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Quick Facts

Medium Of Instructions	Mode Of Learning	Mode Of Delivery
English	Self Study	Video and Text Based

Course Overview

The number of companies has improved a lot in the marketplace to give a platform to people who want to sell their products and make their brand popular in the marketplace. As compared to physical goods, they are intangible services that give the benefit of testing the service and then paying for it. More services are offered through companies to build a relationship with the clients by giving them a chance to know and test the service without any added cost.

Using the knowledge provided from this Special Services Marketing in India Course on Swayam, the candidates can learn the basic as well as the advanced knowledge about services and how to present to the customers. The effect of different kinds of services on the economy of the country is also taught to the candidates. The focus on quality more than quantity is fit in the candidate’s mind to make them aware of its importance in any company.

Candidates who want to pursue a career in marketing from big companies can take advantage of this course. Many companies have taken benefits of services and brought their marketing team to implement new plans for attracting more customers.

The Highlights

No enrollment fees
Government affiliated institution
Highly qualified faculty members
Sharing the certification to other platforms
Growth in keeping a career in mind
8-week long duration
Offered by Savitribai Phule University

Programme Offerings

Qualified tutors
No added costs of registration
Case Study based learning
Offline exams
Simple admission process

Courses and Certificate Fees

Certificate Availability	Certificate Providing Authority
yes	UNIPUNE (Pune University)

Eligibility Criteria

Education

The candidates should have an undergraduate degree in BBA at the minimum with at least 50 percent aggregate from a recognized educational institution or a degree in marketing and advertising. An upper hand will be offered to the candidates who have an interest in marketing strategies and services provided by companies.

Certificate Qualifying Details:

For clearing the Special Services Marketing in India Course Provided by Swayam to obtain the certification, the candidates have to take an offline examination and prepare assignments too. The marks are divided into two parts- the assessment holds 30 percent of the total marks while the remaining 70 percent is covered by the final examination. The candidates failing in any one criteria will not receive the certificate for this course.

What you will learn

Marketing skills

After the candidate is done with this course, they will be well-equipped about the several branches of services in the business world. They will be capable of applying in big and multinational companies without any limitations in their resume and knowledge power. They will be proficient in the topics mentioned below:

Get the basic knowledge about services
Understand different kinds of services in the market
Know the issues that might arise in services
Get in-depth knowledge about quality services for the clients
Understand the growth of services for a long time
Know the facts regarding services and their development
Understand the factors affecting the growth of the services

Who it is for

Copy WriterMarket Research AnalystCustomer Service Manager

Most companies use marketing strategies to make positive changes in their company and build a strong relationship with clients. These kinds of companies are directly targeted by this course. More people getting targeted by this course are:

Market Analysts
Market Researchers
Campaign managers
customer support
Copywriter

Admission Details

The candidates who want to get enrolled in the Special Services Marketing in India Course Provided by Swayam are required to register on the official website of Swayam. The candidates must be updated with the details about the exam and marking scheme. The website plays a very important role in meeting the expectations of the candidates. The details about the examination are updated instantly on the website and the courses are opened up for registration on a rotational basis.

After the registration process is done, the candidates get the hall ticket which contains all the information about the venue and date of the examination. For clearing the verification at the time of examination, the candidates have to bring an identification document or card, and a colored photo that has been taken recently. The candidates belonging to the lower class have to carry their caste certificates to get the verification procedure done.

The eligibility for the learning process regarding the Special Services Marketing in India Course Provided by Swayam is done without any registration. The requirement of registering and making a payment comes when the candidate decides to give the exam for obtaining the certification.

Application Details

Once the candidate decides to take the examination for the Special Services Marketing in India Course Provided by Swayam to obtain the certification, they have to go after the steps mentioned below to complete the registration process:

Access the official website
Create an email address and password
Account created
Use the email and password to log in
Filling the application form
Next stage of the application form for address and personal details
Academic institution and performance details to be provided
Know the guidelines to upload the picture and signature
Upload the picture and signature matching the guidelines
Choosing the course to be pursued
Choose the date for giving the examination
Provide at least three centres for examination
Bring the course in the cart
Check the form for any mistake and undo it
Exit the page
Confirm the order
Payment to be made
Choose the payment option convenient for the candidate
Payment done and instantly receives the receipt for the same
Get the hall tickets details

The Syllabus

Evaluation process

The candidates enrolled in this course decide to take the exam when they are capable of answering every question related to service and its effect on companies. The registration process is required to be done for taking the examination. The total marks are divided into two components- assessment marks which constitute 30% of the total marks while the final examination holds the remaining 70% of the total marks. The candidate, in order to secure the certification, has to clear both the criteria properly.

Instructors

UNIPUNE (Pune University) Frequently Asked Questions (FAQ's)

1: What books are referred by the tutor for this course?

Service Management – Operations, Strategy, Information Technology - written by Mona J. Fitzsimmons and James A. Fitzsimmons. Published by Tata McGraw-Hill
Services Marketing was written by Dr. K Karunakaran
Marketing Management authored by B. R. Sangale
Services Management written by B. Chandrashekara, S. Shivakumar and Dr. K. Ramachandra

2: I have a postgraduate degree in management. Can I apply for this course?

This course requires the candidates to have an undergraduate degree in any field. Yes, you can apply without facing any problem.

3: How does Swayam help in finding great job opportunities for the candidates?

The effect of social media has emerged very highly after easy access to the internet. Swayam takes an active part in using social media to spread their success story about the candidates who got rewarded with the certificate. This way many people will notice the candidate and their certification that opens several doors for them.

4: Can I give the examination for this course online?

No, the candidates who get enrolled in this course are only allowed to take the exam in an offline manner. The registration process is completely online.

5: How are the marks divided for this course?

Along with the final examination to obtain the certification, the candidates also have to go through the course assessment to score 30% of the total marks together.

6: What do the candidates learn in this course?

This course completely revolves around services provided by companies to improve their sales and also become trustworthy to the customers. The candidate will learn about every concept related to services in terms of marketing and management viewpoint. Its impact on the economy of the country is also made aware of the candidates. After the examination is cleared by the candidate, they will know every aspect of services in every manner.

7: Are there any notes or study material provided to the candidates?

No, the candidates do not receive any kind of study material for this course. The faculty responsible to teach the candidates recommends books that will help them in becoming familiar with the concept of services and their kinds.

8: What is the duration of the course?

The candidates have to study this course for eight weeks after which they can decide to give the certification examination or not.

9: When does the exam take place?

The candidates are free to choose the date and venue of the examination according to their convenience. During the registration process, the candidates are asked to choose the date and center for the examination.

10: What is the service sector all about?

The service sector falls under the traditional sectors economically. It mainly includes banks, hotels, communication, computer services, and etc.