Question : Which of the following is a feature of scientific management?
Option 1: Emphasis on individual creativity
Option 2: Decentralized decision-making
Option 3: Continuous improvement approach
Option 4: Subjective performance evaluation
Correct Answer: Continuous improvement approach
Solution : The correct answer is (c) Continuous improvement approach.
Scientific management, developed by Frederick Winslow Taylor, is characterized by a continuous improvement approach. This approach focuses on analyzing work processes, identifying inefficiencies, and implementing changes to enhance productivity and efficiency continually. Scientific management aims to eliminate waste, optimize work methods, and achieve higher levels of performance through systematic analysis and improvement.