4 Courses and Certifications

Online Service Management Courses & Certifications

Career Category
Specialization
Skills

Pricing

-
To
Achieving Service Excellence

Offered by

Certificate

Achieving Service Excellence

The Indian Institute of Management, Tiruchirappalli (IIMT), has curated the Achieving Service Excellence course to enhance middle managers’ professional management capabilities, allowing them to achieve service excellence. 

This 8-weeks programme is delivered via an online direct-to-device model. The curriculum includes videos, take-home exercises, lectures, online simulation games, and case studies to provide an immersive learning journey. Plus, the Achieving Service Excellence training also includes expert case studies from Ivy League and Harvard publications. 

The Achieving Service Excellence certification syllabus comprises relevant and diverse topics, including service operations, services marketing, systems design, service supply chains, and customer relationship management. The blended delivery model, integrating theoretical and practical studying, will help you grasp the concepts quickly and apply them in real-time after completing this course.

What’s more, IIM Trichy's renowned faculty members teach this course. You’ll participate in 90-minute sessions twice per week. Approximately one-third of the Achieving Service Excellence programme content will include simulation games to foster critical thinking and quick learning. Upon completing the training, you will get the certificate too.

...Read More
8 Weeks
30,000
Skills Covered:
Managerial skill

Offered by

Bocconi University, Milan via Coursera
Certificate

Arts and Heritage Management

The Arts and Heritage Management Training Course is a 100% online course that deals with the important aspects of art and cultural institutions. The course offered on the Coursera platform will discuss the different aspects of the job role of the art manager.

The Arts and Heritage Management Course Certification Course focuses on the skills and techniques required for professionals and managers in running art and cultural institutions. The course is divided into six sections where the first five sections discuss various themes and representations involved in the management of cultural institutions.

Through the Arts and Heritage Management Live Course, learners will get access to informative video lectures and reading materials that will help in gaining in-depth knowledge of art and heritage management. After the successful completion of the course by qualifying different modes of assessment, learners will get a valid shareable certificate.

...Read More
6 Weeks
Free
Skills Covered:
Cultural sensitivity
Services Marketing A Practical Approach

Offered by

Certificate

Services Marketing: A Practical Approach

The Services Marketing: A Practical Approach course is a four-week-long online programme that teaches a blend of services marketing and marketing management concepts. You will study the basics of services marketing from a practical viewpoint. This course emphasises the fulfilment of customers’ needs, which is central to running a thriving business.

The Services Marketing: A Practical Approach programme by Swayam is designed by the Indian Institute of Technology (IIT), Kharagpur. The course aims to deliver extensive knowledge through exclusive video lectures, case studies and assignments. The curriculum is divided into 20 modules. With the help of this course, you will become proficient in services marketing concepts enabling you to manage a service business better or set up a new one.

The Services Marketing: A Practical Approach certification course is a Faculty Development Programme (FDP) approved by the AICTE. You can also participate and interact with fellow learners and faculty via the discussion forum.

...Read More
4 Weeks
Free
Skills Covered:
Marketing skills

Offered by

Keio University, Minato via Futurelearn
Certificate

Methodologies for Service Design

The Methodologies for Service Design online course is developed by the first modern institute of higher learning, Keio University, and is offered by the online educational platform FutureLearn. The online programme is scheduled for a period of four weeks with two hours weekly sessions. The course is a study about exploring the field of service design and figuring out its scope in our day-to-day experiences. 

 The course module introduces the learners to aspects of service design and its application of techniques and strategies for business development and overcoming the entrepreneurial risks in the industrial world. The significance of being unique and coming up with innovative solutions for business is understood through this course.

The course instructor for this training programme is Senior Assistant Professor Chihiro Sato from Keio University Graduate School of Media Design in Japan. Methodologies for Service Design being a multidisciplinary domain, the candidates are given the opportunity to collectively analyse the ideas from the field of IT, accounting, marketing, and philosophy. Thereby the course helps the learners strengthen their business enterprises by knowing the target markets.

...Read More
4 Weeks
Free
Skills Covered:
Designing skills Innovative Marketing skills Accounting proficiency Servicing skills Business Management Knowledge of IT industry

Articles

Popular Articles

Latest Articles

Trending Courses

Popular Courses

Popular Platforms

Learn more about the Courses

Download the Careers360 App on your Android phone

Regular exam updates, QnA, Predictors, College Applications & E-books now on your Mobile

Careers360 App
  • 150M+ Students
  • 30,000+ Colleges
  • 500+ Exams
  • 1500+ E-books
  • Economic Times
  • Financial Express
  • Firstpost
  • Livemint