Page 13 - Futurelearn Courses & Certifications 2025 - Free & Paid Online Futurelearn Courses

Offered by

University of East Anglia, Norwich via Futurelearn

Certificate

Identifying Food Fraud

The food sector is one of the most popular sectors that are booming in today’s world, and food fraud is also on the rise. So for helping the participants to identify these kinds of frauds, FutureLearn has partnered with UEA (University of East Anglia) for providing this Identifying Food Fraud certification course for a short period of just 4 weeks.

Identifying Food Fraud certification syllabus is focused on the issues which are concerning ‘food fraud’ and also ways in which analytical chemistry can help in identifying food fraud prevention. The course will also give fruitful insights on the history of white bread, and a fascinating ingredient that was once years ago found in bitter beer.

Since this course is not only for amateurs but also for advanced students, it will be giving support to final-year students who are performing practical research projects in this particular area of food science.

4 Weeks

Beginner

₹ 6,500

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Skills Covered:

Knowledge of Food Technology

Offered by

University of East Anglia, Norwich via Futurelearn

Certificate

The Role of Personal Assistants in Disability Support

Held for a 4 weeks period The Role of Personal Assistants in Disability Support certification is a short 2 hours course that can be found on the FutureLearn platform in association with UEA (University of East Anglia). These days a local authority provides some kind of funding to disabled people to hire a personal assistant so that they can give personalized assistance, and this is where the course becomes important.

The Role of Personal Assistants in Disability Support certification syllabus has been covering concepts like the personal assistant’s role, their salary, risks, and other opportunities associated with them. Coming under Healthcare, and Medicine category, this course helps in improving the relationship established between people who are disabled, and their personal assistants so that work can be done harmoniously

The Role of Personal Assistants in Disability Support training will encourage how one can manage personal conflicts between the personal assistant and the disabled people. The relationship between the two is examined based on recent evidence so that it can be improved to a certain extent.

4 Weeks

Beginner

₹ 6,500

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Skills Covered:

Knowledge of healthcare sciences

Offered by

University of Glasgow, Glasgow via Futurelearn

Certificate

Cancer in the 21st Century: The Genomic Revolution

Cancer is one of the deadliest human diseases, and according to studies in the UK, most people will have Cancer once in their lifetime. Thus, it is crucial to understand the causes, detection and treatment of this disease. Cancer in the 21st Century: the Genomic Revolution Course by Future Learn aims to find the answers to some fundamental questions about human beings and their existence.

Furthermore, the candidates will get a chance to learn the biological basis and cause of Cancer as well as the treatment strategies. The course has been compiled to give a thorough understanding of Cancer and even includes the experiences of some patients and case studies to help students get an insight into their experience. Participants will also get a chance to conduct their own internet-based research into the new and exciting areas of the disease.

Besides, Future Learn’s Cancer in the 21st Century: the Genomic Revolution online course includes lessons by highly qualified instructors as well as guest lecturers. It has been curated by the University of Glasgow which is a part of the Russell Group of leading UK research universities.

4 Weeks

₹ 900

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Skills Covered:

Knowledge of Biology

Offered by

University of Kent, Canterbury via Futurelearn

Certificate

Understanding Autism

Autism, which is a lifelong developmental disability, was first identified over 70 years ago. This disease affects the way an individual relates to others and communicates with them. Autism is a spectrum condition, that is, everyone on the spectrum experiences certain difficulties that are common to all, but their condition impacts each of them in a different way. Close to 7 lakh people in the UK are on the autism spectrum, this is nearly 1 in every 100 people. Currently, there are no brain scans or blood tests that can detect autism in a person. Therefore, the ‘Understanding Autism’ course is an emerging subject in the field of psychology and mental health.

‘Understanding Autism’ certification course has been certified by the CPD Certification Service. This means that it could be utilized to give proof of a person’s continuing professional development in psychology.

The two instructors for this course are Dr. Jill Bradshaw and Fiona Gullon-Scott. Dr. Jill Bradshaw, working in this field for 25 years, is a Speech/Language Therapist. Fiona Gullon-Scott is a Chartered Psychologist. She has specialized in autism spectrum conditions for more than 22 years.

4 Weeks

Beginner

₹ 6,500

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Skills Covered:

Pedagogy skills

Offered by

University of Twente, Enschede via Futurelearn

Certificate

Nanotechnology for Health: Innovative Designs for Medical Diagnosis

The certification course on Nanotechnology for Health: Innovative Designs for Medical Diagnosis is designed by the University of Twente. It is a young entrepreneur University in the Netherlands that prepares young people to tackle the world's challenges during the coming decades.

