13199 Courses and Certifications

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Effective Questioning for Call Handlers

To ensure high levels of customer service and, in some cases, safety, Effective Questioning for Call Handlers Certification can help you or your business converse to people over the phone more effectively.

The Effective Questioning for Call Handlers Certification Course will look at the results of various types of questioning and how this impacts calls. You will also look at how technology affects caller-call handler interaction and how software architecture can support telephone service delivery.

All students receive Effective Questioning for Call Handlers Certification by The University of East Anglia after fulfilling requirements and this course is provided in collaboration with Canva by Future Learn.

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3 Weeks
Beginner
4,450

Offered by

Certificate

Communicating across Cultures

3 Weeks
Free
Certificate

Basic Recommender Systems

The Basic Recommender Systems online course is an intermediate-level programme offered by EIT Digital and Politecnico di Milano in partnership with Coursera. It is an introduction to the leading approaches in recommender systems. 

You will learn about both collaborative and content-based approaches, including the key algorithms used in providing recommendations. Further, the curriculum also focuses on the benefits and limitations of various recommender system alternatives.

Basic Recommender Systems course by Coursera requires approximately twelve hours to complete. However, you can choose a study schedule at your convenience due to flexible deadlines and a self-paced format. Coursera offers the course for free to interested learners to promote quality education for people from different backgrounds. 

Additionally, you can collect an electronic Basic Recommender Systems certificate and add it to the certifications section on your LinkedIn profile to get better job offers. Moreover, if you purchase the certificate, you will also get access to the course material and all the graded assignments and exercises.

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3 Weeks
Intermediate
Skills Covered:
Data Conversion
Graph Algorithms in Genome Sequencing

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Certificate

Graph Algorithms in Genome Sequencing

3 Weeks
Intermediate
Free
Certificate

The Construction Industry: The Way Forward

The Construction Industry: The Way Forward Certification Course is a 100% online course available on the Coursera platform. The course deals with the core aspects of the construction industry including the different types of construction projects and their features.

Through The Construction Industry: The Way Forward Live Course, learners will be introduced to the pertaining challenges faced by the construction sector in terms of productivity and efficiency. The expert course lectures, practice exercises, and case studies will help learners get an in-depth knowledge of the practices prevailing in the construction engineering industry.

The Construction Industry: The Way Forward Online Course is a beginner level course taught by Professor Ibrahim Odeh, an expert instructor at the Department of Civil Engineering and Engineering Mechanics of Columbia University. After the completion of this informative online course, learners will receive a valid course certificate.

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3 Weeks
Beginner
4,117
Skills Covered:
Civil Engineering skills
Mental Health in Construction

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Certificate

Mental Health in Construction

3 Weeks
Free
Quality in Construction

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Certificate

Quality in Construction

3 Weeks
Free
Academic Writing in English for ESL Learners

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Certificate

Academic Writing in English for ESL Learners

3 Weeks
Intermediate
6,500
Certificate

Introduction to Nursing: Bioscience, Psychology, and Sociology

Gain a comprehensive awareness of how to acquire an appropriate understanding of nursing and where the nursing profession might go. The applicant will learn about the demands of nursing in emergency and intensive care, as well as in education and research, and will observe nursing in general practitioners' offices, patients' homes, and assisted living facilities. Introduction to Nursing: Bioscience, Psychology, and Sociology Certification was created by the University of York, and will be explained by David Graham, Lecturer in Adult Nursing, Ted Hewitt, who worked in children's heart surgical units; Laura Scott, Lecturer in Mental Health Nursing; and Laura Scott, which is offered by FutureLearn.

Introduction to Nursing: Bioscience, Psychology, and Sociology Online training incorporate more than three weeks of learning resources, which include four hours per week of study to provide applicants with an understanding of the concepts associated with an advanced level of learning. With the Introduction to Nursing: Bioscience, Psychology, and Sociology online course, applicants will be taught about various utilisation of basic science towards nursing practice, the application of basic psychology and sociology to nursing roles within society, and the aspirant will develop an understanding of health research that can be utilized in nursing care based on evidence.

