Question : Case Study 12:

A consumer purchased a laptop, and the salesperson assured them that it had a two-year warranty. However, the consumer was not provided with a written warranty card. After one year, the laptop stopped working, and the consumer wanted to avail of the warranty. Can the consumer do so without the written warranty card?

 

Option 1: Yes, the consumer can avail of the warranty without a written warranty card.

Option 2: No, the consumer cannot claim a warranty without a written warranty card.

Option 3: Yes, but only if the consumer can provide other proof of purchase.

Option 4: No, the warranty is void without a written warranty card.

Question : Case Study 12:

A consumer purchased a laptop, and the salesperson assured them that it had a two-year warranty. However, the consumer was not provided with a written warranty card. After one year, the laptop stopped working, and the consumer wanted to avail of the warranty. Can the consumer do so without the written warranty card?

Option 1: Yes, the consumer can avail of the warranty without a written warranty card.

Option 2: No, the consumer cannot claim a warranty without a written warranty card.

Option 3: Yes, but only if the consumer can provide other proof of purchase.

Option 4: No, the warranty is void without a written warranty card.

Question : Case Study 12:

A consumer purchased a laptop, and the salesperson assured them that it had a two-year warranty. However, the consumer was not provided with a written warranty card. After one year, the laptop stopped working, and the consumer wanted to avail of the warranty. Can the consumer do so without the written warranty card?

Option 1: Yes, the consumer can avail of the warranty without a written warranty card.

Option 2: No, the consumer cannot claim a warranty without a written warranty card.

Option 3: Yes, but only if the consumer can provide other proof of purchase.

Option 4: No, the warranty is void without a written warranty card.

Question : Case Study 37:

A consumer bought a laptop and was provided with a written warranty for one year. However, when the laptop stopped working after six months, the consumer couldn't find the warranty card. Can the consumer still claim the warranty without the card?

Option 1: Yes, the consumer can claim the warranty without the warranty card.

Option 2: No, the consumer cannot claim the warranty without the card.

Option 3: Yes, but only if the consumer provides an affidavit as proof of purchase.

Option 4: No, the warranty is void without the original warranty card.

Question : Case Study 37:

A consumer bought a laptop and was provided with a written warranty for one year. However, when the laptop stopped working after six months, the consumer couldn't find the warranty card. Can the consumer still claim the warranty without the card?

Option 1: Yes, the consumer can claim the warranty without the warranty card.

Option 2: No, the consumer cannot claim the warranty without the card.

Option 3: Yes, but only if the consumer provides an affidavit as proof of purchase.

Option 4: No, the warranty is void without the original warranty card.

Question : Case Study 37:

A consumer bought a laptop and was provided with a written warranty for one year. However, when the laptop stopped working after six months, the consumer couldn't find the warranty card. Can the consumer still claim the warranty without the card?

Option 1: Yes, the consumer can claim the warranty without the warranty card.

Option 2: No, the consumer cannot claim the warranty without the card.

Option 3: Yes, but only if the consumer provides an affidavit as proof of purchase.

Option 4: No, the warranty is void without the original warranty card.