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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf Study, Virtual ClassroomVideo and Text Based

Course Overview

The E-commerce and Social Media Analytics online course is developed for the candidates to learn about the tools and techniques used for the execution of e-commerce and social media campaigns while also assessing the collected data and optimizing for marketing benefits to improve the business performance of the organization. This online program is provided by the Indian Institute of Management Calcutta. The course is conducted for five days and is aimed at digital, social media marketing professionals and small business owners who wish to explore the digital and social media space for marketing.

The program coordinator for this management development program is Prof. Saravana Jaikumar from the department of marketing at IIM Calcutta. The course provides a theoretical and practical learning experience for the candidates while engaging them in discussions and case studies to acquire a clear understanding of the concepts and strategies. The ‘E-commerce and Social Media Analytics’ training program ensures a course for the participants who complete the course study successfully.

The Highlights

  • Online mode
  • Live sessions
  • Management program
  • Five days training
  • IIM Faculty

Programme Offerings

  • online mode
  • live sessions
  • Interactive activities
  • Simulation Exercises
  • Case Studies
  • discussions

Courses and Certificate Fees

Certificate Availability
no

The students of the ‘E-commerce and Social Media Analytics’ online course by IIM Calcutta are required to pay the course fee to get admitted to the management course. The candidates can get a discount of a 10% of the course fee if four students are nominated for the same program from their organization.

E-commerce and Social Media Analytics fee structure

Heads Amount in INR

Course fee

Rs 90,000 + applicable taxes.


What you will learn

Analytical skillsSocial media skillsMarketing skillsKnowledge of Google analyticsKnowledge of ecommerceKnowledge of Web Analytics

The ‘E-commerce and Social Media Analytics’ curriculum is designed for the students to gain an understanding of the following aspects,

  • Learn about paid search marketing to sell products and services.
  • knowledge of the optimization conversion rates, cost per acquisition, return on advertising money spent.
  • Explore the fundamentals of social media marketing.
  • Learn about the strategies to categorize customers, run paid and unpaid social media marketing campaigns.
  • Analysis of the data collected from the social media campaigns with enhancing the engagements and conversions.
  • Develop communication skills to interact with professionals such as the digital and social media managers, and other consultants from outside.


Who it is for

The E-commerce and Social Media Analytics online program is targeted at the senior level and middle-level managers such as management consultants, sales managers, marketing managers, and digital marketing executives who wish to learn about digital and social media marketing analytics. The course is beneficial for small business owners and entrepreneurs who are interested in knowing about social and digital media marketing. 


Admission Details

The students interested in joining the ‘E-commerce and Social Media Analytics’ online program can register online through the course website.

Step 1: Find the course page using the following link, https://iimcal. ac.in/mdp/mdp-calendar

Step 2: Click on the ‘Apply Now’ link near the course.

Step 3: Enter the required information and complete the registration.

The Syllabus

  • Introduction to E-commerce and Social Media Analytics 
  • Overview of Search Engine Marketing 
  • Paid Search Simulation Overview and Keywords Analysis
  • Paid Search for E-commerce: Simulation - Round 1 
  • Students have to complete Rounds 2, 3, and 4 in the evening

  • Segmentation, Targeting, and Positioning: Creating Consumer Personas 
  • Segmenting for Search Marketing
  •  Analytics: Paid Search Simulation Results and Insights 
  • Paid Search for E-commerce: Simulation - Round 5 
  • Students have to complete Rounds 6, 7, and 8 in the evening

  • Marketing Strategy 
  • Introduction to Social Media Marketing 
  • Analytics: Paid Search Simulation Results and Insights 
  • Social Media Marketing Simulation - Round 1 
  • Students have to complete Rounds 2, 3, and 4 in the evening

  • E-commerce Startup and Strategy: Case Studies from India 
  • Analytics: Social Media Marketing Simulation Results and Insights 
  • Social Media Simulation - Rounds 5 and 6 
  • Key Takeaways from Paid Search and Social Media Simulations

  • Sentiment Analysis in Social Media 
  • Conclusion and Feedback

Paid Search Simulation for an E-commerce Website
Social Media Marketing Simulation
  • Launch Paid Social Ad Campaigns
  • Write Content for Social Media Posts
  • Plan and Schedule Posts
  • Select Valuable Pre-Created Content
  • Manage a Budget for Content Creation
  • Promote Content
  • Analyze Data, Metrics, and Results
  • Optimize for Conversions
  • Drive Engagement
  • Practice responding to Customers
  • Target different Market Segments

Instructors

IIM Calcutta Frequently Asked Questions (FAQ's)

1: Which university/institute offers the course on ‘E-commerce and Social Media Analytics’?

The course is provided by the Indian Institute of Management Calcutta.

2: What is the duration of the ‘E-commerce and Social Media Analytics’ online course?

The course is organized for five days.

3: What are the prerequisites to attend the ‘E-commerce and Social Media Analytics’ classes?

There are no prerequisites for this course.

4: Can I learn at my own pace during the ‘E-commerce and Social Media Analytics’ program?

No, you will have to attend the live online classes and discussions to complete the course study.

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