Customer Centric IT Strategy at UVA Charlottesville

More now than ever, businesses are spending a lot of money on information technology. Huge numbers of people depend on these investments for their everyday job, however, industry surveys frequently show that more than half of IT initiatives collapse. It is feasible to perform better and to do so continuously. The University of Virginia created the Customer-Centric IT Strategy certification course, and it is instructed by Alex Cowan, a certified faculty member and batten fellow, which is made available through Coursera.

Customer-Centric IT Strategy online course focuses on taking students through the key issues in corporate IT and teaches about the methods and approaches to deal with them through the systematic application of design thinking principles. By the completion of the Customer-Centric IT Strategy online classes, students will be able to rapid prototyping advantageous processes for deployment within their IT infrastructure and utilize the business model canvas to focus on their business strategies and encourage buy-in among stakeholders.