As a part of it, the educators at the University have designed a course on medical nanotechnology and its societal behavior. Nanotechnology is useful for the controlling and manipulation of nanometer-sized matter with the precision of a nanometer. The matter can be atoms, molecules, or other larger biological structures such as living cells or DNA.

This course on nanotechnology explores the potentials of nanotechnology products in medical applications. It helps create new devices that can be useful for diagnosing disease and monitoring medical treatment. Furthermore, it also considers the ethical impact of nanotechnology on societal behavior.

4 Weeks

₹ Free

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Skills Covered:

Knowledge of medical technology

Offered by

KCL London via Futurelearn

Certificate

Understanding ADHD: Current Research and Practice

ADHD is also known as attention deficit hyperactivity disorder, and it has become a serious issue and this Concept in Sustainable Development: An Introduction to the Key Issues certification is a month-long online course being prepared together by King’s College London, and FutureLearn. The course will teach the science behind the diagnosis of ADHD.

Understanding ADHD: Current Research and Practice certification syllabus will encompass all the basic information one needs to know about ADHD. Every week links to important research papers and other advice are given by the college authorities. The course will also cover the causes, symptoms, and behavioural symptoms.

This understanding of ADHD: Current Research and Practice training will provide an understanding of ADHD from the different perspectives of both individuals, and professionals. It will also teach the various pharmaceutical and non-pharmaceutical treatment options for ADHD.

4 Weeks

Beginner

₹ 6,500

Compare

Skills Covered:

Knowledge of Psychology

Offered by

KCL London via Futurelearn

Certificate

Introduction to Nursing: The Role of Nurses Around the World

Introduction to Nursing: The Role of Nurses Around the World certification is a small course available in the FutureLearn platform which is created by the Florence Nightingale Faculty of Nursing, Midwifery & Palliative Care. This course is famous for teaching nurses everything from personal care to giving mental, and other support to some required families.

Introduction to Nursing: The Role of Nurses Around the World certification syllabus has made contributions to the nursing education field that makes them learn about what effective nursing can affect the health and well-being of people globally. Apart from this, the participants will understand the basic principles of Nursing.

Introduction to Nursing: The Role of Nurses Around the World training is assisted by SPHEIR UK aid. It can also enhance the skills of being a nurse like devotion, sympathy, care, knowledge and ethics. The learners can complete the course based on whichever time suits their schedule and can learn as slow or as quick as they want.

4 Weeks

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Skills Covered:

Nursing skills

Offered by

KCL London via Futurelearn

Certificate

Caring for People with Psychosis and Schizophrenia

4 Weeks

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Offered by

University of Groningen, Groningen , University of Warsaw, Warsaw via Futurelearn

Certificate

Understanding Human Behaviour: Introduction to Game Theory and Shared Resources

4 Weeks

Beginner

₹ Free

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Offered by

University of Turin, Turin , EIT via Futurelearn

Certificate

Superfoods: Myths and Truths

Superfoods: Myths and Truths certification is a 4 weeks short course which is offered by FutureLearn, and the course is developed by EIT Food, University of Turin, and the European Institute of Innovation and Technology. This accreditation for this course from The CPD Certification Service is also available. The course will shed light on what exactly are superfoods, and what effects do they have on the human body after their consumption.

Superfoods: Myths and Truths certification syllabus helps the learners explore why are foods such as green tea, quinoa, goji berries, amaranth have been termed as superfoods. This course also will teach on topics considering the different aspects of superfoods including neuroscientific, biological, and social. Other than these some other concepts that the syllabus consists of is what is the nutrition value of superfoods whether they have any alternatives, and is the consumption of them safe on a regular basis.

4 Weeks

Compare

Skills Covered:

Knowledge of nutrition

Offered by

University of Exeter, Exeter via Futurelearn

Certificate

Genomic Medicine: Transforming Patient Care in Diabetes

The first human genome sequencing took place in 2003, and since then it is evolving. The advances can now analyse 20,000 genomes in a single go without having to focus on a single one. Genomic Medicine: Transforming Patient Care in Diabetes certification is that course which is launched by the University of Exeter on the FutureLearn online platform, and highlights the topic of genomics. This also takes the help of the research of the University of Exter’s diabetes section that will help showcase how clinically genomics knowledge is applied.

