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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Course Overview

Communication is critical for a professional in any domain. However, what sets one apart, is communicating seamlessly in a diverse setting, with people from various backgrounds, thus ensuring a seamless interaction. 

The online Communicating with Diverse Audiences programme imparts learning in this sphere exactly, enabling aspirants to master barrier-less communication, no matter what the situation. 

FutureLearn offers the Communicating with Diverse Audiences training course in collaboration with the CPD Certification Service. Hence, learners undertake a programme that conforms to continuing the professional development principles and become certified professionals in the process. 

The course curriculum covers essential topics of this domain, including the role of language and culture in communication, unconscious and language bias, how language establishes interpersonal relationships, and more. 

Other than the course content, students will avail an array of benefits as well. The Communicating with Diverse Audiences certificate programme offers a 100% online training, a short duration of four weeks, a chance to earn a digital certificate, and more. Learners can also preview a couple of the course steps to understand what the programme is about before they join.

The Highlights

  • Entirely online learning
  • CPD Certification’s accreditation
  • Free enrolment
  • Programme previews
  • Four-week course
  • Weekly studying of three hours
  • Upgradable for extra benefits
  • A digital certificate (optional)
  • One-year access (optional)
  • Lifelong certificate access (optional)
  • Lifetime course access (optional)

Programme Offerings

  • Online training
  • Free Programme
  • Upgradable Benefits
  • Cdp Accreditation
  • Four-Week Programme
  • Course Previews

Courses and Certificate Fees

Certificate AvailabilityCertificate Providing Authority
yesFuturelearn

Eligibility Criteria

The Communicating with Diverse Audiences programme by FutureLearn has been designed for learners aged 16 or over. 

Study UK offers digital certification to students. To avail of it, learners must complete the five-course steps of the Communicating with Diverse Audiences programme online. Once done, they can claim a free upgrade to the course, thus receiving the chance to avail of the certificate and ongoing access. 

What you will learn

Communication skills

Once you complete the Communicating with Diverse Audiences online program, you will gain firm expertise in the following:

  • Avoiding unconscious bias by reflecting critically on others’ and your communicative behaviours.
  • Describing the facets and layers of culture and other potential influences on communication practices.
  • Applying a variety of conventional strategies to build rapport and achieve the goals you desire.
  • Evaluation of the factors that influence how you and others communicate.
  • Assessing how effective your communicative repertoire is.
  • An in-depth understanding of how you can use language to establish interpersonal relationships. 
  • Describing the varieties of English and reflecting critically on your position as an English communicator. 

Who it is for

Communicating with Diverse Audiences online course by FutureLearn is for professionals who wish to improve their communication abilities across cultural and linguistic boundaries. 


Admission Details

Aspirants looking to enroll in the Communicating with Diverse Audiences online programme can follow the below-mentioned steps to do so: -

  • Visit the webpage of the Communicating with Diverse Audiences certificate course. https://www.futurelearn.com/courses/communicating-with-diverse-audiences2
  • Either Register with the required information or through your Google or Facebook account. If you already have an account, use its details to sign in.
  • Tap on the “Join course for free” button to proceed and begin the course for free. 
  • Tap on the “Join and upgrade” button to upgrade from the free course for additional benefits. Complete the payment to continue.
  • Tap on the “Join and buy Unlimited” button to avail all the benefits. Finish the payment to proceed.

Application Details

Aspirants don’t have to complete an admission form, to begin with, the Communicating with Diverse Audiences training course. They can either choose to proceed for free, upgrade, or get the Unlimited model. To do so, candidates must either register with details such as their name, email address, age, etc., or their Google/Facebook account. Alternatively, they can sign in if they already have a FutureLearn account. 

The Syllabus

  • Introduction to the course
  • What is culture?
  • The cultural iceberg
  • Being critical
  • Obstacles in communication across linguistic and cultural boundaries
  • Summing up week 1

  • Communication: practices and perceptions
  • Filters and cues
  • Filters and cues in action
  • Unconscious bias
  • Summing up week 2

  • 'Englishes' in the world
  • English as a lingua franca
  • Evaluating success in ELF
  • Negotiation of meaning
  • Summing up week 3

  • Rapport management and its dimensions
  • Interactional goals and rapport management strategies
  • Rapport management in practice
  • Developing (intercultural) communicative competence
  • Course summary

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