My payment was done for ap tet 2024 but I didn't get any reference ID and also not the money refunded what should I do? It's been 24 hrs since the payment done
If your payment for AP TET 2024 has been processed but you haven’t received a reference ID or a refund after 24 hours, follow these steps:
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Check Bank Statement: Confirm whether the amount has been debited from your account. Sometimes, payments show as pending initially.
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Wait for 48 Hours: Payment gateways may take up to 48 hours to update the reference ID or process refunds.
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Contact AP TET Helpdesk:
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Email: aptet2024helpdesk@gmail.com (check official notification for the exact email)
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Phone: Use the official helpline number provided on the AP TET website.
Provide Details: When contacting them, mention:
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Name, Date of Payment, Mode of Payment (Netbanking/UPI/Debit Card)
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Transaction ID / UTR Number (if available)
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Application details
Avoid Multiple Payments: Do not attempt to pay again until the issue is resolved to prevent double deduction.
Tip: Keep all screenshots of the payment, bank statement, and confirmation page (if any) for reference.
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