Institute of Public Enterprise, Hyderabad
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If you wanted to pursue the management course after completing your intermediate then you need get atleast 60% of the total marks, in your intermediate public examination, only then you will able to get an admission into the management schools.
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Question : Case Study 6:
IJK Retail is a chain of retail stores. The company aims to maintain consistent customer service standards across all its outlets.
Question:
What would be the first step for IJK Retail in the process of controlling?
Option 1: Setting customer service standards.
Option 2: Measuring customer satisfaction.
Option 3: Comparing sales data with targets.
Option 4: Taking corrective action.
Correct Answer: Setting customer service standards.
Solution : The correct answer is (a) Setting customer service standards.
The first step for IJK Retail in the process of controlling would be to set customer service standards. This involves defining clear and specific expectations for the level of customer service that the
Question : The stabilisation function of the government budget mainly includes _____.
Option 1: allocation of resources.
Option 2: intervention to expand or reduce the demand.
Option 3: production of public goods.
Option 4: distribution of income in society in a fair way.
Correct Answer: intervention to expand or reduce the demand.
Solution : The correct answer is the intervention to expand or reduce the demand.
The goal of a stabilisation policy is to contain wild fluctuations in the GDP (gross domestic product) of the country and to restrain sharp increases or
Question : K1 can do a piece of work alone in 4 days, K2 can do the same work alone in 8 days, while K3 can do it alone in 32 days. They work together to complete the work and receive a total of Rs. 3,900 as payment for doing the work. What is the share of the person who received the maximum amount?
Option 1: Rs. 1,200
Option 2: Rs. 2,400
Option 3: Rs. 2,000
Option 4: Rs. 1,600
Correct Answer: Rs. 2,400
Solution : Let the rates at which K1, K2, and K3 work as R1, R2, and R3 respectively. K1 can do the work alone in 4 days, R1 = $\frac{1}{4}$ K2 can do the work alone in 8 days, R2 = $\frac{1}{8}$ K3 can do the
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