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    Quick Facts

    Medium Of InstructionsMode Of LearningMode Of Delivery
    EnglishSelf StudyVideo and Text Based

    Courses and Certificate Fees

    Certificate AvailabilityCertificate Providing Authority
    yesCoursera

    The Syllabus

    Videos
    • The Challenge of Change
    • Getting People to Change
    • The REDUCE Framework
    Readings
    • Module 1 Lecture Slides
    Practice Exercise
    • Module 1 Quiz

    Videos
    • Reactance - How Warnings Become Recommendations
    • Need for Freedom and Autonomy
    • Provide a Menu
    • Ask, Don't Tell
    • Highlight a Gap
    • Endowment - Staying Put Feels Costless
    • Surface the Cost of Inaction
    • Burn the Ships
    • Frame New Things as Old
    Reading
    • Module 2 Lecture Slides
    Practice Exercise
    • Module 2 Quiz

    Videos
    • Distance - Too Far from Their Backyard, People Tend to Disregard
    • Confirmation Bias
    • The Movable Middle
    • Ask for Less
    • Switch the Field to Find an Unsticking Point
    • Uncertainty - Easier to Try, More Likely to Buy
    • Harness Freemium
    • Shrink Upfront Costs
    • Drive Discovery
    • Make it Reversible
    Reading
    • Module 3 Lecture Slides
    Practice Exercise
    • Module 3 Quiz

    Videos
    • Corroborating Evidence - Some Things Need More Proof
    • Who Else to Involve
    • When to Space Corroborative Evidence Over Time
    • How to Best Deploy Scarce Resources When Trying to Change Minds on a Larger Scale
    • Course Conclusion
    Reading
    • Module 4 Lecture Slides
    Practice Exercise
    • Module 4 Quiz

    Instructors

    Articles

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