze customer interactions
Candidates will get to develop the ability to design & critique the services taught in this course.
Course takers will get to cultivate the basic understanding pertaining to the customer service culture is a part of the course.
Candidates will get the first-hand experience regarding a variety of services.
Course takers will get to explore the paradoxical nature of customer relations under the Culture of Services New Perspective on Customer Relations online course.
Candidates will get to experience various nuances related to customer interaction.
Learners will get to analyze actual videos of the services.
Candidates will understand the funnel to co-create values.
Course takers will get to understand various aspects of cultural service in this program.

Who it is for

The Culture of Services New Perspective on Customer Relations course is highly recommended for:

Any student having a genuine interest in customer interaction can go for this course.
Any individual desiring to cultivate a new perspective for customer relations may opt for this program.

Admission Details

The admission procedure for the Culture of Services New Perspective on Customer Relations program is explained below:

Step 1: Candidates are requested to visit the URL of the course:

https://www.edx.org/course/culture-of-services-new-perspective-on-customer-re

Step 2: Candidates are then required to sign-in/register themselves on the official edX website.

Step 3: Candidates are required to click on ‘Enroll’.

Step 4: This course can be accessible in the ‘My courses’ section.

The Syllabus

Instructors

Kyoto University Frequently Asked Questions (FAQ's)

1: What is the total duration of this Culture of Services New Perspective on Customer Relations certification syllabus?

The course content syllabus extends up to 8 weeks.

2: Is this a synchronous course?

Culture of Services New Perspective on Customer Relations certification is a self-paced (asynchronous) course for maximum revision & learning.

3: Who are the instructors of this course?

Culture of Services New Perspective on Customer Relations online course is taught by Prof. Yutaka Yamauchi & Dr. Nao Sato of Kyoto University.

4: Is it necessary to have a background in customer relations?

This is just an introductory course, so a genuine interest is enough for any candidate.

5: Will the course access be provided for life-time?

Candidates are highly advised to keep an eye on the Culture of Services New Perspective on Customer Relations course by edX updates section regarding any notice or expiration.

6: What are the real services included in this program?

A detailed discussion on restaurants, sushi bars, hotels & apparel is included as a part of the course.

7: Can the course be accessed through a mobile?

Culture of Services New Perspective on Customer Relations course is very swiftly accessed through the official mobile app of edX.

8: How can I connect with edX for any issue?

Candidates should feel free to reach out to edX at https://courses.edx.org/support/contact_us