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    Quick Facts

    Medium Of InstructionsMode Of LearningMode Of Delivery
    EnglishSelf StudyVideo and Text Based

    Courses and Certificate Fees

    Certificate AvailabilityCertificate Providing Authority
    yesCoursera

    The Syllabus

    Videos
    • Introduction to the Course
    • Summary of Course
    • Theories of Communication
    • Communication as Transmission
    • Communication as Social Construction
    • Context (Professional and Civic, Difference Between Groups and Teams)
    • Interaction Design
    • Systems and Institutions
    Reading
    • Animation Video Introduction
    assignment
    • Week 1

    Videos
    • Intro - Importance of Group Development and Decision Making
    • Socialization, Norms, and Roles
    • Phase Models of Group Development
    • Multiple Sequence Model of Group Development
    • Hidden Traps in Decision Making
    • Practices for Making Better Decisions
    • Creativity and Innovation
    assignment
    • Week 2

    Videos
    • Intro- Importance of Managing Conflict and Appreciating Difference and Diversity
    • How to have a Good Fight9m
    • Choosing the Right Words11m
    • Basics of Effective Negotiation14m
    • Diversity Matters12m
    • Understanding Identity14m
    • Communication and Gender
    assignment
    • Week 3

    Videos
    • Intro- Importance of Understanding Technology for Group Communication
    • Virtual Work
    • How Groups are Using Technology
    • Models - Media Richness and Dual Capacity
    • Practical Considerations for Technology 
    • Conceptual Considerations for Technology 
    • Sociomateriality
    Readings
    • Suggested Readings
    assignment
    • Module 4 Quiz

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