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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Course Overview

Alerts and cautions, guidelines regarding restrictions and other self-protective measures, knowledge about reaction status, relatives, accessible support, and other issues that affect recovery efforts are all examples of emergency communications. Communicating During Global Emergencies certification course is designed by Emory University and taught by Dabney P. Evans - Ph.D., MPH & Assistant Professor along with Julia Smith-Easley - Lead, Risk Communication & Community Engagement, which is presented by Coursera.

Communicating During Global Emergencies online course provides an introduction to the fundamental ideas and principles of communication during a major emergency or global crisis as well as explains why emergency communication differs from other types of communication and emphasizes the significance of tailoring emergency alerts to the necessities of the communities that will be affected. Communicating During Global Emergencies online classes cover subjects like crisis communication strategy, listening, crisis response, announcements, and more. Through this course, individuals will learn how to recognize information requirements, develop pertinent messages using six guiding principles, and effectively communicate while encouraging actions that lower health risks in a crisis.

The Highlights

  • Shareable certificate of completion
  • Self-paced course
  • 8 hours effort
  • 100% online content
  • Flexible deadlines

Programme Offerings

  • English video lectures with multiple subtitles
  • 100% online content
  • Learning resources
  • Graded Assignments
  • Practice Exercises
  • Accessible on mobile devices

Courses and Certificate Fees

Fees InformationsCertificate AvailabilityCertificate Providing Authority
INR 2397yesCoursera

What you will learn

Communication skillsListening skills

After completing the Communicating During Global Emergencies online certification, individuals will gain a basic understanding of the communication principles and will gain a detailed understanding of the principles associated with crisis communication and emergency risk communication in situations of global communication. Individuals will explore the capabilities of emergency risk communication planning and crisis communication planning. Individuals will gain knowledge about listening, CERC, communication coordination, and information sharing. Individuals will gain knowledge of the many resources offered by WHO as well as strategies for making the first announcement, responding to crises, and being transparent when talking about global emergencies.


Who it is for


The Syllabus

Videos
  • Welcome to the Course!
  • CERC and How Communicating During a Crisis Is Different
  • Six Principles
  • Message and Audience
  • Wrap-Up
Readings
  • Course Outline and Grading Information
  • CERC Manual
  • Six Principles [Handout]
  • Understanding Your Audience
  • Tips for Response Workers
Practice Exercise
  • Practice

Videos
  • Welcome to Week 2!
  • Including Communication in Emergencies
  • Process of Emergency Risk Communications Planning
  • Applying Your Emergency Risk Communications Plan
  • Wrap-Up
Readings
  • 9 Steps of Crisis Response
  • Crisis Communication Plan Resources
Practice exercise
  • Practice

Videos
  • Welcome to Week 3!
  • Transparency and First Announcement
  • Communication Coordination
  • Listening Through Dialogue
  • Information Dissemination
  • Wrap-Up
Readings
  • Core Responsibilities [Handout]
  • Three Questions
  • Two-Way Communication
  • WHO Resources
  • [Handouts]
Practice exercise
  • Practice

Instructors

Articles

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