Genomic Medicine: Transforming Patient Care in Diabetes certification syllabus centre of attention is genomic testing, disease risks based on genomics information, and what strategies can be adopted for genomic testing. This course is invented to help those who want to understand the genomic era in a proper manner.

Genomic Medicine: Transforming Patient Care in Diabetes training contains only 4 elaborate lessons on genomic transformation. The provider provides all the learning materials directly to the students so that they can start off while being at their homes since this is an online course.

4 Weeks

₹ Free

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Skills Covered:

Knowledge of genetics

Offered by

SLU via Futurelearn

Certificate

Effective Livestock Production with Low Use of Antibiotics

Effective Livestock Production with Low Use of Antibiotics certification course is a short-term online course that is certified by FutureLearn, and the Swedish University of Agricultural Sciences (SLU) developed the course. The duration of this course is just for a period of 4 weeks.

Antimicrobial resistance (AMR) is regarded as an increasing problem in the world that is posing a threat to human, and animal health. But efficient livestock obviously needs healthy animals. This cause has become the effect of the overuse of antibiotics in an appropriate manner. The Effective Livestock Production with Low Use of Antibiotics certification syllabus helps in learning the fundamentals of disease preventive measures combined with the controlled use of antibiotics that can increase or keep an appropriate level of production of livestock. This will limit the upcoming resistance to antibiotics of the animals.

Effective Livestock Production with Low Use of Antibiotics training allows the students to make a proper community of international learners along with the course educators that can inspire the students who have enrolled in this course.

4 Weeks

Intermediate

₹ 6,500

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Skills Covered:

Knowledge of Biology

Offered by

BSAC via Futurelearn

Certificate

Intravenous to Oral Switch: Within Outpatient Parenteral Antibiotic Therapy (IVOST)

The antimicrobials and complex oral antimicrobial procedures are used on the outpatient’s clinical treatments that help in early discharge or patients not being admitted to hospitals. The Intravenous to Oral Switch: Within Outpatient Parenteral Antibiotic Therapy (IVOST) certification helps in principles and practices of supporting COPAT, and IVOST. This course has been thought of by the British Society for Antimicrobial Chemotherapy, and FutureLearn is responsible for providing the certificate.

This Intravenous to Oral Switch: Within Outpatient Parenteral Antibiotic Therapy (IVOST) certification syllabus constitutes the theory of the Oral Antibiotic Switch Therapy, how is the therapy being utilised for outpatient people visiting the hospital, the different practise parameters for OPAT-based prescribers, and much more.

Intravenous to Oral Switch: Within Outpatient Parenteral Antibiotic Therapy (IVOST) training has been accredited with the Royal College of Pathologists which has charitable status, and deals with all matters related to the domain of pathology, and science.

4 Weeks

Intermediate

₹ 6,500

Compare

Skills Covered:

Knowledge of medical technology

Offered by

St George's, University of London, London via Futurelearn

Certificate

Transgender Healthcare: Caring for Trans Patients

4 Weeks

Beginner

Compare

Offered by

Babcock International Group via Futurelearn

Certificate

Relationships, Sex and Health Education (RSHE) in the UK

Relationships, Sex, and Health Education (RSHE) in the UK certification is only a one-month short-term online course curated by the tutors of Babcock Education, and FutureLearn for providing an effective RSHE curriculum for the students out there. The United Kingdom has different statutory requirements that can be understood by the candidates that are relatable with the UK RSHE curriculum.

Relationships, Sex and Health Education (RSHE) in the UK certification syllabus gives UK national statistics on the various aspects like health, and relationship issues of young people, along with learning the value of upholding the requirements of the RSHE which is taught.

Relationships, Sex and Health Education (RSHE) in the UK training will be giving guidance on making up a proper learning environment that is effective. With this course, candidates will be self-assessing different criteria, activities, and RSE lesson plans along with the audit tools, and self-reading. Learners under this teaching course will also be asked to reflect on their current attitude, and provisions of teaching that are covered in RSHE classes.

Also Read:
Teaching And Education Certification Courses

4 Weeks

Compare

Skills Covered:

Knowledge of healthcare sciences

Offered by

University of Barcelona, Barcelona , TCD via Futurelearn

Certificate

Women’s Health After Motherhood

After women give birth, they face tons of challenges because postpartum health problems kick in, and they become clueless as to what resources they should trust while maintaining their own health. This Women’s Health After Motherhood certification course is an online one held only for one whole month. This has been brought into action both by Trinity College Dublin, the University of Barcelona, and FutureLearn.

