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    Quick Facts

    Medium Of InstructionsMode Of LearningMode Of Delivery
    EnglishSelf StudyVideo and Text Based

    Courses and Certificate Fees

    Certificate AvailabilityCertificate Providing Authority
    yesCoursera

    The Syllabus

    Videos
    • Welcome to Customer Insights: Quantitative Techniques
    Readings
    • Syllabus
    • About the Discussion Forums
    • Updating Your Profile
    • Social Media
    Practice exercises
    • Orientation Quiz
    • Demographics Survey

    Videos
    • 1.1 Generate a Product Idea
    • 1.2 Critical Factors to Assess an Idea
    • 1.3 How are Ideas Funded?
    Readings
    • Module 1 Overview
    • Module 1 Reading
    Practice exercises
    • Lesson 1-1 Quiz

    Videos
    • 2.1 How Many Ideas Become Products?
    • 2.2 Consumer Survey Methods
    • 2.3 Conjoint Analysis
    • 2.4 Survey for Conjoint Analysis
    Readings
    • Module 2 Overview
    • Module 2 Reading
    Practice exercises
    • Lesson 2-1 Quiz

    Videos
    • 3.1 Categories for New Product Development
    • 3.2 Interview with William Wright, Executive VP of Product Innovation and Supply Chain, Tupperware Brands Corporation
    • 3.3 Risk Reduction Approaches to New Product Development
    • 3.4 Collect Customer Data
    Readings
    • Module 3 Overview
    • Module 3 Reading
    Practice exercises
    • Lesson 3-1 Quiz

    Videos
    • 4.1 New Product Development Process: Stage-Gate
    • 4.2 Tools for Assessing New Markets
    • 4.3 Market Segmentation
    • 4.4 Estimating Revenue
    • Gies Online Programs
    Readings
    • Module 4 Overview
    • Module 4 Reading
    • Congratulations!
    Practice exercises
    • Lesson 4-1 Quiz
    • End of Course Survey

    Articles

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