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Quick Facts

Medium Of Instructions	Mode Of Learning	Mode Of Delivery
English	Self Study	Video and Text Based

Courses and Certificate Fees

Fees Informations	Certificate Availability	Certificate Providing Authority
INR 2216	yes	Coursera

Key Concept 1.1.1- Welcome to Designing the Future of Work
Graduate Certificate and Master of Visualisation, Simulation, and Immersive Design
Key Concept 1.2.1 - What Does the Future Hold?
Key Concept 1.2.2 - Imagining Futures
AMP CASE STUDY Goals 360 Part 1: Becoming More Competitive through a Focus on Customer Experience
The Future of Work - via Amplify
Can we Predict the Future of Business? Professor Nick Wailes
The Pace of Change and Perception of Disruption. Dr. Norman Lewis - via Amplify
The Role of Ethics in a Digital Society - via Amplify
The Ethics of Big Data. Professor Nick Wailes
The Changing Context of Organisations. Dr. Andy Polaine
Key Concept 1.3.1 - How is Work Being Disrupted?
Key Concept 1.3.2 - The Impacts of Disruption upon Businesses and Employees
AMP CASE STUDY Goals 360 Part 2: Using AI to Redesign Customers’ Connections to their Financial Future
Advice for Employees. Professor Nick Wailes
Advice for Employers. Professor Nick Wailes
What Startups and Corporations can Learn from Each Other - via Amplify
Investing in Customer Relations - via Amplify
The Importance of Customer Experience in the New Economy. Professor Nick Wailes
The Power and Potential of Crowd Sourcing and Co-Creation. Dr. Norman Lewis - via Amplify
Rethinking Investment in the Future of Work. Dr. Norman Lewis - via Amplify
Design the Future Business that will Destroy Your Current One. Professor Nick Wailes

Course Overview
Could a Robot do Your Job?
Meet Your Academic Instructor
Meet our Industry Collaborator - AMP
Meet the Industry Expert Contributors
Join the Designing the Future of Work Conversation!
About the Assignments in the Course
Special Thanks and Acknowledgements
Learn More about how Immersive and Visualisation Technologies are Changing the Workplace
Understanding the Future - Useful Resources
Work in the Age of Disruption - Useful Resources

Key Concept 2.1.1 - The Importance of Being Human
Key Concept 2.1.2 - Human-Machine Relationships
AMP CASE STUDY Goals 360 Part 3: The Importance of the Human Connection in an Automated Service
Will Robots or AI Threaten Jobs? Professor Nick Wailes
What Can Humans do Better than Machines? - via Amplify
Being Human in a World of Big Data, AI, and Automation. Dr. Norman Lewis - via Amplify
Learning from Failure and Developing Perseverance - via Amplify
The Importance of a Rewarding Career - via Amplify
Skills For the Future Workplace - via Amplify
Education in the Future Workplace - via Amplify

Key Concept 3.1.1 - Understanding Design Thinking
Key Concept 3.1.2 - The Importance of a Human-Centred Approach
Evolving Business Practices through Design Thinking - via Amplify
The Criticality of Design in Shaping the Future of Business. Professor Nick Wailes
The Process of Service Design. Dr. Andy Polaine
Key Concept 3.2.1 - Integrating Design into Work Practices
Key Concept 3.2.2 - Designing Your Own Work Future
AMP CASE STUDY Goals 360 Part 4: Designing the Goals 360 Service
CASE STUDY: Redesigning The Bower for the Future. Dr. Andy Polaine
Using Design to Meet Challenges in Business. Dr. Andy Polaine
Advice for Designers Working within Businesses. Sean Brennan
Designing for the Future: Advice for Employers. Dr. Andy Polaine
Designing for the Future: Advice for Employees. Dr. Andy Polaine

Sean Brennan, Head of Design & Innovation, AMP
Megan Dalla-Camina, Co-Founder/CEO, Lead Like a Woman
Susan David Ph.D, CEO, Evidence Based Psychology
Dr Norman Lewis, Director Innovation, PwC UK
Heather McGowan, Author & Advisor, Work to Learn
Ramez Naam, Exponential Technologies, Machine Learning, Artificial Intelligence, Singularity University
Dr Andy Polaine, APAC Regional Design Director, Fjord Evolution APAC Lead. Fjord
Michael Schrage, Researcher Fellow, Innovation Thought Leader, MIT Sloan School's Centre for Digital Business
Chris Shipley, Curator, MIT Solve
Sue Suckling, New Zealand Qualifications Authority, Chair of Callaghan Innovation, Chair of the New Zealand Qualifications Authority
Professor Nick Wailes, Director, AGSM, and Deputy Dean, UNSW Business School. UNSW Sydney