Ideal for pregnant mothers, this Women’s Health After Motherhood certification syllabus encompasses strategies and advice on how one can prioritize women’s healthcare after the period of postpartum so that women can support each other so that women do not suffer unknowingly in silence.

Women’s Health After Motherhood training can also help in assessing very common kinds of mental, and physical health issues that disturb women after giving birth so that they can learn to help themselves, and identify the correct timings for seeking professional help.

4 Weeks

₹ 6,500

Compare

Skills Covered:

Knowledge of healthcare sciences

Offered by

University of Reading, Reading via Futurelearn

Certificate

Heart Health: A Beginner's Guide to Cardiovascular Disease

4 Weeks

₹ Free

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Offered by

National Chiao Tung University, Hsinchu via Futurelearn

Certificate

Using Creative Problem Solving

Problem-solving skills are essential in the present world. More often than not, traditional methods are not enough to solve creative hindrances. The Using Creative Problem-Solving course by Future Learn will help you discover how unique approaches to problem-solving and creative thinking can assist you in your daily life and improve your workplace reputation. Candidates who participate in this programme will explore creative problem-solving and learn the essential skills that will boost their capacity to think out-of-the-box.

The Using Creative Problem-Solving online programme aims to teach the candidates through practical learning methods. There will be an interactive map called ZeeMaps which they will use to build up an international learner’s community. The candidates will also be invited to post their creative projects on Padlet. This is an online virtual bulletin board which they can use for collaborations, interactions and sharing links and pictures.

Additionally, the Using Creative Problem-Solving course is taught by Sirirat Lim, a top instructor and a University of Cambridge graduate. The course duration is four weeks, with classes every week for three hours. This is an online training and students can undertake it, completely free of cost.

4 Weeks

Compare

Skills Covered:

Problem Solving Ability

Offered by

University of York, York via Futurelearn

Certificate

Exploring Everyday Chemistry

One of the leading universities in the United Kingdom, the University of York has prepared the Exploring Everyday Chemistry certification with the help of FutureLearn. This is a free course that is taught in an online format with a special emphasis on what role organic Chemistry plays in the study of organic compounds containing carbon. This course is ideal for students who are sixth formers for the development of independent learning skills.

The Exploring Everyday Chemistry certification syllabus has a range of topics which is based on chemistry that has impacts on our daily lives. The several activities that are included in this syllabus are hands-on projects that range from drawing out a fragrance to finding out by testing the spice’s activities in relation to microbes.

Exploring Everyday Chemistry training is divided into 4 weeks that use real-life incidents to showcase how the organic compounds’ structure and shape are used further to explain their properties and reactivity.

4 Weeks

Beginner

₹ 6,500

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Skills Covered:

Knowledge of Chemistry

Offered by

University of Southampton, Southampton , NIHR via Futurelearn

Certificate

Digital Tools for Efficient Clinical Trials

4 Weeks

Expert

₹ Free

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Offered by

The University of Leeds , NIHR via Futurelearn

Certificate

Improving Healthcare Through Clinical Research

Improving Healthcare Through Clinical Research certification is an online course where certificates have been jointly given both by FutureLearn, the University of Leeds, and the National Institute for Health Research. From this 4 hours course which is held weekly, the candidates are able to explore the benefits, and challenges of modern healthcare with respect to clinical research.

Anything that is done for the healthcare sector has to be discovered first and then tested thoroughly before it can be used for practice. Improving Healthcare Through Clinical Research certification syllabus allows the students to learn through case studies, and also investigate what kind of research takes place for doing treatment of deadly diseases like cancer, and dementia.

With Improving Healthcare Through Clinical Research, candidates can raise ethical questions on the research process, and even learn how the research team’s members, participants, and academics are responsible for contributing to this process of clinical discovery.

Also Read:Health Informatics for better and safer healthcare

4 Weeks

Beginner

₹ 6,500

Compare

Skills Covered:

Knowledge of healthcare sciences

Offered by

University of Kent, Canterbury via Futurelearn

Certificate

Communicating Effectively with Vulnerable Children and Young People

4 Weeks

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Offered by

University of Surrey, Guildford via Futurelearn

Certificate

Communicating with Diverse Audiences

Communication is critical for a professional in any domain. However, what sets one apart, is communicating seamlessly in a diverse setting, with people from various backgrounds, thus ensuring a seamless interaction.

The online Communicating with Diverse Audiences programme imparts learning in this sphere exactly, enabling aspirants to master barrier-less communication, no matter what the situation.

