Question : Case Study 6:

IJK Retail is a chain of retail stores. The company aims to maintain consistent customer service standards across all its outlets.

Question:

What would be the first step for IJK Retail in the process of controlling?

Option 1: Setting customer service standards.

Option 2: Measuring customer satisfaction.

Option 3: Comparing sales data with targets.

Option 4: Taking corrective action.

Question : Who was appointed the High Commissioner of India to the United Kingdom in June 2020?

Option 1: Gaitri Issar Kumar

Option 2: Sangeeta Reddy

Option 3: Rani Rampal

Option 4: Narinder Dhruv Batra

Question : Comprehension:
In the following passage, some words have been deleted. Read the passage carefully and select the most appropriate option to fill in each blank.

All elephants (1) ______ several distinctive features, the most notable of which is a long trunk or proboscis, used for many (2) _______, particularly breathing, lifting water, and grasping objects. Their incisors grow (3) _______ tusks, which can serve as weapons and as tools for moving objects and digging. Elephants' large ear flaps help to control their body temperature. Their pillar-like legs (4) _______ carry their great weight. African elephants have larger ears and concave backs, while Asian elephants have smaller ears and convex or level backs. One of the biggest threats to elephant populations is the ivory trade, as the animals are poached for their ivory tusks. Other threats to (5) ________ elephants include habitat destruction and conflicts with local people. Elephants are used as working animals in Asia. In the past, they were used in war; today, they are often put on display in zoos and circuses.

Select the most appropriate option to fill in the blank number 4.

Option 1: can

Option 2: should

Option 3: would

Option 4: could

Question : Directions: Two statements are given followed by four alternative inferences. Select the most appropriate one.
Statements:
All files are numbered.
All numbers are coded.
Inferences:
1. All files are coded.
2. All codes are filed.
3. Some files are not numbered.
4. No numbers have codes.

Option 1: All files are coded

Option 2: All codes are filed

Option 3: Some files are not numbered

Option 4: No numbers have codes

Question :  Ashwathi Ltd. issued 40,00,000, 10% Debentures of Rs.50 each at a discount of 8% on April 1, 2010, redeemable in four equal annual instalments starting with March 31, 2013.
Securities premium account shows a balance of Rs.70,00,000. Compute the amount of discount/loss to be written off through statement of profit and loss account is –

Option 1: Rs 1.6 cores 

Option 2: Rs 0.09 crores 

Option 3: Rs 0.9 crores 

Option 4: Rs 16 crores