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    Quick Facts

    Medium Of InstructionsMode Of LearningMode Of Delivery
    EnglishSelf StudyVideo and Text Based

    Courses and Certificate Fees

    Certificate AvailabilityCertificate Providing Authority
    yesCoursera

    The Syllabus

    Videos
    • 1.1 Introduction and Motivation
    • 1.2 Scalability
    • 1.3 Operations Strategy
    • 1.4 Adopting a Resource, Process, and Capability View
    Readings
    • Syllabus
    • Grading and Logistics
    • Meet Your Professors
    • Recommended Textbook
    • Lecture Slides
    • Glossary
    Practice Exercise
    • The VCAP Framework

    Videos
    • 2.1 Introduction and Motivation
    • 2.2 Quantifying Value
    • 2.3 Linking ROIC to Operations with a ROIC Tree
    • 2.4 Planning Scalable Growth in the ROIC Tree and Summary
    Readings
    • Quiz 2 Image Prompt
    • Lecture Slides
    • Glossary
    Practice Exercise
    • Value Creation and Operations: The Investor View

    Videos
    • 3.1 Introduction and Motivation
    • 3.2 The Concept of Tradeoff Curves
    • 3.3 Tradeoff Curves to Analyze Competitive Threat
    • 3.4 Example: Sugar and Spice
    Readings
    • Sugar & Spice Desserts
    • Lecture Slides
    • Glossary
    Practice Exercise
    • Quiz 3

    Videos
    • 4.1 Introduction and Motivation
    • 4.2 Forecasting and Modeling Uncertainty
    • 4.3 Tools to Incorporate Uncertainty into Capacity Analysis
    • 4.4 Optimal Capacity Sizing
    Readings
    • Lecture Slides
    • Glossary
    Practice Exercise
    • Quiz 4

    Videos
    • 5.1 Introduction and Motivation
    • 5.2 The Spectrum of Sourcing Relationship
    • 5.3 A Framework for the Outsourcing Decision
    • 5.4 Total Cost of Ownership and Total Landed Cost
    Readings
    • Lecture Slides
    • Glossary
    Practice Exercise
    • Quiz 5

    Instructors

    Articles

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