FutureLearn offers the Communicating with Diverse Audiences training course in collaboration with the CPD Certification Service. Hence, learners undertake a programme that conforms to continuing the professional development principles and become certified professionals in the process.

The course curriculum covers essential topics of this domain, including the role of language and culture in communication, unconscious and language bias, how language establishes interpersonal relationships, and more.

Other than the course content, students will avail an array of benefits as well. The Communicating with Diverse Audiences certificate programme offers a 100% online training, a short duration of four weeks, a chance to earn a digital certificate, and more. Learners can also preview a couple of the course steps to understand what the programme is about before they join.

4 Weeks

₹ Free

Compare

Skills Covered:

Communication skills

Offered by

University of York, York via Futurelearn

Certificate

Poetry: How to Read a Poem

Poetry has always been known to express the thoughts, feelings, and ideas of human beings. It unfolds the truth of the new experiences that humans build in their lifetime. The only problem with poetry is that it is often presented to be hard which is hard to understand without the comprehension of an expert. This Poetry: How to Read a Poem certification course will provide a belief that all can read, and then enjoy every verse in poetry. This course is completely imparted through online mode which is developed by the University of York, and the certificate is issued by FutureLearn.

The Poetry: How to Read a Poem certification syllabus will cover all the aspects of the different tools required for studying, approaching, expressing appreciation, and exploring a candidates’ favourite poem. Not only the above, when this course gets completed, but candidates can also develop and write in their poetic voice when writing verses.

Poetry: How to Read a Poem training at the end of the course will provide a certificate of achievement that is bound to help in the future careers of students. The programme can be learned even while belonging from any different part of the world. Also, the course is just a short one for a period of 4 weeks where students may devote only 4 hours per week.

4 Weeks

₹ 6,500

Compare

Skills Covered:

Language skills

Offered by

Futurelearn

Certificate

CRM Fundamentals and Practice: Introduction to Salesforce Certification Course

The CRM Fundamentals and Practice: Introduction To Salesforce training course is being offered by the FutureLearn portal in collaboration with Trailhead and endorsed by Coventry University, U.K. In this course, students will learn the use of Salesforce CRM software to understand the requirements of a customer and how to improve the customer experience. The course will help candidates to gain CRM skills and use them to manage the customer relationship with an organisation effectively.

The CRM Fundamentals and Practice: Introduction To Salesforce online course is a four-week training course that is a part of the CRM Fundamentals and Practice programme offered by the portal in online mode. The course is designed for professionals to improve the customer experience by using CRM systems. All of the practice related to this course will be done on the salesforce trailblaze platform which will give a better understanding of the use of the CRM systems. This course will be taught by Laura Zuluaga, who is a salesforce consultant and a project manager. The CRM Fundamentals and Practice: Introduction To Salesforce online course classes will be conducted through live lectures, wherein candidates will be given study materials. On the successful completion of the course, candidates will be awarded the course completion certificate.

4 Weeks

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Skills Covered:

Business Management Customer service Marketing skills Database Management

Offered by

Futurelearn

Certificate

CRM Fundamentals and Practice: Salesforce Automation and Best Practice

The CRM Fundamentals and Practice: Salesforce Automation and Best Practice training course are being offered by the FutureLearn portal in collaboration with Trailhead and endorsed by Coventry University, the U.K. During the course, learners will learn how to use customer relationship management (CRM) skills to manage and improve customer experience. Also, candidates will learn to use salesforce automation in terms of managing customer experience and implement customer experience strategy in an ethical manner.

The CRM Fundamentals and Practice: Salesforce Automation and Best Practice online course is a part of the CRM Fundamentals and Practice training programme offered by the FutureLearn portal. This course is a four-week training course taught online by Laura Zuluaga, who is an experienced salesforce consultant and a project manager. This course is a self-paced learning course, in which a learner can invest up to four hours weekly to complete the CRM Fundamentals and Practice: Salesforce Automation and Best Practice course modules. Interested candidates will have to visit the official website of the provider and register. For more details related to the CRM Fundamentals and Practice: Salesforce Automation and Best Practice certification course, go through the article below.

4 Weeks

Compare

Skills Covered:

Business Management Customer service Marketing skills Database Management

Offered by

Futurelearn

Certificate

CRM Fundamentals and Practice: Salesforce Reports, Objects, and Data Management

The CRM Fundamentals and Practice: Salesforce Reports, Objects and Data Management certification course is being offered by the FutureLearn portal in collaboration with Trailhead and endorsed by Coventry University, U.K. This course is a second installment of the CRM Fundamentals and Practice programme. In this course, candidates will learn to develop sales and marketing campaigns in the business of the organisation and how to analyse salesforce reports and dashboards. Also, the CRM Fundamentals and Practice: Salesforce Reports, Objects, and Data Management online course will teach learners the use of Salesforce in CRM.