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3 Weeks
Expert
4,450
Skills Covered:
Knowledge of Sociology Knowledge of Psychology Nursing skills
Certificate

Introduction to Critical Care Medicine

3 Weeks
Intermediate
6,500
Certificate

Digital Wellbeing

3 Weeks
Beginner
6,500

Offered by

Greeks American Options and Volatility

Offered by

New York Institute of Finance, New York via Edx
Certificate

Greeks, American Options and Volatility

3 Weeks
Beginner
03 August 2026 - 17 October 2028
Swaps Fundamentals

Offered by

New York Institute of Finance, New York via Edx
Certificate

Swaps Fundamentals

3 Weeks
Beginner
03 August 2026 - 17 October 2028
Arduino

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Certificate

Arduino

Arduino Boards can detect inputs like a touch on a button, sensor light, and transform them into outputs like powering a motor, switching on an LED, or broadcasting something on the internet. Arduino has developed as the centre of hundreds of projects in the past, starting from basic domestic devices to complex scientific equipment. The Ivrea Interaction Design Institute developed Arduino as a basic tool for quick prototyping. Arduino online certification is presented by the Millionlights program that intends to provide considerable value to teaching and learning methodologies through digital courses.

Arduino online course teaches individuals the principles of programming and interfacing to the Arduino Board. The program begins with the fundamentals, such as introducing Arduino Boards and how to use them. Arduino online training will help individuals create small programs that include applications such as traffic signal lights. The course contains 15 hours of HD video lectures, as well as exams at the end of each session to assess the individuals' understanding.

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3 Weeks
3,070
Skills Covered:
Rapid prototyping
Semiconductors for Beginners

Offered by

NUS via Edx
Certificate

Semiconductors for Beginners

3 Weeks
Beginner
Free
Linear Circuits 2 Alternating Current Analysis

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Certificate

Linear Circuits 2: AC Analysis

3 Weeks
Intermediate
2,699
Certificate

English Composition I

English Composition I certification is a 3 weeks course that is available on the platform of Coursera, and whose foundation has been laid by Duke University. This beginner-level certification course nearly requires 10 hours of a student’s time to conclude the learning, and gain a certificate. This course is only available in the online mode which will enhance a student’s writing, and editing skills both.

English Composition I training is apt for students who want to learn to read carefully, write arguments that are effective, understand what the writing process involves, and finally by engaging with other's ideas by citing accurately can craft prose that is extremely powerful. Moreover, in short with a shareable certificate, the candidates will find useful tips to enhance their English writing skills.

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3 Weeks
Beginner
2,699
Skills Covered:
Writing skills Language skills
Teach English Now Second Language Reading, Writing and Grammar

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Certificate

Teach English Now! Second Language Reading, Writing, and Grammar

The ‘Teach English Now! Second Language Reading, Writing, and Grammar’ online certification program is aimed to deliver students with insights on the specific techniques and tools that impart reading and writing skills. Students of this language learning course will focus on ways to teach how to read and write with the inclusion of grammatical rules and theories. This English learning online course is provided by the Coursera education platform along with the Arizona State University.

The course classes in this beginner-level program are scheduled to be completed within three weeks through six weeks. This course is led by academically and professionally qualified instructors such as Jessica Cinco (International Educator), Dr. Shane Dixon (Senior International Educator), and Dr. Justin Shewell (Senior International Educator).

The ‘Teach English Now! Second Language Reading, Writing, and Grammar’ online training equip students with professional skills and knowledge for teaching English with a significant curriculum presented with subtitles for students from different linguistic backgrounds. The course certificate is given to participants who successfully complete the training program.

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3 Weeks
Beginner
1,699
Skills Covered:
Reading Skills Writing skills Language skills Communication skills

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