Question : Case Study 3:
LMN Enterprises is a retail chain looking to enhance its workforce for the upcoming holiday season. The HR department is faced with the challenge of recruiting and training temporary employees. Evaluate the following scenarios and choose the correct option:
Question:
LMN Enterprises wants to ensure that its temporary employees are knowledgeable about the company's products and services. What aspect of staffing is being emphasized?
Option 1: Recruitment
Option 2: Selection
Option 3: Training and development
Option 4: Performance appraisal
Correct Answer: Training and development
Solution : The correct answer is (c) Training and development
When LMN Enterprises aims to ensure that its temporary employees are knowledgeable about the company's products and services, it is emphasizing the training and development aspect of staffing. This involves providing the necessary training to equip temporary employees with the knowledge and skills required to effectively perform their roles and represent the company's products and services to customers. Training and development contribute to enhancing the capabilities of employees, even in temporary positions, and aligning them with the organization's goals.