The CRM Fundamentals and Practice: Salesforce Reports, Objects, and Data Management training classes will be conducted in online mode on the FutureLearn portal. The course syllabus is divided into four weeks wherein each week will help the candidates with developing different skill sets related to customer relationship management (CRM). This is self-paced learning and investing four hours weekly to complete the course topics. The course will be instructed by Laura Zuluaga, an experienced salesforce consultant, and a project manager. To apply for this course, candidates must visit the provider’s official website and register. Details related to the course are given below in the article.

4 Weeks

Compare

Skills Covered:

Business Management Customer service Marketing skills Database Management

Offered by

Futurelearn

Certificate

Customer Experience Design for Customer Success: CX Impact and Strategic Insights

The Customer Experience Design for Customer Success: CX Impact and Strategic Insights Journey training is offered by the FutureLearn portal in collaboration with Trailhead and endorsed by Coventry University, U.K. This course is a part of the Customer Experience Design for Customer Success training programme available on the portal. In this course, learners will explore the CX design, developing different CX strategies in business, and use different tools to create CX design. Along with this, candidates will get an understanding of the customer journey, analyse and identify key elements of a journey map where improvements can be made in order to improve the customer experience for the organisation.

The Customer Experience Design for Customer Success: CX Impact and Strategic Insights certification syllabus is divided into four weeks wherein every week will help candidates to understand the use of CX design for growing the business. The course will be taught by Ghilaine Chan through interactive sessions, course lectures, etc. This is a self-paced learning course, in which candidates can invest up to four hours weekly to complete the Customer Experience Design for Customer Success: Effective CX Design and Customer Journey course on time. The English language will be used to instruct this course. To get all details related to the course, candidates must go through the article below.

4 Weeks

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Skills Covered:

Designing skills Marketing skills Customer service

Offered by

Futurelearn

Certificate

Customer Experience Design for Customer Success: Ensuring Customer Success

The Customer Experience Design for Customer Success: Ensuring Customer Success course is offered by the FutureLearn portal in association with Trailhead and endorsed by Coventry University, U.K. In this course, learners will get a better understanding of customer relationships and how it affects the business of the organisation. Also, candidates will learn to use different methods to analyse CRM and apply for business success and how to use customer relationship management to maintain a long-term business’s customer relations. This course is the third installment of the Customer Experience Design for Customer Success training programme available on the portal.

The Customer Experience Design for Customer Success: Ensuring Customer Success certification course syllabus is divided into a four weeks time period in which learners will gather knowledge about customer relationship management (CRM) and its uses to develop and grow business and maintain customer relationships for long term business. The course classes will be conducted in online mode through interactive sessions, etc. The Customer Experience Design for Customer Success: Ensuring Customer Success training course will be taught by Ghilaine Chan, who has twenty years of experience in scaling global services. The medium of instruction will be English. To apply for this course, it is mandatory for the candidates to visit the FutureLearn portal and register.

4 Weeks

Compare

Skills Covered:

Marketing skills Customer service

Offered by

Futurelearn

Certificate

Customer Experience Design for Customer Success: Designing Great Customer Experiences

The Customer Experience Design for Customer Success: Designing Great Customer Experiences certification is a part of the Customer Experience Design for Customer Success programme that is offered by the FutureLearn portal in collaboration with Trailhead and endorsed by Coventry University, the U.K. During this course, learners will discover operational and technological approaches used to develop CX strategies and learn about customer experience and customer service. Candidates will also learn about the difference between CX and CX and how customer service creates a long-term relationship with the target customers. Through this course, candidates will be able to identify the objectives, technologies, and techniques used to make effective customer experience strategies.

The Customer Experience Design for Customer Success: Designing Great Customer Experiences online course syllabus is divided into four weeks where learners will learn at their pace and complete all the course modules on time. The course will be taught in English by Ghilaine Chan, who has twenty years of experience in managing global services. The Customer Experience Design for Customer Success: Designing Great Customer Experiences certification classes will be conducted in online mode through interactive sessions. To apply for this course, candidates must visit the provider’s official website and register. Details related to this course are given in the article below, candidates are advised to go through the article carefully.

4 Weeks

Compare

Skills Covered:

Marketing skills Customer service

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