i want brief explanation about relationship officer designation in bank of Baroda ?? like job role responsibility ?
Please go through the below information -
Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance.
• Speed and efficiency of service given
• Sales targets for banks and investment products.
• Going beyond the professional need of the customer by providing other products. Enhancement of customer value
• Cross-sale of asset products
• Back-up to relationship managers holding HNI relationship
• Customer acquisition through referrals
• To manage Cost efficiency through process • Customer Retention
Hope this helps!!!