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Quick Facts

Medium Of Instructions	Mode Of Learning	Mode Of Delivery
English	Self Study	Video and Text Based

Course Overview

A 6-week online program is available for the Patient Journey and System Design Certification Course. Future Learn is the course provider and Deakin University creates the curriculum and grants the certificate.

Patient Journey and System Design training is offered as a micro-credential in the Health care and Medicine curriculum. John Rasa is the professor for this certification program.

Patient Journey and System Design Certification by Future Learn focuses on enhancing patient quality of life by evaluating operational management issues, considering them systemically, and bringing attention to change management, organisational culture, organisational performance, and system redesign concepts to make improvements so that effective utilisation of frameworks and techniques to explore disruptions in real-world incidents and inpatient and outpatient healthcare within the wider health system can be achieved.

The Highlights

Duration: Six weeks
Weekly study: 10 hours
Online course

Programme Offerings

Post-graduate level
flexible time limit
assessments
Certificate Of Accomplishment
University credits

Courses and Certificate Fees

Certificate Availability	Certificate Providing Authority
yes	Deakin University, Melbourne

The Patient Journey and System Certification fee is Rs. 79,724.

Fee Structure

Description	Amount in INR
Course Fee	Rs. 79,724

Eligibility Criteria

Educational Qualification

An undergraduate degree if there are three years of experience. Since the micro-credential is offered in English, English academic proficiency is highly suggested.

Work Experience

5 years of experience in a managerial or professional position with decision-making duty or, 3 years of experience and an undergraduate degree or some experience in the healthcare sector, particularly in the acute care and hospital setting.

Patient Journey and System Design Certification Qualifying Details

Deakin University awards Patient Journey and System Design certification after clearing all of the assessments and 90% of the course steps.
Assessment will be presented in a two-part report, the first of which will include a critical analysis of a relevant scenario addressing the healthcare operating concerns involved and the application of frameworks, tools, and tactics to the issues identified in step two.

What you will learn

Following completion of the Patient Journey and System Design certification syllabus, students will be able to analyse and present solutions to enhance the quality of care by utilizing a suitable system-wide outlook.

Who it is for

This course is for professionals with 5 years of experience being a manager and, undergraduate degree holders with 3 years of experience in the healthcare sector, primarily in the acute care and hospital settings.

Admission Details

To enrol for Patient Journey and System Design Certification Classes, students may follow these steps:

Step 1: Follow the official URL

https://www.futurelearn.com/microcredentials/hmc702-od

Step 2: The applicants must therefore enlist on the Future Learn website.

Step 3: Unless they can signup and log in, applicants won't receive a confirmation of enrollment.

The Syllabus

Apply systems thinking to improve organisational performance and patient experience.

Instructors

Deakin University, Melbourne Frequently Asked Questions (FAQ's)

1: Who is the professor for this Patient Journey and System Design online course?

John Rasa is the professor for this online course.

2: Does Deakin University offer credits for applicants?

Yes, Deakin University offers 0.5 Deakin Credit Points at the Postgraduate level for the applicants.

3: What do the applicants receive at the end of the training?

Applicants receive a digital certificate and a badge from Deakin University and Credly at the end of the training.

4: What can be learned after the completion of this online course?

Examining the roots of operational lags in healthcare settings and applying theories of capacity planning, scheduling, queueing, and process design to delays in healthcare can be learned after the completion of this online course.

5: How many spots are left for this Patient Journey and System Design online course?

Only a few spots are left for this online course.